2023 Chevy Silverado 2500HD Review

Name: 2023 Chevrolet Silverado 2500HD Review
Brand: Chevrolet
Rating: 4.1 (35 reviews)

Price Range: $39,998 - $67,988

Chevrolet Silverado 2500HD Custom Crew Cab Pickup Exterior

+528

Read full review See all features & specs

Price & Payment

44 cars

$51,467 avg. price

Min$

Max$

See listings

Appraise My 2023 Chevrolet

Chevrolet Silverado 2500HD model years

Chevrolet Silverado 2500HD for Sale

Chevrolet Silverado 2500HD types

2023 Chevrolet Silverado 2500HD Review

by Jared Gall^{Correspondent
Jared Gall started his career in the auto industry in 2001 with an internship at Car and Driver. He has written and edited many thousands of car reviews, technological deep-dives, industry analyses, and personality profiles. He is a correspondent at Edmunds and still has the 1969 Chevrolet C20 he dragged out of his parents' barn and drove until Car and Driver started giving him cars to evaluate.}

Pros

Stout power and quick acceleration
Roomy cabin with plenty of storage
Trick 15-view camera system makes towing easier

Cons

Dated interior design
High, broad hood inhibits forward visibility
Can't match best-in-class towing and payload ratings

What's new

Heated, power-adjustable towing mirrors debut
Part of the fourth Silverado HD generation introduced for 2020

Overview

For those whose work is too heavy or whose toys are too big or too many for a Silverado 1500, Chevrolet offers the step-up Silverado 2500. Built on a sturdier frame with beefier suspension components and more powerful engines, the 2500 is bigger, stronger and harder-working than its light-duty sibling. To suit any buyer's needs, Chevy offers the Silverado 2500 with three different cabs, two bed lengths, and the choice of two- or four-wheel drive. There are also two engine options, a 6.6-liter gas V-8 with gobs of power and a 6.6-liter diesel V-8 with "careful where you point that thing" power.

Continue reading Edmunds Expert Rating below

2023 Chevrolet Silverado 2500HD for sale near you

3 of 44 listings

LT Diesel Crew Cab
MSRP: $44,998
In-stock online
High Country Diesel Crew Cab
MSRP: $64,000
In-stock online
LT Diesel Crew Cab
MSRP: $45,998
In-stock online

See all 44 listings

Some people still refer to the 2500 and its competitors the Ram 2500 and Ford F-250 as "three-quarter ton" trucks based on their once-upon-a-time payload capacity, but that phrase is as outdated as the carburetors that metered fuel on the trucks way back then. The 2023 Silverado 2500 can manage up to nearly two tons of people and cargo depending on configuration, about a full ton more than the Silverado 1500 is rated for. Load your goods onto a trailer and the 2500 can tow more than 18,500 pounds when properly equipped, which is about 5,000 pounds more than what the 1500 can manage. Ideally, those maximums should be considered occasional-use ratings. Buyers whose regular loads close in on the truck's maximum capability will be happier with the next step up the heavy-duty-truck ladder.

While the Silverado 2500's specs generally align with those of its chief competitors, it lags in one important arena. Compared to the F-250 and the Ram 2500, its interior looks dated. We've also found that the Silverado's prominent hood inhibits forward visibility, which can be an issue when you're parking in tight spaces. Still, trucks like this aren't about comfort. They're about capability. If you need a truck to work, the Chevrolet Silverado will do a lot of it.

Which Silverado 2500HD does Edmunds recommend?

The WT and Custom trim levels are functional tools without many frills, and the LTZ and High Country get expensive fast. The midlevel LT includes a fair list of standard features like a larger touchscreen, satellite radio and onboard Wi-Fi. Plus, it allows buyers to customize their truck with individual options and packages without paying the larger lump sums demanded by the top trim levels.

Compare 2023 Chevrolet Silverado 2500HD trim levels

Helpful trims summary and side-by-side comparison chart

2023 Chevrolet Silverado 2500HD models

With the 2023 Silverado 2500HD, buyers get to mix and match three cabs, two bed lengths, two engines, two- or four-wheel drive, and five trim levels: WT (Work Truck), Custom, LT, LTZ and High Country. (The two-door cab is not available with the shorter bed, though, and not every trim level is available with every combination of cab and bed.) A 6.6-liter gas V8 is standard and makes 401 horsepower and 464 lb-ft of torque. It is paired with a six-speed automatic. The optional diesel also displaces 6.6 liters, but it makes 445 hp and an astounding 910 lb-ft. That one is paired exclusively to a 10-speed automatic.

WT
Standard equipment for this base trim includes:

17-inch wheels
Trailering mirrors
Trailering equipment
Vinyl upholstery
40/20/40-split front bench seat
60/40-split folding rear bench seat (on double and crew cabs)
Manual door locks and windows (on regular cabs)
Power door locks and windows (on double and crew cabs)
Single-zone climate control
7-inch touchscreen infotainment system
Bluetooth connectivity
Apple CarPlay and Android Auto smartphone integration

Custom
Has the WT's equipment plus:

20-inch wheels
Power-adjustable trailering mirrors
Cloth upholstery
Cruise control
Power windows and locks
Remote keyless entry

LT
Equips the Silverado 2500HD with:

17-inch wheels
Trailer brake controller (allows adjustment of a trailer's brakes from the cab)
Low-effort tailgate (EZ Lift)
8-inch touchscreen infotainment system
Chevrolet Connected Services with onboard Wi-Fi
Larger driver information display

LTZ
Gains many appearance, convenience and luxury-oriented features, such as:

18-inch wheels
Enhanced trailering technology
Electronic variable steering assist
Upgraded two-speed transfer case (4WD)
LED headlights
Foglights
Power-folding and auto-dimming trailering mirrors
Keyless entry and ignition
Remote engine start
Dual-zone automatic climate control
Leather upholstery
Power-adjustable front seats
Leather-wrapped steering wheel
Upgraded 8-inch touchscreen infotainment system
Wireless connectivity for Apple CarPlay and Android Auto
Two 120-volt outlets

High Country
This loaded-up Silverado 2500HD has:

20-inch wheels
Standard 4WD with push-button control of 4WD mode
Two-speed transfer case
Body-color bumpers
Chrome side assist steps
Power-sliding rear window
LED cargo bed lighting
Spray-in bedliner
Power tailgate
Upgraded (largest) driver information display
Heated and ventilated front seats
Heated steering wheel
Navigation system
Seven-speaker Bose audio system
Wireless smartphone charger
Bed-view camera
Surround-view camera system (gives you a top-down view of the Silverado 2500HD and its surroundings for tight parking situations)
Front and rear parking sensors (alert you to obstacles that may not be visible in front of or behind the vehicle when parking)
Blind-spot warning with rear cross-traffic warning (alerts you if a vehicle is in your blind spot during a lane change or while reversing)

Many standard features on the upper trim levels are available on the lower trims as stand-alone options or in packages. Other major options, depending on the trim level, include:

Sunroof
Head-up display (displays important information in your sight line onto the windshield)
Automatic emergency braking (warns if a front impact is imminent and applies the brakes if you don't respond in time)
Lane departure warning (alerts you if the vehicle begins to drift out of its lane)
Trailering camera system (can display multiple trailer-based camera views on the touchscreen to aid with towing)
Digital rearview mirror (allows you to see out the back even with a fully loaded cargo area)
Z71 off-road package (upgraded suspension, skid plates, hill descent control)
Gooseneck/fifth-wheel towing hitch package
Power takeoff unit (diverts engine power while idling to a large attachment; only available with diesel engine)
Configurable tailgate (Chevy's Multi-Flex)

The following safety and tech packages are also available:

Safety Confidence package (WT and Custom trims)

Automatic emergency braking
Larger driver information display

Safety package (LT and LTZ trims)

Blind-spot warning with rear cross-traffic warning
Front and rear parking sensors

Safety package II (LTZ and High Country trims)

Automatic emergency braking
Lane departure warning
Automatic high-beam assist

Technology package (LTZ and High Country trims)

Head-up display
Digital rearview mirror
Upgraded (largest) driver information display (LTZ)

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

See pricing history

Reliability Ratings by RepairPal

3/5Above Average

#9 out of 19 among Fullsize Trucks

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Chevrolet Silverado 2500HD from 2008-2022.}

$820/yr

vs. $752/yr
for Average Fullsize Truck

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.75x/yr

vs. 0.98x/yr
for Average Fullsize Truck

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

21.3%

vs. 19.9%
for Average Fullsize Truck

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Chevrolet Silverado 2500HD Reviews

Owner Reviews

4.1

35 reviews

5(60%)

4(17%)

3(5%)

2(7%)

1(11%)

Write a vehicle review See all 35 reviews

Most Helpful Owner Reviews

Carhartt Edition 2500HD Duramax

Chad K., 07/06/2021

2021 Chevrolet Silverado 2500HD LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

I bought this truck as an upgrade from our 2018 Silverado High Country 1500. We purchased an RV last year and while the 2018 towed it just fine, especially with the 6.2 liter, this is just another level. The truck is nicer in almost everyway than the 2018. HUD is really handy when driving and the mirrors are really functional. The lighting is very good at night and with the mirror …

Nicest truck I have had

Andy, 02/18/2022

2022 Chevrolet Silverado 2500HD LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

Got a 2022 in November 2021, it took forever after putting the deposit down on it. I have to sat definitely worth the wait. I traded in my 2019 Ram 1500 on this truck, and while the Ram was nice, it holds no comparison to this truck. The Chevy just feels better made then the Ram did, from the fit of the interior to the heft of the doors. Just a better made truck and honestly the …

Happiness to Total disappointment

Sam Groveland FL., 10/03/2023

2021 Chevrolet Silverado 2500HD LT 4dr Crew Cab 4WD LB (6.6L 8cyl 6A)

When I bought my 2021 Silverado 2500 HD DuraMax I felt it was the best vehicle I had ever purchased. That was until recently when one issue after another has cost me over $3,000.00 dollars in repairs in the last three weeks. First there was and issue with a coolant sensor. That was almost $500.00 as the sensor is molded into the coolant tank. A week later I noticed the AC was only …

Great Ride

Aclapper08, 11/29/2021

2022 Chevrolet Silverado 2500HD LTZ 4dr Crew Cab 4WD SB (6.6L 8cyl 6A)

Picked up this truck last week and drove around the cities then drove the 1000 miles home. Truck looks awesome and I am sure is more then capable of hauling a load. Only downside I see so far is the fuel mileage is pretty horrible for an unloaded diesel truck. Averaged 14 mpg over the 1000 mile drive. I know its a heavy truck, but really hoping the engine just needs to break in …

We have a limited number of reviews for the 2023 Chevrolet Silverado 2500HD, so we've included reviews for other years of the Silverado 2500HD since its last redesign.

See all 35 reviews of the Chevrolet Silverado 2500HD

Write a vehicle review

2023 Silverado 2500HD Highlights

Type:

Crew Cab

Trim:

Work Truck

Base MSRP Excludes Destination Fee	$45,700
Engine Type	Gas
Seating	6 seats
Drivetrain	rear wheel drive
Max Towing Capacity	18,500 lbs.
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the Silverado 2500HD models:

Teen Driver: Allows owners to keep tabs on secondary drivers by reporting driving behavior and limiting certain vehicle features.
Rear Cross-Traffic Warning: Warns you if a vehicle behind you is about to cross your path while you're in reverse.
Lane Departure Warning: Alerts you if the truck begins drifting outside its lane.

People who viewed this also viewed

Chevrolet Silverado 1500
4.2 average Rating out of 9 reviews.
Starting at $37,000

See Chevrolet Silverado 1500 Inventory

Chevrolet Silverado 3500HD
Starting at $46,500

See Chevrolet Silverado 3500HD Inventory

GMC Sierra 1500
2.7 average Rating out of 3 reviews.
Starting at $38,300

See GMC Sierra 1500 Inventory