2017 Chevy Silverado 2500HD Review

Name: 2017 Chevrolet Silverado 2500HD Review
Brand: Chevrolet
Price: 35563 USD

Chevrolet Silverado 2500HD High Country Crew Cab Pickup Exterior

Chevrolet Silverado 2500HD LTZ Crew Cab Pickup Exterior Shown

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Chevrolet Silverado 2500HD types

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Edmunds' Expert Review

byCameron Rogers^{Manager, News
Cameron Rogers has worked in the automotive industry since 2013. He has tested and reviewed hundreds of vehicles over the course of his career. Today, he leads the news team in developing cutting-edge news articles, opinion pieces and sneak peeks at upcoming vehicles. Favorite cars that he's driven during his tenure at Edmunds include the 991-era Porsche 911 Turbo S, Rolls-Royce Ghost and several generations of Honda Odyssey (really).}

Pros

Immense hauling and towing capabilities
Ride quality is surprisingly refined and quiet
Powerful diesel engine option
Solid build quality

Cons

Telescoping steering column has limited availability
Standard mirrors are on the small side
Wide roof pillars compromise outward visibility

What’s new

The optional diesel-powered V8 engine has been redesigned and offers more power than before (445 horsepower and 910 pound-feet of torque versus 2016's 397 hp and 765 lb-ft). There's also a new air intake and hood design associated with the diesel engine. Finally, Chevy has given the 2500HD a new digital steering assist feature (standard on many double- and crew-cab models) that it says makes it easier to maneuver around parking lots and improves stability at high speeds.

Vehicle overview

A new diesel engine and its air intake system lead the changes to the immensely capable 2017 Chevrolet Silverado 2500HD. Its towing abilities far surpass those of its Silverado 1500 sibling, yet the 2500HD is easy to drive on an everyday basis, with a reasonably comfortable ride and quiet cabin.

Cost to Drive^{Cost to drive estimates for the 2017 Chevrolet Silverado 2500HD Work Truck 2dr Regular Cab LB (6.0L 8cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Ohio.}

Monthly estimates based on costs in Ohio

Not EPA tested

$250/mo

Avg. Large Truck

Calculate my fuel costs

There's no doubt that when it comes to hauling and towing equipment and trailers, nothing beats a pickup in terms of overall versatility. But what happens when your needs exceed the capabilities of a standard full-size truck? There's only one thing to do: Step up to a heavy-duty workhorse such as the Silverado 2500HD.

Like its baby brother, the standard Silverado 1500, the Silverado 2500HD comes in a variety of cab and bed styles and offers a choice of engines. But there's no budget-friendly V6; only a V8 can give the 2500HD's strengthened backbone the power necessary to move mountains. There's a gasoline engine for normal heavy lifting, but if traversing mountain roads or pulling seriously heavy loads with a fifth-wheel hitch is in your future, you might want to upgrade to the revised turbodiesel. It boasts 445 horsepower and an Olympian 910 pound-feet of torque that'll shrug off anything you throw at it. Ford and Ram also make robust pickups for extreme towing duties, but we think the 2017 Chevrolet Silverado 2500HD is certainly worth a look.

Edmunds' Expert Rating

3.5 / 5

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the 2017 Chevrolet Silverado 2500HD LTZ Crew Cab Long Bed (turbo 6.6L V8 diesel | 6-speed automatic | 4WD | 8-foot-2-inch bed).

Scorecard

Overall	3.5 / 5
Driving	4.0
Comfort	3.0
Interior	3.5
Utility	3.5
Technology	2.5

Driving

4.0

The updated 6.6-liter diesel V8 gives the Silverado 2500HD big towing numbers and impressive acceleration. Steering and braking are less awe-inspiring but objectively this truck performs well by most standards that matter to truck buyers.

Acceleration

4.5

The 6.6-liter diesel makes massive torque and more than sufficient power, which give it a surge of acceleration off the line. In our testing, it accelerated from zero to 60 mph in just 7.7 seconds. In-town acceleration is more reserved, but there's still plenty of power to get this thing up to freeway speed.

Braking

2.0

There isn't much confidence to be had in these brakes. Under hard braking, the pedal can go all the way to the floor. Braking distances are long, but in traffic they seem to work well enough if you leave some distance. You just don't feel very connected to the action.

Steering

3.0

The steering is well-weighted and provides stability when cruising straight, but it's hard to judge what the tires are doing around turns. The low steering ratio adds stability when towing but results in busy hands when parking or making U-turns.

Handling

3.5

The big surprise is how well this gargantuan vehicle takes turns. There's minimal body roll around corners unless you're going way too fast. In parking lots and tight spaces, it maneuvers well enough considering its size.

Drivability

3.5

If you live in a city, drivability will be low with any 2500 series pickup truck. Otherwise, the diesel's low-end torque and abundant features make for a pretty approachable truck.

Off-road

4.0

Our test vehicle had the off-road Z71 package (which is a great deal for the price) and serious ground clearance. You won't be taking this on any tight trails, but it will conquer your average dirt road.

Comfort

3.0

Despite the harsh ride from a very stiff and bouncy suspension, the Silverado HD is relatively comfortable. Put a big load back there and you'll have a road-trip-ready vehicle. But day-to-day comfort suffers, so you might want a 1500 if you don't need the 2500's extra towing capacity.

Seat comfort

3.5

You'll find big, well-bolstered and comfortable seats no matter which seating position you're in. The seats are wide with sufficient contours to hold you in place, and they provide great road-trip comfort.

Ride comfort

2.5

This truck bounces, shimmies, shakes and jumps over the slightest road imperfections. That's forgivable in the 3500 class, but this 2500 should be a bit better. Load it up with a heavy payload or a big trailer, though, and the ride quality is significantly better.

Noise & vibration

3.0

While road noise is subdued, there is quite a bit of wind noise from the Silverado's square front end and big mirrors. The diesel engine rumbles a bit, but it isn't particularly grating or abrasive while cruising on the highway.

Climate control

4.0

Big knobs and easy-to-read layouts are a plus. The air-conditioning blows cold. The split-operation for the heated seats is a neat feature — you can heat your sore back without cooking your butt as well. The vents are vertically mounted, which isn't ideal, but they're easy to direct.

Interior

3.5

While it might not be the most luxurious vehicle in the class, this Silverado HD has a totally livable interior. The overall design is dated, but materials quality is sufficient.

Ease of use

4.0

The 2500HD's controls are easy to use with large, legible buttons and quick touchscreen response times.

Getting in/getting out

3.5

A grab handle and side steps make it easier to get in and out of the Silverado HD, but there is still some climbing involved. Still, it isn't any harder than usual in the HD truck class.

Driving position

4.0

Adjustable pedals, a tilt-and-telescopic steering wheel and a generally good view over the hood combine for an excellent driving position. You've got a commanding view of the road regardless of how you position the seat.

Roominess

4.0

Call all your NBA-player friends and have them stretch out. You can be tall, wide or both and still fit with no problem in this truck. It's big on the outside; therefore, there's lots of space for five people on the inside.

Visibility

2.5

All of the Silverado's roof pillars are wide and thick and obstruct your view. The big towing mirrors and the rearview camera help the situation, but knowing where the corners of the truck are is tough.

Quality

3.0

Body panels and interior pieces are well put together. We didn't notice any rattling, shaking or malfunctioning during our test. Interior materials aren't the nicest in the class, but they certainly suffice for such a utility-focused vehicle.

Utility

3.5

The 2500HD can tow and haul massive loads, and it has abundant interior storage. However, offerings from Ford and Ram outclass it in a couple key categories.

Small-item storage

5.0

Massive pockets everywhere. A giant center console, a split-open glovebox, multiple cup holders in each door, both front and back. If you're looking for more small-item storage, the only place you'll find it is in the Ram equivalent which has small, in-floor cooler boxes in the rear seat.

Cargo space

4.0

Mirroring its rivals, the Silverado 2500HD is available with a standard bed (6 feet 6 inches) and a long bed (8 feet 1 inch). Our test truck had the long bed, which allows for a massive amount of cargo space. The rear seats fold up for big interior storage as well.

Child safety seat accommodation

4.0

The 2500 can fit three car seats in the back without much fuss. There are two sets of easily accessible lower latch anchors and three shelf anchors that are a bit harder to reach. But this truck's sheer altitude makes it less than desirable unless lifting kids is your workout program.

Towing

3.5

The 6.6-liter turbodiesel has massive torque and power, but the Silverado's towing capacities are a bit lower than key rivals. The max trailer weight behind the Chevy 2500HD is 14,500 pounds; it can tow 18,100 pounds with a fifth-wheel trailer.

Hauling

3.5

All full-size truck beds are similar sized. This one can be accessed by corner bed-steps built into the rear bumper corners. Payload maxes out at 3,204 pounds — lower than the class leaders, but only by a few hundred pounds.

Technology

2.5

Using Chevy's MyLink interface is pretty simple upfront for the most part, but we had several usability issues with our test vehicle. Finicky voice controls and subpar device integration made for a frustrating user experience.

Audio & navigation

3.0

Menu logic on the Chevy MyLink system is easy to understand, but not the most elegant in the class. Touchscreen responses are slower than class leaders. We like the look of the optional 8-inch touchscreen, but it doesn't stand out much from rival systems.

Smartphone integration

2.5

Our experience with smartphone devices was poor, with many dropped connections over the course of the test. When it worked, we generally like the interface, but even then it takes quite a bit of time to load music. Best to use Apple CarPlay and Android Auto.

Voice control

2.5

Multiple attempts to use the Silverado's built-in voice controls fell short, with a success rate of about 50 percent. It was easier to use the physical knobs and touchscreen controls. That said, Siri and Google Voice can be accessed if you've paired your smartphone by holding the talk button longer.

2017 Chevrolet Silverado 2500HD models

As its name suggests, the 2017 Chevrolet Silverado 2500HD is a heavy-duty pickup truck that has increased payload and towing capabilities compared to the Silverado 1500. It's available in four trims: Work Truck (WT), LT, LTZ and High Country. Unsurprisingly, the WT is aimed squarely at those looking to keep the 2500HD a workhorse at the job site. The LT is the minimum if you want your family to be comfortable, while the LTZ adds luxuries such as leather seating and dual-zone climate control. The High Country adds an upscale flair with ventilated front seats and navigation.

The Chevrolet Silverado 2500HD is offered in regular-cab, double-cab and crew-cab body styles with a choice of rear- or four-wheel drive. The regular cab is available only with a long bed (8.2 feet), while the double-cab and crew-cab models offer either a standard bed (6.5 feet) or a long bed. If you're looking for a truck with a dual rear axle ("dually"), you'll want to check out the beefed-up Silverado 3500HD.

All models come standard with a 6.0-liter V8 (360 horsepower, 380 pound-feet of torque) matched to a six-speed automatic. The optional turbocharged 6.6-liter diesel V8 (445 hp, 910 lb-ft) is paired to a more robust Allison 1000 six-speed. Buyers can add a bi-fuel option to the 6.0-liter engine, allowing it to run on gasoline or clean-burning compressed natural gas (CNG).

Standard equipment for the regular-cab WT trim includes chrome bumpers, 17-inch steel wheels, an auto-locking rear differential, rubberized floors, vinyl upholstery, a 40/20/40-split front bench seat, a driver information display, power door locks, manual crank windows, air-conditioning, cruise control, a tilt-only steering wheel, a 4.2-inch central display and a four-speaker audio system. The double- and crew-cab WT models get six speakers as standard, as well as power windows.

Optional on the WT is a MyLink 7-inch touchscreen infotainment system with OnStar, 4G LTE Wi-Fi, Bluetooth, voice controls, satellite radio, and Android Auto and Apple CarPlay smartphone app integration. The six-speaker audio system replaces the four-speaker system on regular-cab models.

The LT trim adds those optional infotainment features plus an upgraded 8-inch touchscreen, 17-inch alloy wheels, heated mirrors, a remote-locking EZ-Lift and Lower tailgate, remote locking and unlocking, full power accessories, a rearview camera, cloth upholstery, an upgraded driver information display, HD radio and a leather-wrapped steering wheel.

Above the LT, the LTZ trim includes 18-inch chrome alloy wheels, foglights, power-folding mirrors, a power-sliding rear window with defogger, remote engine start, dual-zone automatic climate control, an auto-dimming rearview mirror, leather upholstery, power-adjustable and heated front seats, driver-seat memory settings, a tilt-and-telescoping steering wheel, a 110-volt household-style power point, and a seven-pin wiring harness with a trailer brake controller.

At the top of the ladder, the High Country comes with 20-inch wheels, side-assist steps, cargo box tie-downs, a spray-in bedliner, a navigation system, power-adjustable pedals, a heated steering wheel, wireless phone charging, ventilated front seats, upgraded leather upholstery and a Bose audio system. Also included is the Driver Alert package, which includes some useful driver safety aids.

Some features on the upper trims can be added to the lower trims as options. Other extras, depending on trim, include the 4WD-only Z71 off-road package, tow mirrors, a sunroof, a rear-seat entertainment system, a hard or soft tonneau cover, and gooseneck or fifth-wheel hitch preparation.

Reliability Ratings by RepairPal

3/5Above Average

#9 out of 19 among Fullsize Trucks

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Chevrolet Silverado 2500HD from 2008-2022.}

$820/yr

vs. $752/yr
for Average Fullsize Truck

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.75x/yr

vs. 0.98x/yr
for Average Fullsize Truck

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

21.3%

vs. 19.9%
for Average Fullsize Truck

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Consumer reviews

Read what other owners think about the Used 2017 Chevrolet Silverado 2500HD.

5 (47%)

4 (16%)

3 (19%)

2 (9%)

1 (9%)

3.8

43 reviews

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Most helpful consumer reviews

towing with Chevy 2500

kentsw, 03/23/2015

2015 Chevrolet Silverado 2500HD LT 4dr Crew Cab 4WD SB (6.0L 8cyl 6A)

Here is my experience with towing my 33ft Travel Trailer (9500 lbs) with this truck. It tows easily at whatever speed you set the cruise at, what I never thought thru was where the torque band is on this truck. It will select whatever gear is needed to pull the load, this sometimes results in driving in third gear up hills at 4200 rpm. It rarely would shift up into 6th gear and would not …

Been a great truck so far

Ron, 08/05/2016

2016 Chevrolet Silverado 2500HD Work Truck 4dr Crew Cab SB (6.0L 8cyl 6A)

Even for a work Truck I keep finding great features. Truck runs and rides great. Tows great. (Not going to cry about warranty like somepeople) fwiw only the duramax comes with 100k power train warranty. Truck looks great, runs great. Only negative is it seems to shift a lot. 6-speed over my old 4 speed maybe. Edit: 3 years into it 40k on the odo. Still working like the day I bought it. …

WOW!!!

Mike, 01/27/2016

2015 Chevrolet Silverado 2500HD LTZ 4dr Double Cab SB (6.0L 8cyl 6A)

Trucks have come a long way and this is exceptional!! Bought this 2500HD LTZ and it is simply impressive. The fit and finish is every bit as good as a Cadillac. The Crew Cab has plenty of room and the leather is soft and supple, but provides good support. The wifi and electronics are great with 7 USB Ports. I have hauled a 20' cattle trailer and it has plenty of pulling torque. …

Love the truck

StanB, 06/19/2018

2015 Chevrolet Silverado 2500HD LT 4dr Double Cab 4WD LB (6.0L 8cyl 6A)

Bought new, ordered from the factory through dealership, getting the truck I wanted, not what I would settle for. Purchased the diesel and Allison transmission. Was really surprised how fast the response was from the diesel, you can be up to freeway speeds easily. The towing is unreal. Haul 24' toy hauler with two quads and goes up and down the hills with cruise control set and holds …

We have a limited number of reviews for the 2017 Chevrolet Silverado 2500HD, so we've included reviews for other years of the Silverado 2500HD since its last redesign.

See all 43 reviews of the Chevrolet Silverado 2500HD

Write a vehicle review

2017 Silverado 2500HD Highlights

Type:

Crew Cab

Trim:

Work Truck

Base MSRP Excludes Destination Fee	$37,095
Engine Type	Flex-fuel (ffv)
Seating	6 seats
Drivetrain	rear wheel drive
Max Towing Capacity	13,000 lbs.
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the Silverado 2500HD models:

Teen Driver Modes: Allows owners to keep tabs on secondary drivers by reporting driving behavior, as well as activating all available safety features.
Safety Alert Seat: Vibrates to warn the driver when the front/rear parking sensors, lane departure warning or forward collision warning is triggered.
Lane Departure Warning: Alerts the driver if the Silverado 2500HD begins drifting outside its lane.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall4 / 5
Driver4 / 5
Passenger4 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
PassengerNot Rated
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back SeatNot Rated
Rollover
Rollover3 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover20.4%

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