The 2021 C-Class delivers respectable performance, impressive comfort, and a luxurious cabin loaded with advanced technology. A wealth of options means you can tailor the car to taste, but those options can add up quick. At a certain point, the Benz's traditional rivals start to look like better values. But there's no denying the Benz's attention to quality and the appeal of its elegant, old-school luxury feel.
Mercedes' new S-Class certainly sets new standards for luxury and opulence. But you know, you might not be able to afford a six-figure executive sedan with facial recognition and a fingerprint scanner. If so, you might want to consider the 2021 Mercedes-Benz C-Class. Available in sedan, coupe and convertible body styles, the C-Class is a versatile small luxury car that offers an appealing mix of comfort, performance and top-notch construction.
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But this current-generation C-Class — it dates back to the 2015 model year — is getting on its years, and it lacks the newest Mercedes infotainment interface. As such, the A-Class and the E-Class — the two vehicles that bookend the C-Class in terms of price and size — feel more modern and up-to-date. Check out our Edmunds Expert Rating for the full rundown of this Merc's hits and misses.
Edmunds Expert Rating
 edmunds TESTED
by the Edmunds Experts
Average
7.6
out of 10
We drove the 2021 Mercedes-Benz C-Class on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
8/10
How does the C-Class drive? The C-Class we tested, the C 300, places few demands on the driver. It makes sufficient power for a luxury sedan with a base engine and, when equipped with the optional AMG sport suspension, offers exceptional handling. You also get responsive steering and unflappable braking.
Acceleration feels strong. The C 300 has an Edmunds-tested 0-60 mph time of 6.1 seconds, though it trails both the Audi A4 (5.3 seconds) and the BMW 330i (5.6 seconds) a tad. The nine-speed automatic transmission shifts smoothly, but it can seem a little hesitant to downshift when you're driving in the default Comfort drive mode. You can liven it up with the Sport mode, but then the shifting can seem overcaffeinated.
Comfort
7/10
How comfortable is the C-Class? It's unfortunate that the C 300 scores so poorly here. We like how the front seats are supremely comfortable and offer a broad range of adjustment for all body types. The climate control system is full-featured and effective too.
But our test car had the optional AMG sport suspension coupled with 19-inch wheels. So equipped, the C 300 suffers from an overly firm ride. There's a constant level of jarring vibration that will make you question whether the car is, in fact, a Mercedes-Benz. The engine too comes across as unrefined, and it sounds buzzy when you lay into the gas pedal.
Interior
8/10
How’s the interior? An elegant center stack with only the most necessary controls adds to the C 300's classy vibe. Unfortunately, the price for this minimalist design is that some functions lack physical buttons. The only way to access them is through menus in the infotainment display screen.
Getting in and out is easy thanks to wide door openings and a tall enough ride height. It makes entry feel more like sliding in than dropping in. There's plenty of room up front, and the wide range of seating adjustments ensures drivers of all sizes can find a comfortable and commanding driving position. On the downside, it has less rear legroom and footroom than some rival luxury sedans.
Technology
8.5/10
How’s the tech? The C 300's 10.25-inch display has crisp, clear graphics. You can control the infotainment system in many ways, including touchpad controllers on the steering wheel and a more traditional dial-and-button array. It's overkill, but all the controls work seamlessly, and many drivers will appreciate the choice.
The optional Burmester sound system is excellent, and the optional digital gauge cluster is worth the expense. It puts the status and control of several functions (navigation, audio, phone) in your direct line of sight. The driver assist features work well and are well calibrated, but they're a pricey option.
How’s the storage? The C 300's trunk (12.6 cubic feet) is small for the class. A low bumper height and a fairly wide trunk opening make it easy to load luggage and gear. But the trunk is deeper than it is wide, and there's no compensating for the lack of overall space. The cabin doesn't offer a lot of places to store your small items either.
Got kids? You won't have trouble finding the lower car seat anchors and rear tether points. But because of the C-Class' limited rear legroom, installing a bulky rear-facing seat might be a tight squeeze depending on where you position the front seats.
Fuel Economy
7/10
How’s the fuel economy? We tested the C 300 with all-wheel drive. The EPA estimates it gets 27 mpg in combined city/highway driving, which is a bit less than rivals. We recorded an underwhelming 24 mpg on our 115-mile mixed-driving evaluation route.
Value
7/10
Is the C-Class a good value? A base C-Class is competitively priced. But adding options quickly pushes the price skyward. Our loaded test car was $63,525 as equipped. Many of its options were nice but not essential — and in the case of the AMG Line package, with its stiff suspension, and the optional 19-inch wheels, we'd argue detrimental.
The A-Class is the new "entry-level" Benz, but the C-Class has been the traditional point of entry. So for an entry-level luxury car, build quality is exceptional. There's an impressive attention to detail and fit and finish in this mass-produced luxe sedan. Panel fit, controls, trim and brightwork are all very solid.
Wildcard
7.5/10
The C 300 can range from mild to wild, the latter especially when equipped with the optional AMG package. We're not sure it's worth it since the ride comfort is a significant downgrade from what we'd consider to be the peak Benz experience of a competent, coddling ride. The AMG package can be a thrill for some drivers, although for those drivers, we'd recommend simply moving up to the C 43 for more power and overall sportiness.
Absent the stiff suspension and ride, though, the C-Class remains a kind of old-school luxury experience, with the benefit of modern tech, design, connectivity and driver safety. The margins between its rivals are thin, but the Benz still exudes a bit more elegance and grace.
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Mercedes-Benz CPO
Choose the trim, color, options, packages and more for your Mercedes-Benz
The 2021 Mercedes-Benz C-Class is a small luxury car sold in sedan, coupe and convertible (Cabriolet) body styles. Five trims are available in increasing levels of performance: C 300, C 300 4Matic, AMG C 43, AMG C 63 and AMG C 63 S. Most models use rear-wheel drive, though the C 300 4Matic and AMG C 43 feature all-wheel drive. Regardless of engine, a nine-speed automatic is the only transmission available. Compare the 2021 Mercedes-Benz C-Class trim levels in-depth.
Which C-Class trim does Edmunds recommend?
Any of the AMG models will give you the thrills you'd expect of a sport sedan, but consider sticking with the standard C 300. It has a decent amount of power and the money you save with it means you can spend more on the C-Class' optional extras if you want. The Premiumpackage is a good place to start. The Driver Assistance package is comprehensive without being overly pricey, though it also requires adding the Multimedia package.
The 2021 Mercedes-Benz C-Class has a 4 years / 50,000 miles basic warranty and 7 recalls. RepairPal gives it a reliability rating of 4 out of 5, ranks it #20 out of 68 among Luxury Midsize Cars. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
4 out of 5 stars4/5Above Average
#20 out of 68 among Luxury Midsize Cars
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$559/yr
vs. $607/yr for Average Luxury Midsize Car
Frequency
1.06x/yr
vs. 1.36x/yr for Average Luxury Midsize Car
Severity
9%
vs. 10.5% for Average Luxury Midsize Car
powered by RepairPal
Recalls
7Â recalls found
Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
Recall Number:Â
23V445000
Manufacturer Recall Number:Â
2023070012
Number of vehicles affected:Â
143551
Defect Description:Â
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
Defect Consequence:Â
A loss of drive power can increase the risk of a crash.
Corrective Action:Â
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 18, 2023. Owner notification letters with a remedy were mailed September 29, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Recall Number:Â
22V365000
Manufacturer Recall Number:Â
2022060005
Number of vehicles affected:Â
234918
Defect Description:Â
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Defect Consequence:Â
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Corrective Action:Â
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060005.
Recall Number:Â
22V232000
Manufacturer Recall Number:Â
2022060007
Number of vehicles affected:Â
126443
Defect Description:Â
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Defect Consequence:Â
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Corrective Action:Â
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Recall Number:Â
21V406000
Manufacturer Recall Number:Â
2021060010
Number of vehicles affected:Â
218
Defect Description:Â
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.
Defect Consequence:Â
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Corrective Action:Â
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
Recall Number:Â
21V230000
Number of vehicles affected:Â
12327
Defect Description:Â
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
Defect Consequence:Â
Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
Corrective Action:Â
MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. The recall is expected to begin May 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall Number:Â
21V058000
Manufacturer Recall Number:Â
2021020025
Number of vehicles affected:Â
1292258
Defect Description:Â
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Defect Consequence:Â
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action:Â
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall is expected to begin April 6, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Recall Number:Â
21V032000
Manufacturer Recall Number:Â
2021020010
Number of vehicles affected:Â
24550
Defect Description:Â
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Defect Consequence:Â
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it, increasing the risk of injury in the event of a crash.
Corrective Action:Â
MBUSA will notify owners, and dealers will check the retraction function of the front seat belts and adjust the damping foam within the B-pillars, as necessary, free of charge. The recall is expected to begin March 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021020010.
I’ve had this car for over a year. I had to order the car to get silver with a red interior and top with the driver assist package. It’s a very comfortable car. I took a 4K mile road trip as soon as it arrived. On the road it got 32 to 33 mpg. The ride is smooth and the acceleration is good. The driver assist package has some nice features. I got it mainly for adaptive cruise control. … Mercedes makes it hard to get and expensive - driver assist requires the navigation package. There have been no mechanical issues in the past year. One complaint is the trunk can only be opened with the key fob or a release inside the car. Another is the ventilated seats are not cooled. They only blow air through the seats that is the same temperature as the air in the car making it a useless feature on a warm day with the top down. Overall I am pleased with this car and plan to drive it many years.
I've had the car just over 2 years. There has only been one problem beyond regular maintenance. When putting the top down the cover that closes over the top was not going all the down. The local dealer lubricated the parts associated with lowering the top. That fixed the problem. It has worked perfectly since.
Insurance is expensive. Before buying the car I had read that was the case with the C class. It cost more to insure this car than the two cars we had before this one (228i convertible and Golf R).
After two years I am still happy with the car and will continue to drive it for many years.
Edmunds is asking for an update at 2 years and 9 months. The starter battery had to be replaced. We don't put a lot of miles on the car. Mercedes told us we should drive more. The problem with the cover over the top closing completely came back. This time Mercedes replaced various cables in the top and the top liner. It has worked well since. Both the battery and top repair were under warranty. After almost 3 years I still enjoy driving this car.
Edmunds is asking for an update at almost 4 years of owning this car. There have been no problems during the last year. I am still very satisfied with the car.
It's been 5 years and Edmunds is asking to update my review. I've had no problems with the car since the last review. It's a low mileage car at 29K miles so far. I am satisfied with the car. After 5 years I usually want something different but I don't feel that way about this car. I will keep it for several more years. It is still beautiful in silver and red.
Love this car
5 out of 5 stars
Patti, 11/11/2020
2020 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
This is my second c300 and I love this car. It’s not to big but has plenty of room for adults in the back seat. It has great, luxurious options, great acceleration, plenty of space and love that the back seats fold down when you need extra room
Best of both worlds
5 out of 5 stars
Scott, 02/01/2021
2021 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 9A)
I did some pretty extensive research in this class, including the 330i xdrive and A4. After taking each of them on extensive test drives, I decided on the C300 4MATIC with the AMG line. I was very close to taking a great deal on the 3 Series, but in my heart I knew I liked the Mercedes more. It's much smoother, better built, and has better technology. I felt like the 330i's ride was a … little too busy for me. It always begged me to drive fast, which may have been great in my 20s, but now I'm "more mature" haha. The C300 gives me the luxury all the time and the sportiness when I want it. Give it a try, you won't be disappointed.
First MB
5 out of 5 stars
Corey, 09/02/2022
2021 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 9A)
Test drove a 2021 BMW 330i RWD & the 2021 MB C300 RWD and immediately noticed the sport Vs luxury focus (BMW was sport oriented & the MB was more luxury oriented). Being that we desired a smoother ride & a quiet interior, we went with the MB C300 and are happy with the decision. It’s not the fastest small luxury sedan out there and for me that’s ok. The quality is top-notch. The doors … close solidly and plastic components on the door panels do not rattle. The aluminum trim on the Burmester speaker grilles feels great to the touch. While the small finger-tip sized touch pads on the steering wheel feel a bit cheap, they do respond quickly to inputs so navigating gauge cluster menus or infotainment screen choices is quick and easy. I wish MB offered the infotainment screen with both controller + touch-screen (as did the BMW), but the controller wheel (or steering wheel touch pads) work fine. Fuel economy so far (18k miles) is averaging around 26mpg for combined city/highway. With a large fuel tank the range is most excellent. Super pleased and really like the quality & quiet interior, great sound system and the fuel economy. The factory Continental tires are wearing normally but are loud - it’s the only noise we hear on the highway (no wind noise).
We have a limited number of reviews for the 2021 Mercedes-Benz C-Class, so we've included reviews for other years of the C-Class since its last redesign.