2023 Chevy Tahoe Review
Price Range: $36,590 - $69,998
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Average
7.4
out of 10
edmunds TESTED
The redesigned 2023 Tahoe has big improvements in ride comfort, technology and convenience features. But overly firm seats and a puzzling interior layout mean there's less useful storage than you might expect for such a big vehicle. Still, family haulers don't get much more modern and capable than this.
Price & Payment
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Average price: $46,596
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to$
Price
Pros
- Roomy interior for passengers and cargo
- Smooth ride
- Easy-to-use touchscreen
- Robust diesel engine option
Cons
- Uncomfortable front and second-row seats
- Interior control layout isn't particularly intuitive
- Some interior materials seem downmarket for the price
- Low handling limits
What's new
- Super Cruise is available on Premier and High Country trims
- Adaptive cruise control is now standard on the High Country trim
- Minor changes to feature availability, exterior colors and wheel designs
- Part of the fifth Tahoe generation introduced for 2021
Overview
Large truck-based SUVs like the Chevrolet Tahoe are some of the most useful vehicles you can buy. They can haul a large family around, tow a boat to the lake, and take you on an off-road adventure. Their large size, however, means they are thirsty for fuel and are less fun to drive than a minivan. And when it comes to ride quality, don't have high expectations. Fortunately, the Tahoe offers several advanced features like the new Super Cruise hands-free semi-automated driving system and magnetically controlled shock absorbers (for better ride and handling capabilities) to offset some of those shortcomings.
For sale near Ashburn, VA
1,122 listings
- $45,999great price$4,663 below market
- 60,742 miles
- No accidents, 2 owners, personal use
- 8 Seats, 15 City / 20 Hwy MPG
- Country Chevrolet (27 mi away)
- Home delivery*
- AWD/4WD
- Back-up camera
- Bluetooth
- Navigation
- Leather Seats
Close
Located in Warrenton, VA
2023 Chevrolet Tahoe LT Sterling Gray Metallic 4WD EcoTec3 5.3L V8 10-Speed Automatic with Overdrive 4WD, Black Leather, Dual-Pane Power Panoramic Sun...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: Yes
Features and Specs:
17 Combined MPG (15 City/20 Highway)
Listing Information:
VIN: 1GNSKNKD6PR421296
Stock: 65867A
Certified Pre-Owned: Yes
Listed since: 02-23-2026 - $63,236great price$6,276 below market
- 20,087 miles
- 1 accident, 1 owner, personal use only
- 7 Seats
- i.g. Burton Chevrolet of Elkton (99 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Navigation
- Leather Seats
Close
Located in Elkton, MD
2023 Chevrolet Tahoe Z71 4WD, Black Leather.Thanks for looking @ IG Burton's Elkton AutoMall!!Home of the Used Car SuperStars @ the Eastern Shores U...
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 1GNSKPKL7PR362679
Stock: EC26104
Certified Pre-Owned: No
Listed since: 02-19-2026
Chevrolet made several updates to the 2023 Tahoe. Most notable is the addition of the aforementioned Super Cruise system, which is available on the top two trim levels, the Premier and High Country. The top-spec High Country trim now comes with adaptive cruise control as standard equipment.
The Tahoe is Chevrolet's second-largest SUV behind the longer Suburban. It competes against other large truck-based SUVs such as the Ford Expedition, the redesigned Toyota Sequoia and the new kid on the block, the Jeep Wagoneer. The Tahoe is very competitive but lacks comfortable seats and has some cheap-looking interior materials. If you aren't sure if the large and capable Tahoe is right for you, check out our test team's full evaluation in the Edmunds Expert Rating below.
What's it like to live with?
Edmunds bought a 2022 Chevrolet Tahoe Z71 for long-term testing. We plan to drive it for 12 months and 20,000 miles. Along the way, we're providing regular updates on what the Tahoe is like to live with and what we think about its utility, tech, comfort and more. So make sure to check out our Tahoe's long-term test page here.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Average
7.4
out of 10
We drove the 2023 Chevrolet Tahoe on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
7/10
How does the Tahoe drive? Considering its size, the Tahoe does all right for itself under acceleration and braking. We tested a 4WD Tahoe with the 5.3-liter V8 engine and recorded a 0-60 mph sprint of 7.7 seconds, which is an average time for a large SUV. But for higher-speed passing maneuvers, you'll need a lot of throttle and some patience since the Tahoe's smaller V8 engine simply runs out of steam once you're past 65 mph or so. The somewhat soft brake pedal is our only complaint with the otherwise smooth and capable braking system.
Navigating city streets with the Tahoe is easy thanks to its tight turning circle and light steering. The 10-speed automatic transmission shifts promptly and unobtrusively. But the Tahoe's light steering is vague, especially at higher speeds, and the Tahoe makes it clear that you're driving a large SUV and should probably take it easy around corners.
When equipped with the optional Z71 package, the Tahoe benefits from its height-adjustable air suspension and good approach and departure angles. It's quite capable in moderate off-roading situations.
Navigating city streets with the Tahoe is easy thanks to its tight turning circle and light steering. The 10-speed automatic transmission shifts promptly and unobtrusively. But the Tahoe's light steering is vague, especially at higher speeds, and the Tahoe makes it clear that you're driving a large SUV and should probably take it easy around corners.
When equipped with the optional Z71 package, the Tahoe benefits from its height-adjustable air suspension and good approach and departure angles. It's quite capable in moderate off-roading situations.
Comfort
7/10
How comfortable is the Tahoe? The Tahoe's new independent rear suspension has cured many issues that plagued the last generation. Our test vehicle was equipped with a fully adaptive suspension and easily soaked up bumps big and small. The Tahoe could have scored higher in this category, but the first- and second-row seats are overly hard and lack the support and padding needed for long-distance driving. The Tahoe's third-row seats at least offer better padding and support than the third rows in most of the competition.
The Tahoe's multi-zone climate control system's effectiveness does not disappoint; heating and cooling are effective for all three rows. We're less fond of the smaller climate control buttons in the front and the excessive noise of the rear climate system, especially if you're sitting in the third row. Another source of elevated noise is the windshield. It produced a distinct roar at highway speeds.
The Tahoe's multi-zone climate control system's effectiveness does not disappoint; heating and cooling are effective for all three rows. We're less fond of the smaller climate control buttons in the front and the excessive noise of the rear climate system, especially if you're sitting in the third row. Another source of elevated noise is the windshield. It produced a distinct roar at highway speeds.
Interior
7.5/10
How’s the interior? The wide-opening doors offer easy access to front and rear seats, and even third-row passengers have ample headroom to get to their seats. The driver's seat and steering wheel have a wide range of adjustment to suit a variety of drivers. Visibility is generally good, though the tall front end can make it nearly impossible to see obstacles closer than 6 feet away. Thankfully, the Tahoe offers an excellent multi-view camera system to make parking in tight spots a breeze.
Our biggest complaint is the Tahoe's inefficient use of space. The dash-mounted push-button shifter has forced many secondary controls to be relocated and bunched together, for example, and the redundant controls for the audio system and touchscreen take up too much prime dashboard real estate. The Tahoe's steering wheel-mounted controls aren't very intuitive either.
Our biggest complaint is the Tahoe's inefficient use of space. The dash-mounted push-button shifter has forced many secondary controls to be relocated and bunched together, for example, and the redundant controls for the audio system and touchscreen take up too much prime dashboard real estate. The Tahoe's steering wheel-mounted controls aren't very intuitive either.
Technology
7.5/10
How’s the tech? Our test vehicle was equipped with a 10.2-inch screen and navigation. We're fans of Chevrolet's latest touchscreen interface — it offers crisp graphics, an easy-to-understand menu structure and quick response times. It also has wireless Apple CarPlay and Android Auto compatibility.
You'll find plenty of charging ports through the cabin, but if you opt for the power center console, those charge ports are moved to the same bin that holds the wireless charging pad. That creates a somewhat inconvenient mess of wires.
Our Z71-equipped test vehicle did not offer adaptive cruise control, which is a bit of an oversight for a nearly $70,000 SUV. We also found the lane keeping assistance to be slow to respond and inconsistent. Another disappointment: Our test Tahoe's stability control system was poorly calibrated. It was prone to overreacting when going around turns and dramatically reduced the vehicle's speed far beyond what we thought was necessary.
You'll find plenty of charging ports through the cabin, but if you opt for the power center console, those charge ports are moved to the same bin that holds the wireless charging pad. That creates a somewhat inconvenient mess of wires.
Our Z71-equipped test vehicle did not offer adaptive cruise control, which is a bit of an oversight for a nearly $70,000 SUV. We also found the lane keeping assistance to be slow to respond and inconsistent. Another disappointment: Our test Tahoe's stability control system was poorly calibrated. It was prone to overreacting when going around turns and dramatically reduced the vehicle's speed far beyond what we thought was necessary.
Storage
8/10
How’s the storage? Thanks to the independent rear suspension and larger overall dimensions, the new Tahoe can hold 25.5 cubic feet of stuff behind the third-row seats compared to the predecessor's 15.3 cubic feet. The maximum capacity grows to 122.9 cubic feet.
The driver and front passenger have little in the way of small-item storage, with only two cupholders and a bin that, depending on your options, may or may not be a wireless charging pad. The center console isn't as big as we expected either and is lined with hard plastic. Chevrolet did give the Tahoe a lot of door pocket storage, with the front doors getting three tiers for your personal items. Second-row passengers lack a center console but also get ample storage in the door pockets.
When properly equipped, the Tahoe can tow up to 8,400 pounds. Our 4WD Z71-equipped test vehicle was rated to tow 8,200 pounds, though we think the 5.3-liter V8 might be pretty strained doing so. Consider getting the more powerful 6.2-liter V8 or more frugal diesel six-cylinder if you plan on doing a lot of towing. For comparison, Ford's Expedition can tow up to 9,000 pounds.
The driver and front passenger have little in the way of small-item storage, with only two cupholders and a bin that, depending on your options, may or may not be a wireless charging pad. The center console isn't as big as we expected either and is lined with hard plastic. Chevrolet did give the Tahoe a lot of door pocket storage, with the front doors getting three tiers for your personal items. Second-row passengers lack a center console but also get ample storage in the door pockets.
When properly equipped, the Tahoe can tow up to 8,400 pounds. Our 4WD Z71-equipped test vehicle was rated to tow 8,200 pounds, though we think the 5.3-liter V8 might be pretty strained doing so. Consider getting the more powerful 6.2-liter V8 or more frugal diesel six-cylinder if you plan on doing a lot of towing. For comparison, Ford's Expedition can tow up to 9,000 pounds.
Fuel Economy
7.5/10
How’s the fuel economy? The EPA estimates a 4WD Tahoe with the 5.3-liter V8 will get 16 mpg combined, which is an average figure for a big SUV. On our 115-mile evaluation route, our test Tahoe returned 17.8 mpg.
It should also be noted the 5.3-liter engine in the Tahoe does not require premium gasoline, while the Ford Expedition's turbocharged engine recommends it. Chevrolet offers a more powerful 6.2-liter V8 engine that's also estimated to get 16 mpg combined. There's also an available diesel engine that's good for an impressive 24 mpg.
It should also be noted the 5.3-liter engine in the Tahoe does not require premium gasoline, while the Ford Expedition's turbocharged engine recommends it. Chevrolet offers a more powerful 6.2-liter V8 engine that's also estimated to get 16 mpg combined. There's also an available diesel engine that's good for an impressive 24 mpg.
Value
7.5/10
Is the Tahoe a good value? Packing a full-size SUV with technology and luxury isn't going to result in a low price tag. The Tahoe starts at just over $50K and can easily exceed $80K if you like your options. Our fairly well-equipped Z71 test vehicle came in at $68,940, and for the most part it looked every bit worth that price. There are some areas of unimpressive hard plastic, but the overall fit and finish is generally good. It's definitely a match for Ford's equally pricey and capable Expedition.
The Tahoe's bumper-to-bumper and powertrain warranties are fairly standard at three years/36,000 miles and five years/60,000 miles, respectively. More impressive are Chevy's five years/60,000 miles of roadside assistance and year of free scheduled maintenance.
The Tahoe's bumper-to-bumper and powertrain warranties are fairly standard at three years/36,000 miles and five years/60,000 miles, respectively. More impressive are Chevy's five years/60,000 miles of roadside assistance and year of free scheduled maintenance.
Wildcard
7.5/10
People expect comfort, capability and convenience with a large SUV, and the Chevrolet Tahoe delivers. Its redesigned rear suspension offers better interior space, increased cargo volume and a smoother ride over a wide variety of surfaces. In short, it does a better job at being the family workhorse.
2023 Chevrolet Tahoe trim level differences
The 2023 Tahoe is a three-row SUV that can seat up to nine passengers. It's offered in six trim levels: the LS, LT, RST, Z71, Premier and High Country. The standard engine on the Tahoe is a 5.3-liter V8 offering 355 horsepower and 383 lb-ft. Four-wheel drive is available on all trim levels and is standard on the Z71. Two other engines are also available. Compare the 2023 Chevrolet Tahoe trim levels in-depth.
Which Tahoe trim does Edmunds recommend?
The LT trim hits the sweet spot in the Tahoe lineup. It's one of the more affordable trims and offers plenty of features including leather upholstery, a Bose audio system, the larger 10.2-inch touchscreen and a digital gauge cluster. For additional luxury and driver aids, we recommend adding the Luxury package, which is one of many option packages the LT trim offers.

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Cost to Drive
Monthly estimates based on costs in Virginia
$239/mo for Tahoe Fleet
Tahoe Fleet
vs
$258/mo
Avg. Large SUV
Reliability
The 2023 Chevrolet Tahoe has a 3 years / 36,000 miles basic warranty and 5 recalls. RepairPal gives it a reliability rating of 3.5 out of 5, ranks it #27 out of 32 among Midsize SUVs. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
3.5 out of 5 stars3.5/5Above Average
#27 out of 32 among Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$623/yr
vs. $485/yr
for Average Midsize SUV
for Average Midsize SUV
Frequency
1.14x/yr
vs. 1.18x/yr
for Average Midsize SUV
for Average Midsize SUV
Severity
17.4%
vs. 13.5%
for Average Midsize SUV
for Average Midsize SUV
powered by RepairPal
Recalls
5 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 25V619000
- Manufacturer Recall Number:
- N252512770
- Manufactured from:
- 2024-03-15 to 2024-09-16
- Number of vehicles affected:
- 12
- Defect Description:
- General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fuel tank may have been replaced with an incorrect fuel tank, which can allow fuel to leak in a rollover crash.
- Defect Consequence:
- A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.
- Corrective Action:
- Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters are expected to be mailed November 3, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252512770. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 18, 2025.
- Recall Number:
- 25V274000
- Manufacturer Recall Number:
- N252494000
- Number of vehicles affected:
- 597571
- Defect Description:
- General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
- Defect Consequence:
- Engine failure increases the risk of a crash.
- Corrective Action:
- Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install a new oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters are expected to be mailed June 9, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
- Recall Number:
- 24V674000
- Manufacturer Recall Number:
- N242447990
- Number of vehicles affected:
- 449671
- Defect Description:
- General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
- Defect Consequence:
- Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
- Corrective Action:
- The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
- Recall Number:
- 23V642000
- Manufacturer Recall Number:
- N232415910
- Number of vehicles affected:
- 189
- Defect Description:
- General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
- Defect Consequence:
- A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
- Corrective Action:
- Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters are expected to be mailed November 6, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
- Recall Number:
- 22V903000
- Manufacturer Recall Number:
- N222386380
- Number of vehicles affected:
- 740108
- Defect Description:
- General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Defect Consequence:
- DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
- Corrective Action:
- The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Warranty
3 years / 36,000 miles Basic Warranty- Basic Warranty
- 3 years / 36,000 miles
- Drivetrain Warranty
- 5 years / 60,000 miles
- Rust Warranty
- 6 years / 100,000 miles
- Roadside assistance Warranty
- 5 years / 60,000 miles
- Free maintenance Warranty
- 1 years / unlimited miles
Chevrolet Tahoe Reviews
Owner Reviews
5(45%)
4(7%)
3(7%)
2(15%)
1(26%)
Most Helpful Owner Reviews
Trending topics
Quality Control
2 out of 5 starsJR, 02/13/2024
2023 Chevrolet Tahoe LS 4dr SUV (5.3L 8cyl 10A)
In April 2023 I purchased a 2023 Chevrolet Tahoe LS 3.0 Diesel. While returning to KY from a family vacation in July 2023 in Virginia, the check engine light came on with 4000 miles on the odometer and the Tahoe went into limp mode in Virginia. I limped it to the next exit where I disconnected the battery and cleared the code. I drove the Tahoe into West Virginia where the check engine … light came again and the Tahoe went into limp mode leaving me on the shoulder of Interstate 64 with my family. I again disconnected the battery and cleared the code, which made it possible to drive to Grayson, KY where the check engine light came on again putting the Tahoe into limp mode. I was unable to clear the code again and was forced to contact Chevrolet Roadside Assistance. Tom Hall Towing quickly responded and towed the Tahoe to Pure Country Chevrolet, which is 2 1/2 hours from my home. A family member was travelling behind me and was able to drive my family home. I contacted Pure Country Chevrolet the next day and was informed they had already diagnosed the problem and were waiting for the part to arrive. Pure Country Chevrolet, who was excellent to deal with through this incident stated the part failure was a the oil pressure sensor solenoid. When the repairs were completed to the Tahoe, I contacted Chevrolet and was informed they could have the Tahoe delivered to my home. The United Road Inc. delivery driver was supposed to contact me when he was within 1 hour of my home, which he failed to do requiring me to contact my wife to accept the vehicle. The delivery driver did not speak English and after unloading the Tahoe from a utility trailer being towed by a 20 year old half ton pick up truck, he gestured to my wife to electronically sign for the vehicle. When I arrived home, I immediately discovered a large dent in the from drivers fender. United Road Inc. denied my claim because their non English speaking driver had received a signature for vehicle. I contacted Pure Country Chevrolet and they stepped up even though it was unclear who was responsible for the damage. A PDR Technician was able to work the dent out without damage to the pant and Pure Country Chevrolet reimbursed me $331.25. Pure Country Chevrolet provided me with great customer service through the entire process. I have driven GM Vehicles my entire life and am truly disappointed with horror stories about their lack of quality in new vehicles. These companies blame Covid and supply chain problems for lack of quality, but I own 2 vehicles of a different brand that were purchased during the Covid and have had zero issues with them.
Unhappy
2 out of 5 starsUnhappy, 12/31/2022
2023 Chevrolet Tahoe LT 4dr SUV (5.3L 8cyl 10A)
Picked it up middle Nov. damage on roof. AC went out after 6 weeks. After several tips to dealer. Said evaporator had leak. Problem getting parts for roof and AC.
2023 Chevy Disappointment!!
1 out of 5 starsDisappointed , 07/28/2023
2023 Chevrolet Tahoe Premier 4dr SUV (5.3L 8cyl 10A)
Very Concerned Repeat Customer.
I purchased my 2023 Tahoe LT Plus in December 2022 from Crews Chevrolet and it was delivered on January 9th, 2023. Shortly after delivery, I encountered several issues with the vehicle such as radio audio intermittently works , radio randomly reboot on its own , excessive vibiratiin from transmission when slowing down to a stop or acceleration .This … literally made me sick to drive it. My concerns were brought to Crews Chevrolet, North Charleston service department to be addressed and all I received was the run around/blank statements with no real answers for my concerns (software update, cannot duplicate defect, etc.)! This service and service's explanation is unacceptable and unfair to Me & any customer who just spent a huge amount of money for a Brand New vehicle. With absolutely no resolution, I'm very dissatisfied and disappointed with the vehicle and service center, I've decided to trade in the Tahoe after 9k miles.
Now I have another 2023 Chevy Tahoe "Premiere" upgrade, from Crews Chevrolet, and spending $7k more than my last purchase- seeking peace of mind and being worry free when taking family trips. While test driving, I heard a rattling noise after hitting a bump and it was advised It was from the matting in the rear cargo area. After getting the car home and personally investigating, the rattling/loose noise is actually the rear passenger captain seat. Also, I discovered the passenger side mirror camera does not work!
Here I go again! Keep in mind, I upgraded my 2016 Tahoe LT after 5+ years to 2 Brand New 2023 Tahoes within 6 months with multiple sets of defects! And, ALL of these inconveniences have been inflicted on me-the customer!
I have no faith in your service department! Customers' concerns are of Zero importance.
I have no more faith in GM quality control!
I'm absolutely disgusted & disappointed.
Going into the Second Weekend without my vehicle, I stopped by your service center on July 6, 2023, to follow-up with the repair status of my vehicle because I wasn't getting any returned calls from customer care.
Regarding fixing the back-seat passenger side seat track, customer care indicated nothing has been done in wait for the vehicle’s 2nd video control module for the defective video camera. I was advised, the second video control module that was installed, didn't work because it was programmed for a different vehicle.
As of today, July 7, 2023, the service department has a new replacement on hand for the video camera installation. -Which may or may not resolve the issue plus the seat track has not been addressed. I’ve also been told the service staff is short-staffed due to employees calling out.
I understand warranty vehicles don't generate cash flow for the Technicians and the vehicles get pushed aside. So, the customer has no priority. Even proving so, when I track my vehicle’s location, my vehicle has been parked in the same spot since I dropped it off June 28, 2023.
Still Really Disappointed! Keep In Mind These Are New 2023 Vehicles
1st New Vehicle Purchase Destroyed
JUNK
1 out of 5 starsCat1985, 09/26/2023
2023 Chevrolet Tahoe LS 4dr SUV 4WD (5.3L 8cyl 10A)
2023 Tahoe & at less than 500 highway miles The infotainment center glitches non stop, I will be driving and it sounds like I ran over something and its under carriage… this is a daily sound and mind you I’m not running over sticks or anything in road it just makes this awful sound as if I did on a daily basis. Driver side back door rattles and shift if I hit any kind of Groove on paved … roads. I can little hear it and see it moving. Took to dealership and told it was road specific and everything is within dimensions and nothing they can do about it…I would advise to try something other than Chevy!!!
2023 Tahoe Features & Specs
Fleet
| MSRP (New) Excludes Destination Fee | $52,600 |
|---|---|
| Engine Type | Gas |
| Combined MPG | 17 MPG |
| Cost to Drive | $239/month |
| Seating | 9 seats |
| Cargo Capacity All Seats In Place | 25.5 cu.ft. |
rear wheel drive | |
| Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Tahoe models:
- Automatic Emergency Braking
- Warns if a front impact is imminent and applies the brakes if you don't respond in time.
- Lane Change Alert with Side Blind Zone Alert
- Alerts you if a vehicle in the next lane over is in your blind spot.
- Safety Alert Seat
- Vibrates the driver's seat cushion when a safety warning is triggered.
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