2015-'16 Ram ProMaster City Recalled for Unintended Transmission Shift to Neutral | Edmunds

2015-'16 Ram ProMaster City Recalled for Unintended Transmission Shift to Neutral

WASHINGTON — Fiat-Chrysler is recalling 26,867 2015-'16 Ram ProMaster City vans because the transmission may shift to neutral unexpectedly, according to the National Highway Traffic Safety Administration.

"A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion," said NHTSA in its recall summary. "Corrosion may result in a loss of communication to the Transmission Control Module and may cause the transmission to unexpectedly shift into and stay in neutral without warning, the next time that the vehicle stops.

"(This) will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash."

There are no injuries or accidents linked to the recall, Fiat-Chrysler said in a statement. The problem was discovered following a routine review of warranty data.

"In the interim, customers are advised to protect the driver-side footwells of their vehicles from excessive moisture," the company said.

The affected Ram ProMaster City vans were built from September 26, 2014 to March 5, 2016.

Ram dealers will relocate the harness connector to under the instrument panel. A date has not been specified for the recall. Owners can contact Fiat-Chrysler customer service at 1-800-853-1403.

Edmunds says: Owners of these vehicles should wait for their official recall notice and then schedule a service appointment with their dealer. But if you have an immediate concern, it's best to contact your dealer now.

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