2024 Jeep Grand Cherokee

Price Range: $19,723 - $45,998

Jeep Grand Cherokee Reviews

Owner Reviews

3.6
71 reviews
5(51%)
4(7%)
3(14%)
2(11%)
1(17%)
See all 71 reviews of the Jeep Grand Cherokee
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Most Helpful Owner Reviews

I gave it a shot and what a disappointment.
James DC, 01/10/2025
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
This review should be taken as a notice for anyone that decides to purchase a product from FAC/Stellantis My issues are regarding my Jeep Grand Cherokee Summit Reserve, brand-new, over a year. 1st Problem – March 28 (in the shop for 8 days) – TOW EVENT. The vehicle stopped IN AN ACTIVE INTERSECTION! Complaint: 4x4 and check engine light on – burnt smell in the cab, throttle … sluggish. Repair: Vacuum line / ECM 2nd Problem – April 14 (in the shop for 32 days) – TOW EVENT Complaint: Vehicle lost all power while driving, throttle, brake control, all systems shut off. – Vehicle had to be towed to dealership. Repair: Jeep needed a whole new catalytic converter 3rd Problem – May 22 (in the shop for 25 days) – TOW EVENT Complaint: Jeeps front suspension unable to raise, rear suspension raised, and unable to lower. Air suspension light on. Repair: Air suspension shocks Other “small” issues that came up over the summer. • Air suspension at time raises to Off-Road height 1 without being engaged. • Loud crackling sound in front end when braking, no issues with break response. • Rear seat belt does not buckle. • Infotainment system requires reset, systems shuts-off sporadically. • In dash display when it map guidance mode is on, at times goes blank during navigation • Leak at passenger side window/door 68 days until last major incident 4th Problem: Oct 6 – TOW EVENT – Again, the vehicle stopping in an active intersection. Complaint: Vehicle on road travelling and lost all power, throttle, brake control, all systems shut off. Unable to engage hazards, unit started smoking – tow truck driver unable to engage neutral without manually forcing the vehicle. Repair: Service Manager advised, they could not start the vehicle, needed a new starter, alternator, batteries and an ENTIRE NEW TRANSMISSION! During this whole ordeal, I’ve had trips disrupted, and multiple loaner vehicles. This brand new Jeep was in the shop for more than 120 days, over 8 months. Since the last repair, the dealer as well as Stellantis has gone silent because everything was a warrantable repair and where I live there are no lemons laws. I’ve since gotten rid of the vehicle, taking a loss, but if you have no confidence in the vehicle you’re driving, get rid of it.
Do not be fooled! Build quality is TRASH
mogodude22, 10/18/2024
2024 Jeep Grand Cherokee Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A)
I had been shopping around for a new vehicle and was so impressed by how gorgeous the 2024 GC Summit Reserve was especially in the Rocky Mountain Grey over Tupelo interior. I ended up finding one brand new $15,000 under MSRP about 10 hours away so I excitedly drove out to get it. Not even 5 months later and only 6,000 miles on the vehicle, I noticed small drops of water leaking through … the sunroof. Then water came out of the microphone vent over the passenger seat and the car has a distinct musty smell to it. Jeep corporate has been zero help and I have decided to bite the bullet and kiss off $10,000 in losses to just get rid of this heap of junk. There is a serious design flaw in that they did not use any trim pieces around where the headliner connects to the ceiling so in this case, water indeed got behind the headliner and I have no idea how long this has been going on for. Once again, this car is brand new, 5 months old and has a sticker price of $71,000. Truly the worst choice I could have made and please learn from my mistake and buy ANYTHING else. Jeep has accomplished the impossible and made a Range Rover appear to be reliable. The dealer network is absolute garbage, with no fixes and no loaner cars. The service manager had the audacity to tell me I would need to rent a car from Enterprise at $55 a day but they also are not sure of a solution to this issue AND they are not sure how much damage has been done. The warranty is absolutely useless and while the interior is gorgeous, I promise a musty odor and damp sensation will make it less appealing. I truly hope others can learn from my mistakes and I understand now why the vehicles are leaving the lot with such huge incentives - the market is the best gauge for this. I would never buy another Stellantis product again, in fact, I would not even recommend one to my worse enemy. As if the interior leak was not bad enough, when I brought it home from the dealership, I noticed the car looked a little off in ride height. I grabbed my level and sure enough - the air suspension is malfunctioning as the vehicle is dipping to the passenger side about 3 degrees. Once again, this car is 5 months old and has less than 6,000 miles. With this insanely poor build quality, I would be shocked if it even makes it to it's first oil change! Please save yourself the $10,000 mistake that I made, you would be better off just standing in your front yard lighting hundred dollar bills on fire instead of wasting time and money on this steaming heap of [non-permissible content eremoved]. No wonder Stellantis is laying off workers and slashing their prices, they truly are not even a tenth of the company Jeep used to be and I would never recommend a single product. Save yourself! Don't be ignorant like I was - I thought oh this is just a few people with some bad luck. WRONG - these things are a pile, I have truly never had a less reliable car in my life. Their issues absolutely need to be investigated for a class action lawsuit but until then, please steer clear. Just about any other vehicle is far better and will offer you the absolute least in terms of being able to survive rain or the car wash.
Only 300 miles, broke down
victor ortiz-velez, 04/30/2023
2023 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
This was my 3 Jeep Grand Cherokee so I trusted it was going to be good or better, wrong. It is back at the dealership. While driving it turned itself off and gave me two different error messages. The dealership Miami Lakes Automall don’t answer the phone or return my messages As part of my lemon law lawsuit on May 3 2024 I finally was able to surrender the vehicle back to Jeep, almost a … year later
41 years building Jeeps, quality still suffers
Jeff, 06/08/2023
2023 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
I purchased a 2023 Jeep Grand Cherokee Overland with 9 miles for 62K ridiculous. I now have 5K miles. However, it's not been without its weird issues or noises. I love how it looks, comfortable and nice features. That's where it ends. To start for 62K, you should have more standard features, you have to buy so many packages to get everything you want, like a 3D camera that should be … standard at this price. Didn't think of it when I bought it assuming it had it, it does not without the extra tech package. Within the first week, my speaker on the drivers side, sounded like it was distorted, dealer said it was a defective speaker in the door, so they replaced that. Nope still coming from dash and now a twitter speaker ordered and I was told it's a service bulletin and another dealer said sure enough that one is defective too. I'm getting odd noises everywhere, when the car downshifts and breaking sometimes you can hear what sounds like a guitar string under the drivers side snapping and when electronics turn on all kinds of weird clicks happen especially backing out of the driveway you can hear an almost sloshing sound from the back under the truck. The fit and finish is also not very good, if you follow the body lines they are not perfect and this very true with the rocker molding on the drivers side. So much so that the technician at Jeep couldn't believe it and ordered a new one to be sent to the body shop to be painted, they said they'd call me when it was ready to install. That was a month ago. The transmission has shifted funny too on occasion. I don't have any more faith in Jeep, I tried, I just traded my 2014 Jeep Grand Cherokee that has the typical issues of that year including a dashboard wrinkle that Jeep denied they'd pay to replace as well as 3 timing chain cover oil leaks at $1500 each time to repair. I'm done. After this Jeep, moving on to companies that care about quality build and quality control and taking care of their customers. I'm a 5 time Jeep owner, but this is it. A new 62K Jeep brand new should not be giving me noices and other issues or concerns so fast.
We have a limited number of reviews for the 2024 Jeep Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.

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Safety

Our experts like the Grand Cherokee models:

Selec-Terrain
Helps manage the vehicle's traction on the road. You can select between several modes depending on weather conditions or terrain type.
Quadra-Lift
Increases ground clearance and helps smooth out bumpy roads using an air suspension system and adaptive dampers.
Active Driving Assist
An advanced suite of driving aids that combine to allow hands-free driving in certain scenarios.
Research other Grand Cherokee years

FAQ

Is the Jeep Grand Cherokee a good car?

The Edmunds experts tested the 2024 Grand Cherokee both on the road and at the track, giving it a 7.9 out of 10. Edmunds’ consumer reviews show that the 2024 Grand Cherokee gets an average rating of 4 stars out of 5 (based on 71 reviews) What about cargo capacity? When you're thinking about carrying stuff in your new car, keep in mind that the Grand Cherokee has 37.7 cubic feet of trunk space. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Jeep Grand Cherokee. Learn more

Is the Jeep Grand Cherokee reliable?

To determine whether the Jeep Grand Cherokee is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the Grand Cherokee. Look for specific complaints that keep popping up in the reviews, and be sure to compare the Grand Cherokee's 4-star average consumer rating to that of competing vehicles. Learn more

Is the 2024 Jeep Grand Cherokee a good car?

There's a lot to consider if you're wondering whether the 2024 Jeep Grand Cherokee is a good car. Edmunds' expert testing team reviewed the 2024 Grand Cherokee and gave it a 7.9 out of 10. Our consumer reviews show that the 2024 Grand Cherokee gets an average rating of 4 stars out of 5 (based on 71 reviews). Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2024 Grand Cherokee is a good car for you. Learn more

How much should I pay for a 2024 Jeep Grand Cherokee?

The least-expensive 2024 Jeep Grand Cherokee is the 2024 Jeep Grand Cherokee Laredo A 4dr SUV (3.6L 6cyl 8A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $36,495.

Other versions include:

  • Laredo A 4dr SUV (3.6L 6cyl 8A) which starts at $36,495
  • Laredo 4dr SUV (3.6L 6cyl 8A) which starts at $39,535
  • Laredo X 4dr SUV (3.6L 6cyl 8A) which starts at $40,285
  • Laredo 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $41,535
  • Laredo X 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $42,285
  • Altitude 4dr SUV (3.6L 6cyl 8A) which starts at $44,140
  • Altitude X 4dr SUV (3.6L 6cyl 8A) which starts at $44,640
  • Altitude 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $46,140
  • Altitude X 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $46,640
  • Limited 4dr SUV (3.6L 6cyl 8A) which starts at $48,230
  • Limited 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $50,230
  • Overland 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $60,195
  • Summit 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $64,460
  • Summit Reserve 4dr SUV 4WD (3.6L 6cyl 8A) which starts at $68,940
Learn more

What are the different models of Jeep Grand Cherokee?

If you're interested in the Jeep Grand Cherokee, the next question is, which Grand Cherokee model is right for you? Grand Cherokee variants include Laredo A 4dr SUV (3.6L 6cyl 8A), Laredo 4dr SUV (3.6L 6cyl 8A), Laredo X 4dr SUV (3.6L 6cyl 8A), and Laredo 4dr SUV 4WD (3.6L 6cyl 8A). For a full list of Grand Cherokee models, check out Edmunds’ Features & Specs page. Learn more
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