2017 Ram 2500 Review
Which 2500 does Edmunds recommend?
Given the multiple ways to configure a Ram 2500, it's impossible to recommend any single trim. Need a dependable daily truck that doesn't require much fuss? The Tradesman with a split bench seat and power accessories. Need something comfortable to take clients to job sites or pull the toy hauler in style? The Laramie Longhorn or Limited with the 5th Wheel/Towing Prep pack will do. Zombie apocalypse bug-out tank? The Power Wagon will scale mountains. A daily driver that can do weekend dirty work? The SLT Crew Cab with a short bed. Whatever your needs, there's likely a Ram 2500 to suit it.
Edmunds' Expert Review
- Diesel engine and automatic transmission yield monumental torque
- Cabin offers excellent cabin fit and finish
- Ride is comfortable and quiet, especially for a large truck
- Power Wagon trim is highly capable off-road
- Diesel engine delivers lower power with manual transmission
- Manual shift control is in clumsy spot on gear column shifter
- Power Wagon is not available with the diesel engine
|Overall||4.5 / 5|
The 6.7-liter Cummins diesel's strong suit is torque, so this powertrain really comes into its own when climbing, towing or hauling. And though this is one massive truck, it's a snap to maneuver thanks to reassuring steering and secure handling.
There's no getting around having a firm ride in a 2500 series truck built to tow and haul this much. But the Ram's cabin is comfy and quiet, and its coil spring suspension really takes the edge off and makes the ride less skittish.
Expect excellent ergonomics and front cabin airiness from the 2017 Ram 2500. The capable Uconnect infotainment system practically explains itself. The crew cab provides excellent rear seat space, more than enough for full-grown adults to settle in for long trips.
The 2017 Ram 2500 is all about towing, hauling and bed capacity. There's nothing dramatic — just either a massive 8-foot long bed or the more convenient 6-foot-4-inch short bed.
Large, logically located virtual buttons, reasonably quick response times and ample functionality for smartphone users make the Ram 2500's touchscreen one of the best in almost any vehicle.
Most helpful consumer reviews
Power Wagon 4dr Crew Cab 4WD SB (6.4L 8cyl 6A)
As most shoppers would be when I bought this truck I was very happy with the way it looked and drove when it was brand new. Soon after buying the truck i began having issue with the Electronic throttle control (Less than 5000 miles). It went to the dealership 3 times over about 3 months and still occasionally says it needs to be serviced. There has been 3 recalls on it to date one of which the parts are not currently available to repair it. The paint chips off of the truck with the slightest sign of something rubbing up against it besides a cotton cloth. The hood and body has rust all over it in various spots from small rocks and even was chipped once by my hand hitting the tailgate. I was asked if I bought the paint protection plan for the vehicle and I asked them if they were kidding me, they clearly were not. Dodge knows they are doing less than a good job on the paint and overall dependability of these trucks. On to the next item, During the winter of 2017, the driver side window decided that it was going to break and no longer roll up or down. It went to the dealership yet again, They fixed the little tiny plastic part that had broken but ever since the window makes a grinding noise when going up or down and they said they can not find the issue. The latest issue that happened today 5/23/2018 is going down the interstate at 65 mph it decided to slam itself into 4 wheel drive and downshifted into 3rd gear. The truck jerked like I had slammed on the brakes and then would not shift past 4th gear regardless of the speed. When I stopped at the next red light the truck did not want to go as it was stuck in fourth gear and in limp mode according to the dealership. I have been a Ram owner for over 13 years and I can say that this experience has completely ruined my high regard for Dodge primarily for their lack of interest in resolving the issue. I have now started the process of making a lemon law claim on this vehicle as it has been into the dealership for repair almost 10 times in barely over a year. I will never buy another Ram truck for anything.
Laramie 4dr Mega Cab SB (5.7L 8cyl 6A)
Headlights give poor lateral vision. Difficult on turns at night. Otherwise well designed vehicle. Sound system could be somewhat better. Off road package goes everywhere.
Longhorn 4dr Mega Cab SB (5.7L 8cyl 6A)
My favorite feature of driving was the seamless shifting of the 6 speed automatic! The back seat is the greatest my kids and friends call it the Truck-O-Zine!
Big Horn 4dr Mega Cab 4WD SB (5.7L 8cyl 6A)
I have the 2017 Ram 2500 4x4 Hemi 6.4 Mega with 38k miles. The Hydralic Control Unit for ABS just went out and the dealer won't cover it because its over warranty. Called Corporate and they also denied it. This is a safety issue more then a maintenance issue and Chrysler needs to address this issue. According to research its a common problem. There needs to be a recall on this part. Dealer is charging $900 to fix.
Features & Specs
Our experts like the 2500 models:
- ParkSense Front/Rear Park Assist System
- Alerts the driver to unseen objects front or rear. Crucial in a big truck such as this with limited forward and rearward visibility.
- ParkView Rear Back Up Camera
- Equally important as sensors when reversing a large truck. But the image should show from central display, not from tiny side mirror inset.
- Cargo Camera
- Helps ensure safety of driver, passers-by and trailered load by displaying image of truck bed, including any 5th-wheel tow hitch assembly.