2020 Mercedes-Benz GLA-Class


2020 Mercedes-Benz GLA-Class
MSRP Range: $34,250 - $36,250

  • Strong power and sharp handling make it fun to drive
  • Respectable fuel economy considering its performance
  • Firm ride quality can grow tiresome on rough roads
  • Automatic transmission operates sluggishly in stop-and-go situations
  • Not much legroom, headroom or cargo room
  • Have to pay extra for a lot of expected luxury features
What's new
  • The AMG GLA 45 has been discontinued
  • Part of the first GLA generation introduced for 2015
Select a trim

2020 Mercedes-Benz GLA-Class Review

The Mercedes-Benz GLA was one of the first subcompact luxury SUVs to arrive in America when it debuted for the 2015 model year. For 2020, it still has some appealing attributes, such as an attractive base price and pleasing performance. But there are also some significant drawbacks that you'll need to consider.

First and foremost is the GLA's stiff ride quality that can be intrusive on rough pavement. It's jarring for any vehicle and is especially troubling for a Mercedes. The GLA is also a bit tricky to drive in traffic; the engine can be slow and inconsistent to respond when you want to accelerate. Then there's the GLA's interior, which isn't particularly luxurious or roomy.

There is a light at the end of the tunnel. Mercedes will likely introduce an all-new GLA in the next year or two, and we expect it to be significantly improved. But if you can't wait, we recommend checking out some rival SUVs that are newer and more appealing overall such as the BMW X1, the Mini Countryman and the Volvo XC40.

Which GLA-Class does Edmunds recommend?

There's not a whole lot to decide upon other than which optional features to get. To make the most of the GLA's luxury badge, we suggest adding the Premium package to get heated front seats and blind-spot monitoring. The Multimedia package is also a worthwhile option because of its voice-controlled navigation, Apple CarPlay and Android Auto.

Mercedes-Benz GLA-Class models

The 2020 Mercedes-Benz GLA is offered in two trim levels: GLA 250 and the all-wheel-drive GLA 250 4Matic.

Standard feature highlights include a turbocharged 2.0-liter four-cylinder engine (208 hp, 258 lb-ft of torque), a seven-speed dual-clutch automatic transmission, a power liftgate, a power-adjustable driver's seat and simulated leather upholstery. You also get an 8-inch central infotainment display and a six-speaker audio system.

Several option packages are available for the GLA 250. The Premium package bundles blind-spot monitoring, keyless entry and ignition, heated front seats, and hands-free liftgate open and close. The Multimedia package includes a navigation system, voice controls and smartphone integration via Apple CarPlay and Android Auto.

Adaptive cruise control and lane keeping assist are available in the Driver Assistance package, and a Parking Assistance package adds a surround-view camera and a self-parking system. Notable stand-alone options include a panoramic sunroof, LED headlights, leather upholstery and a 12-speaker Harman Kardon sound system.

Consumer reviews

Read what other owners think about the 2020 Mercedes-Benz GLA-Class.

5 star reviews: 50%
4 star reviews: 0%
3 star reviews: 50%
2 star reviews: 0%
1 star reviews: 0%
Average user rating: 4.0 stars based on 2 total reviews

Trending topics in reviews

  • acceleration
  • maintenance & parts
  • handling & steering
  • lights
  • engine
  • doors
  • interior
  • seats
  • comfort
  • spaciousness
  • value
  • wheels & tires
  • driving experience
  • appearance

Most helpful consumer reviews

5 out of 5 stars, Excellent Driving Experience
Tycoop ,
GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)

I’ve racked up about 8,000 miles on the 2020 GLA 4Matic, and have thoroughly enjoyed driving it. The steering is very responsive, handling is sharp, and acceleration is strong throughout the RPM range. It doesn’t drive like a typical front-wheel drive car (the 4Matic system doesn’t engage the rear wheels until the front wheels slip). There’s no “yanking” of the front wheels when accelerating hard through turns, and the rear of the car doesn’t slop around if you take corners aggressively. For a comparison, its handling characteristics are similar to a 3 series BMW. The interior is dated, but still very nicely buttoned-down. The negatives: Options are expensive, and rear storage space is limited. Similarly priced Japanese cars (i.e. Mazda CX-5, Subaru Outback) offer more options in the same price range. But, they aren’t as much fun to drive. If you’re seeking an SUV large enough for a family, the GLA is probably too small. It seats four comfortably, but there’s not much space for luggage behind the rear seats. If you’re looking for a small crossover which provides an enjoyably sporty driving experience, you won’t find a better automobile for the price.

3 out of 5 stars, Tiny!!!
GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)

I thought I loved the GLA. It was all I could dream about for months and I promised myself it would be my next car...until the day I went to buy it. It was fire engine red, just gleaming under the showroom lights and I was super excited. I opened the door and my heart fell. First of all, I bumped my head three different times just getting in and out of the car. If you are claustrophobic, this car is not for you. Secondly, my knees were bent uncomfortably if I wanted to have any passenger in the backseat. When I extended the driver’s seat far enough to be almost comfortable (I’m 5’7” without heels), the back of driver’s seat was practically touching the seat part of the back passenger seat. Putting in a car seat for my future infant was not an option. Thirdly, if you’re looking for the suv feel where you can look down from your high seat on the sedan-driving folks, look somewhere else. This car feels even more sedan driving than sedans. So sad. I really wanted to buy the car. *sniff sniff*

Write a review

See all 2 reviews

Used Years for Mercedes-Benz GLA-Class

Features & Specs

GLA 250 4dr SUV features & specs
GLA 250 4dr SUV
2.0L 4cyl Turbo 7AM
MPG 24 city / 34 hwy
SeatingSeats 5
Transmission7-speed automated manual
Horsepower208 hp @ 5500 rpm
See all for sale
GLA 250 4MATIC 4dr SUV AWD features & specs
2.0L 4cyl Turbo 7AM
MPG 22 city / 30 hwy
SeatingSeats 5
Transmission7-speed automated manual
Horsepower208 hp @ 5500 rpm
See all for sale
See all 2020 Mercedes-Benz GLA-Class features & specs


Our experts’ favorite GLA-Class safety features:

Active Brake Assist
Uses radar to detect vehicles and objects ahead and applies automated braking if necessary.
Distance Pilot Distronic
Maintains a set distance from the car ahead of you when the cruise control is set on the highway.
Lane Keeping Assist
Monitors road markings and helps detect unintended lane drifting. Alerts the driver by vibrating the steering wheel.

Mercedes-Benz GLA-Class vs. the competition

Mercedes-Benz GLA-Class vs. BMW X1

Like the GLA, the BMW X1 loses points for its overly stiff ride quality that can be jarring on rough surfaces. But in overall performance, the X1 edges out the GLA when it comes to acceleration and handling. More important, the BMW handily beats the Benz for its use of higher-quality interior materials, more accommodating rear seats and larger cargo capacity.

Compare Mercedes-Benz GLA-Class & BMW X1 features

Mercedes-Benz GLA-Class vs. Volvo XC40

We like the Volvo XC40 for its unique Scandinavian design, clever interior and cargo area solutions, and long list of standard features. As a Volvo, it also scores with a generous number of available advanced safety features, though the infotainment system takes a while to get used to.

Compare Mercedes-Benz GLA-Class & Volvo XC40 features

Mercedes-Benz GLA-Class vs. Lexus UX 200

The Lexus UX 200 not only costs a few thousand dollars less than the GLA, but it also gets you more features for the money. On top of that, it returns great fuel economy, comes with a lot of advanced safety features, and is easy to maneuver. Cargo capacity isn't generous, but it's still bigger than the GLA's cargo area. Holding back the UX is a frustrating infotainment interface, lackluster performance, and the absence of an all-wheel-drive option.

Compare Mercedes-Benz GLA-Class & Lexus UX 200 features
Mercedes-Benz GLA-Class for sale


Is the Mercedes-Benz GLA-Class a good car?
The Edmunds experts tested the 2020 GLA-Class both on the road and at the track. You probably care about Mercedes-Benz GLA-Class fuel economy, so it's important to know that the GLA-Class gets an EPA-estimated 25 mpg to 28 mpg, depending on the configuration. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Mercedes-Benz GLA-Class. Learn more
What's new in the 2020 Mercedes-Benz GLA-Class?

According to Edmunds’ car experts, here’s what’s new for the 2020 Mercedes-Benz GLA-Class:

  • The AMG GLA 45 has been discontinued
  • Part of the first GLA generation introduced for 2015
Learn more
Is the Mercedes-Benz GLA-Class reliable?
To determine whether the Mercedes-Benz GLA-Class is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the GLA-Class. Look for specific complaints that keep popping up in the reviews, and be sure to compare the GLA-Class's average consumer rating to that of competing vehicles. Learn more
Is the 2020 Mercedes-Benz GLA-Class a good car?
There's a lot to consider if you're wondering whether the 2020 Mercedes-Benz GLA-Class is a good car. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2020 GLA-Class is a good car for you. Check back soon for the official Edmunds Rating from our expert testing team Learn more
How much should I pay for a 2020 Mercedes-Benz GLA-Class?

The least-expensive 2020 Mercedes-Benz GLA-Class is the 2020 Mercedes-Benz GLA-Class GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $34,250.

Other versions include:

  • GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM) which starts at $34,250
  • GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM) which starts at $36,250
Learn more
What are the different models of Mercedes-Benz GLA-Class?
If you're interested in the Mercedes-Benz GLA-Class, the next question is, which GLA-Class model is right for you? GLA-Class variants include GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM), and GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM). For a full list of GLA-Class models, check out Edmunds’ Features & Specs page. Learn more

More about the 2020 Mercedes-Benz GLA-Class

2020 Mercedes-Benz GLA-Class Overview

The 2020 Mercedes-Benz GLA-Class is offered in the following submodels: GLA-Class SUV. Available styles include GLA 250 4dr SUV (2.0L 4cyl Turbo 7AM), and GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM).

What do people think of the 2020 Mercedes-Benz GLA-Class?

Consumer ratings and reviews are also available for the 2020 Mercedes-Benz GLA-Class and all its trim types. Overall, Edmunds users rate the 2020 GLA-Class 4.0 on a scale of 1 to 5 stars. Edmunds consumer reviews allow users to sift through aggregated consumer reviews to understand what other drivers are saying about any vehicle in our database. Detailed rating breakdowns (including performance, comfort, value, interior, exterior design, build quality, and reliability) are available as well to provide shoppers with a comprehensive understanding of why customers like the 2020 GLA-Class.

Edmunds Expert Reviews

Edmunds experts have compiled a robust series of ratings and reviews for the 2020 Mercedes-Benz GLA-Class and all model years in our database. Our rich content includes expert reviews and recommendations for the 2020 GLA-Class featuring deep dives into trim levels and features, performance, mpg, safety, interior, and driving. Edmunds also offers expert ratings, road test and performance data, long-term road tests, first-drive reviews, video reviews and more.

Our Review Process

This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.

We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.

What's a good price for a New 2020 Mercedes-Benz GLA-Class?

2020 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)

The 2020 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM) can be purchased for less than the Manufacturer’s Suggested Retail Price (aka MSRP) of $37,245. The average price paid for a new 2020 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM) is trending $3,488 below the manufacturer’s MSRP.

Edmunds members save an average of $3,488 by getting upfront special offers. The estimated special offer price in your area is $33,757.

The average savings for the 2020 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM) is 9.4% below the MSRP.

Available Inventory:

We are showing 17 2020 Mercedes-Benz GLA-Class GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM) vehicle(s) available in the Ashburn area.

Which 2020 Mercedes-Benz GLA-Classes are available in my area?

Shop Edmunds' car, SUV, and truck listings of over 6 million vehicles to find a cheap new, used, or certified pre-owned (CPO) 2020 Mercedes-Benz GLA-Class for sale near. There are currently 41 new 2020 GLA-Classes listed for sale in your area, with list prices as low as $42,325 and mileage as low as 0 miles. Simply research the type of car you're interested in and then select a car from our massive database to find cheap vehicles for sale near you. Once you have identified a used vehicle you're interested in, check the AutoCheck vehicle history reports, read dealer reviews, and find out what other owners paid for the 2020 Mercedes-Benz GLA-Class.

Can't find a new 2020 Mercedes-Benz GLA-Classs you want in your area? Consider a broader search.

Find a new Mercedes-Benz GLA-Class for sale - 3 great deals out of 23 listings starting at $10,459.

Find a new Mercedes-Benz for sale - 9 great deals out of 16 listings starting at $10,513.

Why trust Edmunds?

Edmunds has deep data on over 6 million new, used, and certified pre-owned vehicles, including rich, trim-level features and specs information like: MSRP, average price paid, warranty information (basic, drivetrain, and maintenance), features (upholstery, bluetooth, navigation, heated seating, cooled seating, cruise control, parking assistance, keyless ignition, satellite radio, folding rears seats ,run flat tires, wheel type, tire size, wheel tire, sunroof, etc.), vehicle specifications (engine cylinder count, drivetrain, engine power, engine torque, engine displacement, transmission), fuel economy (city, highway, combined, fuel capacity, range), vehicle dimensions (length, width, seating capacity, cargo space), car safety, true cost to own. Edmunds also provides tools to allow shopper to compare vehicles to similar models of their choosing by warranty, interior features, exterior features, specifications, fuel economy, vehicle dimensions, consumer rating, edmunds rating, and color.

Should I lease or buy a 2020 Mercedes-Benz GLA-Class?

Is it better to lease or buy a car? Ask most people and they'll probably tell you that car buying is the way to go. And from a financial perspective, it's true, provided you're willing to make higher monthly payments, pay off the loan in full and keep the car for a few years. Leasing, on the other hand, can be a less expensive option on a month-to-month basis. It's also good if you're someone who likes to drive a new car every three years or so.

Check out Mercedes-Benz lease specials