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Used 2018 Jeep Grand Cherokee Limited SUV Review

Consumer reviews

Read what other owners think about the 2018 Jeep Grand Cherokee Limited SUV.

5 star(33%)
4 star(0%)
3 star(0%)
2 star(17%)
1 star(50%)
2.5 out of 5 stars
6 reviews

Most helpful consumer reviews

1 out of 5 stars

Terrible

FS, Bronx, NY, 08/30/2018
2018 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
Electronics don't work! Remote start,camera,etc. All don't work on a 6 day old car. Customer service is brain dead and refuse to help or take responsibility.
2 out of 5 stars

Continuous Rattle and seat issues

SC, Wethersfield, CT, 12/24/2020
2018 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
2018 Brand new Grand Cherokee. At 22 months the sunroof starting making a rattling noise continuously like someone was hitting a metal pipe on the glass. I told them that it's obvious the sunroof is the issue and needs to be replaced. After constantly bringing the vehicle for a total of 9 times they agreed to replace the sunroof. In between those times they blamed the following items … on the rattle: passenger head rest, panels in the trunk, removed and reattached the front bumper, took the headliner down. Jeep kept my car over 3 months trying to fix the rattle. After the sunroof was replaced I drove it out of the lot only to hear a new rattle in the front passenger corner. Turns out the clips behind the dash were loose and they told me they have no idea why it did that because they have never taken the dash out. Add the fact that the seat kept creaking at every turn. Only took them 4 times until they basically changed the seat out. The climate control also sucks in this car and doesn't even come out hot and when you split it for the upper and feet area there is almost nothing coming out at your feet. Jeep Corporate got involved and their only solution was 5% off a new jeep. Why would I make the same mistake twice. I will never purchase another Chrysler vehicle. The car does drive well, has good HP and features but what's the point if you have the car falling apart around you. Way overpriced.
1 out of 5 stars

Don’t buy

Shirley, Torrance, CA, 03/04/2018
2018 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
I have always had dodge products and this 2018 is the worst! Doesn’t start properly it’s been in the shop more then I have drove it! Now it has a device on it to try and find out what’s wrong with it? They think it’s my phone ?
1 out of 5 stars

High Tech crash waiting to happen

Mike O, Broomall, PA, 11/29/2020
2018 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
Purchased 04-2018 First heavy rain between the wipers and the headlights Both myself and the passenger couldn't see the road. Terrible headlights and wipers! Purchased Rainex wipers and brighter headlights...wipers great headlights out of wack....took to dealer 22 times still a safety hazard...just can't see...the lights aren't bright enough...Called Lemon Law won $5000 out of … court. Electrical Engineers that designed the dash need to be replaced. Tell me if this makes sense: If you turn on the NAV system you MUST first turn on the radio...then once the Map appears on the screen you have to MUTE the radio. If you turn the radio OFF you lose the MAP.....???? Hi Tech????? The entire dash is distracting....on my 2007 Focus and my 2005 Acura MDX if I wanted more heat I simply turned a knob towards the RED If I wanted to direct the airflow, I either slide the lever or touch the screen Not on this piece of junk....how many accidents did this cause. you must find the 'climate' icon.....then find the icon for air flow then find the UNLIT arrow that directs the inside temp then swerve to the left so you don't run into the telephone pole. Same for the Radio.....Focus and Acura: punch a button to change the station Jeep: If you don't have your screen 'ON' Push the radio knob....mute the radio....find the 'radio icon' select the new station.....swerve to avoid the tree. If I keep this piece of junk until my lease end I will probably need a new spine. I spend my pleasure ride avoiding even man hole covers because the tires are inflated to 36 psi as per instructions. the sun visors to about 6" short on each side. The windshield has hardly no tint and the dealer should have given me a pair of Ray Bans. Make sure you emergency brake is released because you hear a single beep PERIOD....if you miss it too bad. Going to take the loss and get rid of this piece of junk before I take down a telephone pole or tree. Will trade and take the loss. Update kept the vehicle only because COVID and inflation hike Used Cars 40%. Michelin tires were gone at 21,000 mi. Will sell soon when and if prices go back to normal

Edmunds Summary Review of the 2018 Jeep Grand Cherokee Limited SUV

What’s new

  • A new high-performance Trackhawk model joins the lineup
  • Standard equipment now includes 7-inch entertainment touchscreen
  • Part of the fourth Grand Cherokee generation introduced for 2011

Pros & Cons

  • Pro:Plush interior with plentiful luxury and technology
  • Pro:Enough off-road ability to conquer practically any trail
  • Pro:Available V8 engines offer substantial power
  • Pro:Impressive tow ratings for the class
  • Con:Firm ride quality may disappoint, even with air suspension
  • Con:Limited cargo capacity compared to top rivals


Which Grand Cherokee does Edmunds recommend?

There's no bad Grand Cherokee in the lineup, and picking one is largely about getting the capabilities you want or need. But if we had to choose just one, we'd go with the Trailhawk trim level. With special features such as off-road skid plates and low range gearing, it's prepared for any trail you might want to tackle. It's still useful for your daily commute, too, and can be fitted with pretty much all of Jeep's luxury-oriented features.

Full Edmunds Review: 2018 Jeep Grand Cherokee SUV

What’s new

Want power? Jeep is here to help you out by stuffing a 707-hp supercharged V8 into the nose of the new Grand Cherokee Trackhawk. It's more performance-focused than the existing 475-hp SRT. Finally, the 7-inch touchscreen is now standard; the 8.4-inch screen remains optional.

Vehicle overview

Whatever you're looking for in an SUV, the 2018 Jeep Grand Cherokee likely offers it. Depending on how you equip it, it can be well-rounded and luxurious, an off-road specialist or a hot-rod SUV. It's one of our favorites in the midsize SUV class.

Since it's a Jeep, you'd expect that the Grand Cherokee will offer class-leading off-road abilities, and it delivers. With special four-wheel-drive systems, available skid plates and multiple drive modes for varying surfaces, it goes much further off-road than the average SUV. But what you might not expect is the the Grand Cherokee's performance side. On top of the decently powerful standard V6 engine, the Grand Cherokee offers three V8 engine options, including a 475-horsepower V8 under the hood of the SRT model and the truly bonkers 707-hp Trackhawk model.

Stack up all the unique features, add them to the Grand Cherokee's inherent utility and you've got an SUV with something for just about everyone.

2018 Jeep Grand Cherokee models

The 2018 Jeep Grand Cherokee is a five-passenger midsize SUV that comes in seven trim levels: Laredo, Limited, Trailhawk, Overland, Summit, SRT and Trackhawk.

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Most Grand Cherokees are available with rear-wheel drive (2WD) or four-wheel drive (4WD), Trailhawk is 4WD only and the SRT and Trackhawk get specialized all-wheel-drive systems. All Grand Cherokees are reasonably well equipped but certain upgrades are offered only on higher trims, including the 8.4-inch touchscreen and the optional V8 engines.

Standard feature highlights for the base Laredo include a 3.6-liter V6 engine (295 horsepower, 260 pound-feet of torque), an eight-speed automatic transmission, 17-inch wheels, heated mirrors, a rearview camera, rear parking sensors, keyless ignition and entry, dual-zone automatic climate control, Bluetooth, a 7-inch touchscreen with Android Auto and Apple CarPlay support, and a six-speaker sound system with satellite radio and two USB ports.

The Laredo E package adds a power-adjustable driver's seat, a few visual tweaks and the further option to add 18-inch wheels, the upgraded 8.4-inch touchscreen with navigation, heated front seats and a heated steering wheel, a power liftgate and remote start.

The Upland is a further optional Laredo package and comes standard with Jeep's Quadra-Trac I full-time 4WD system (similar to what's on the Trailhawk, but without a low-range gearbox). You also get 20-inch wheels, a blacked-out appearance package, heated seats and steering wheel, and the option to add a power sunroof and the 8.4-inch touchscreen with navigation.

The Altitude package for the Laredo trim keeps the blacked-out exterior trim but skips the standard 4WD. The Altitude comes standard with heated front seats and a heated steering wheel, leather seats with simulated suede inserts, a power liftgate, remote start, and the 8.4-inch touchscreen with navigation. The higher trim levels' nine-speaker stereo is an optional upgrade, as is a sunroof.

If you're looking for more creature comforts, then check out the Limited trim level. On Limited and above, you can go with the standard V6 or you can opt for the optional turbocharged 3.0-liter diesel-powered V6 (240 hp, 420 lb-ft of torque). The 5.7-liter V8 (360 hp, 390 lb-ft) is available but only with 4WD.

Other standard equipment on the Limited includes 18-inch wheels, remote start, auto-dimming driver-side and rearview mirrors, a power liftgate, a 115-volt power outlet, a heated steering wheel, heated front and rear seats, leather upholstery, power front seats and driver-seat memory settings.

Available options include a dual-screen rear-seat entertainment package, a suite of driver aids (adaptive cruise control, forward collision warning with automatic emergency braking, lane departure warning, parking assist, and automatic wipers), and the Luxury Group II package, which adds the nine-speaker stereo, xenon headlights and automatic high beams, a dual-pane sunroof, ventilated front seats, a power-adjustable steering wheel, and the 8.4-inch touchscreen with navigation.

Most of the Trailhawk's off-road gear can be added to the 4WD Limited with the Off-Road Adventure II package. The Limited can also be equipped with the Trailer Tow package, which adds a Class IV hitch receiver, 7- and 4- pin wiring harness, a full-size spare tire, load-leveling suspension, and additional engine cooling. This towing equipment is standard on higher-trim 4WD Grand Cherokee variants.

The Sterling Edition package is a variant of the Limited meant to celebrate the Grand Cherokee's 25th anniversary. It adds quite a bit of chrome exterior trim, some special Sterling Edition badging, 20-inch wheels, and on the inside unique leather upholstery and extended leather trim. The 8.4-inch touchscreen, nine-speaker stereo, blind-spot monitoring, and rear cross-traffic alert are also standard with the Sterling Edition.

The off-road-oriented Trailhawk trim level is our choice for the Grand Cherokee. Without a doubt, it's one of the most capable off-road SUVs in its class. On top of the Limited trim, it adds unique exterior styling flourishes, different 18-inch wheels with off-road tires, four-wheel drive with low-range gearing (Quadra-Trac II) and an electronic rear differential that works with a terrain-selectable traction control system (Quadra-Drive II).

The Trailhawk also has an adjustable air suspension (Quadra-Lift) with increased suspension travel and other Trailhawk-specific tuning, hill ascent and descent control, underbody skid plates, trim-specific interior styling, and an upgraded instrument cluster display with exclusive off-road features, power-folding mirrors, ventilated front seats, an 8.4-inch touchscreen interface, a navigation system and a nine-speaker sound system.

Next in the Grand Cherokee lineup is the Overland. It has a few more luxury options and shares the Trailhawk's latter four standard features as well as a mainstream version of its air suspension. It's also equipped with 20-inch wheels, automatic wipers, xenon headlights with auto high-beam control, LED daytime running lights and foglights, a dual-pane panoramic sunroof, a navigation system, a power-adjustable steering wheel and extended leather upholstery. The Off-Road Adventure II package is available, as is the rear-seat entertainment package, the active safety feature suite, and the Trailhawk's Quadra-Drive II system.

The High Altitude package adds blacked-out trim, the suite of driver aids, and a dual-pane sunroof to the Overland. Quadra-Drive II and rear-seat entertainment are available options for High Altitude-equipped Overlands, along with a 19-speaker stereo system.

If you want most of the creature comforts that the Grand Cherokee has to offer, definitely consider the Summit trim. It includes the Overland's standard equipment, plus polished 20-inch wheels, headlight washers, front parking sensors, a self-parking system (both parallel and perpendicular), additional noise-reducing window glass, active noise-canceling technology, adaptive cruise control, blind-spot monitoring with rear cross-traffic alert, a forward collision mitigation system with automatic emergency braking, lane departure warning, upgraded leather upholstery with diamond-quilted accents, and a 19-speaker Harman Kardon audio system. (A full leather interior with even more coverage is an extra-cost option.) Most of the Summit's safety equipment is also available on the Overland trim level via the High Altitude package.

A bit out of the standard structure is the high-horsepower SRT trim level. It is broadly equipped like the Summit trim level with a few distinctions. Unique standard equipment includes a 6.4-liter V8 (475 hp, 470 lb-ft), a specialized all-wheel-drive system (tuned more for high-performance driving than off-road use), 20-inch wheels with performance tires, an adaptive sport-tuned suspension, sport-tuned steering and brakes, a sport body kit, a limited-slip rear differential and selectable performance modes.

Options for the SRT include a dual-pane panoramic sunroof, two different 20-inch wheel styles (carbon black or lightweight), upgraded brakes, extended and upgraded leather upholstery, the 19-speaker audio system, and a towing package.

Even further down the high-performance rabbit hole, there's the Grand Cherokee Trackhawk. The Trackhawk gets most of the SRT's standard equipment plus the supercharged 6.2-liter V8 (707 hp, 645 lb-ft), an upgraded eight-speed transmission, an upgraded adaptive suspension and Brembo brakes, more aggressive-looking bodywork, and lightweight 20-inch wheels with high-performance tires. There are also some unique interior design cues and upgraded upholstery to set the Trackhawk apart from the group.

Many of the higher trims' standard features are offered on lesser models as options. The dual-screen rear entertainment system with Blu-ray capability is also optional for the Limited, Trailhawk, Overland, Summit and SRT. Quite a few aesthetic upgrades are available as well, depending on trim level.

Trim tested

Each vehicle typically comes in multiple versions, although trim levels share many aspects.
The ratings in this review are based on our full test of the 2014 Jeep Grand Cherokee Summit (turbo 3.0L V6 diesel | 8-speed automatic | 4WD).

NOTE: Since this test was conducted, the current Grand Cherokee has received some revisions, including a new gearshift lever, the addition of electric-assist power steering and a weight reduction courtesy of some aluminum suspension components. Other findings remain applicable to this year's Grand Cherokee.

Driving

With many available engines and trim levels, there's a lot to choose from on the Grand Cherokee, but no matter which model you go with, off-road performance is rather good, even if handling isn't top-notch. The top-level Summit model we tested is the only Grand Cherokee that's not Trail Rated.

Comfort

The Grand Cherokee has excellent sound deadening, plus supportive seats and plenty of room to stretch out. Although we expected good things from the air suspension, it suffers in the city, struggling to soak up smaller bumps.

Interior

Jeep's most recent improvements certainly make the Grand Cherokee's cabin a nice place to be. The Uconnect infotainment system, materials and controls are at the top of the class, though the touchscreen forces too many steps for certain functions.

Utility

The Jeep Grand Cherokee is a capable tow rig and has decent cargo space. But three-row SUVs offer even more interior space.

Technology

Though the Uconnect system in the Jeep Grand Cherokee is one of the most user-friendly on the market, our test vehicle had several issues with reliability during operation. Knobs often failed to respond to inputs, and the satellite radio cut out so many times that we lost track.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2018 Jeep Grand Cherokee in New Jersey is:

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