2020 Lexus RX 350 Tech Improvements Overhyped

Name: 2020 Lexus RX 350
Brand: Lexus
Rating: 4.3 (62 reviews)

Price Range: $24,998 - $44,990

2020 Lexus RX 350 F SPORT 4dr SUV Exterior Shown

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Average price: $36,209

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Appraise My 2020 Lexus RX 350

Lexus RX 350 model years

Lexus RX 350 for Sale

Pros

Attractive cabin with top-quality materials and construction
Ride quality makes almost any road feel smooth
Advanced safety features come standard
Wide cargo bay makes it easy to load luggage and groceries

Cons

Touchpad controller is distracting to use
Real-world fuel economy lags behind estimates

What's new

Revised front and rear styling
Slightly sportier handling
New touchscreen with Apple CarPlay and Android Auto
More standard safety features
Part of the fourth RX generation introduced for 2016

Tech upgrades help, but driving falls flat

Written by automotive expert Cameron Rogers

11/26/2019

The 2020 Lexus RX 350 is a solid entry in the midsize SUV class, offering a roomy and comfortable cabin and typically excellent build quality. But we have been let down by this generation's anonymous driving experience and poorly thought-out infotainment system controller. Lexus hopes the improvements it made to this year's RX will rectify these shortcomings.

For sale near Ashburn, VA

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2020 Lexus RX 350
Base 4dr SUV
$36,998
fair price
$225 below market
- 42,284 miles
- No accidents, 2 owners, personal use only
- 5 Seats, 19 City / 26 Hwy MPG
- CarMax Dulles (3 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Navigation
- Sunroof/Moonroof
Close
Located in Sterling, VA
Wanna drive? CarMax puts you in the driver's seat-and that includes transparency. Certain cars may have unrepaired safety recalls, so check nhtsa.gov/...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: Yes
Features and Specs:
22 Combined MPG (19 City/26 Highway)
Listing Information:
VIN: 2T2HZMDA8LC225372
Stock: 28661649
Certified Pre-Owned: No
Price Drop
2020 Lexus RX 350
Base 4dr SUV
$36,898
fair price
$305 below market
- 47,860 miles
- No accidents, 1 owner, personal use only
- 5 Seats, 19 City / 26 Hwy MPG
- Safford Subaru Manassas (19 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Navigation
- Sunroof/Moonroof
Close
Located in Manassas, VA
Odometer is 8472 miles below market average! 19/26 City/Highway MPGCARFAX One-Owner.2020 Lexus RX Matador Red Mica 350 AWD 8-Speed Automatic 3.5L ...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
22 Combined MPG (19 City/26 Highway)
Listing Information:
VIN: 2T2HZMDA6LC227203
Stock: OS227203
Certified Pre-Owned: No
Listed since: 03-25-2026

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Lexus says it retuned the suspension and stiffened the body structure to give the RX a slightly sportier feel when driven around turns while still keeping ride comfort paramount. The F Sport's sport suspension — which previously resulted in a far harsher ride in exchange for minimal performance gains — has been modified as well.

Inside the cabin, Lexus has swapped out the mouse-like controller for a new trackpad. It's better but can still be overly distracting to use while driving. The display screen is also new. It's now a touchscreen, meaning you can avoid using the trackpad by touching the various menus and buttons. Lexus also repositioned the screen to be nearly 6 inches closer to the driver, so reaching the screen doesn't require a stretch. Finally, Apple CarPlay and Android Auto are also on board this year as standard equipment. These changes go a long way toward improving the RX 350's tech cred.

The 2020 Lexus RX 350 is more competitive than ever, with drastic quality-of-life improvements that make it a more appealing buy than last year's model. Previously an also-ran in the midsize luxury crossover segment, the RX has graduated to become a respectable offering in the class.

2020 Lexus RX 350 trim level differences

The 2020 Lexus RX 350 is available in base and F Sport versions. They both come with a 3.5-liter V6 engine (295 horsepower, 267 lb-ft of torque) paired to an eight-speed automatic transmission. Front-wheel drive is standard, and all-wheel drive is optional. Compare the 2020 Lexus RX 350 trim levels in-depth.

Which RX 350 trim does Edmunds recommend?

Though we prefer the F Sport's more aggressive yet still comfortable sport seats, the base Lexus RX 350 is more well-rounded and appeals to a broader set of buyers. The Navigation package is worth getting because it adds the sharp-looking 12.3-inch display, an upgraded audio system, and onboard navigation for when your adventures take you to locales with spotty cellular service.

Cost to Drive

Monthly estimates based on costs in Virginia

$217/mo

$241/mo

Avg. Midsize SUV

Calculate my fuel costs

See Edmunds pricing data

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Reliability

The 2020 Lexus RX 350 has a 4 years / 50,000 miles basic warranty and 2 recalls. RepairPal gives it a reliability rating of 4.5 out of 5, ranks it #3 out of 29 among Luxury Midsize SUVs. Below you’ll find our owner reviews.

Reliability Rating by RepairPal

4.5 out of 5 stars4.5/5Excellent

#3 out of 29 among Luxury Midsize SUVs

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

$408/yr

vs. $602/yr
for Average Luxury Midsize SUV

Frequency

0.84x/yr

vs. 1.09x/yr
for Average Luxury Midsize SUV

Severity

6.5%

vs. 9.4%
for Average Luxury Midsize SUV

Recalls

2 recalls found

Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.

If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).

Recall Number:: 23V865000
Manufacturer Recall Number:: 23TA15, 23
Number of vehicles affected:: 999901
Defect Description:: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Defect Consequence:: An air bag that does not deploy during a crash increases the risk of injury.
Corrective Action:: Dealers will inspect and replace the sensor as necessary, free of charge. Owner letters were mailed October 31, 2024. This is a phased recall. The next phase is anticipated in June 2025. Multiple phases are planned through 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Recall Number:: 20V682000
Manufacturer Recall Number:: 20TA02, 20
Number of vehicles affected:: 1525742
Defect Description:: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Defect Consequence:: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Corrective Action:: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Warranty

4 years / 50,000 miles Basic Warranty

Basic Warranty: 4 years / 50,000 miles
Drivetrain Warranty: 6 years / 70,000 miles
Rust Warranty: 6 years / unlimited miles
Roadside assistance Warranty: 4 years / unlimited miles
Free maintenance Warranty: 1 years / 10,000 miles

Lexus RX 350 Reviews

Owner Reviews

4.3

62 reviews

5(65%)

4(11%)

3(11%)

2(11%)

1(2%)

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Most Helpful Owner Reviews

2020 Lexus RX video: Mild refresh essentials

2020 Lexus RX First Look

Halfway through its current life cycle, the Lexus RX is getting a mild refresh in the form of some styling, tech and equipment updates. The 2020 Lexus RX acquires new headlights, a new front and rear fascia, and the addition of Apple CarPlay and Android Auto as standard equipment. The standard RX 350 model all the way up to the Lexus RX 450h hybrid and its three-row…

2020 RX 350 Features & Specs

Trim:

Base

MSRP (New) Excludes Destination Fee	$44,150
Engine Type	Gas
Combined MPG	23 MPG
Cost to Drive	$217/month
Seating	5 seats
Cargo Capacity All Seats In Place	18.4 cu.ft.
Drivetrain	front wheel drive
Warranty	4 years / 50,000 miles

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Safety

Our experts like the RX 350 models:

Lexus Safety System+ 2.0: Bundle includes adaptive cruise control, forward collision mitigation with automatic braking, and lane keeping assist.
Lexus Enform Safety Connect: This system can automatically alert emergency services in the event of a crash or distress. Also includes a stolen-vehicle locator.
Panoramic View Monitor: The panoramic rearview camera maximizes the 12.3-inch widescreen display and gives a broad look at what's behind you before you back up.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall4 / 5
Driver4 / 5
Passenger4 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover17.9%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Good
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

2020 Lexus RX 350 Tech Improvements Overhyped

Price & Payment

Pros

Cons

What's new

Tech upgrades help, but driving falls flat

For sale near Ashburn, VA

AutoCheck Vehicle History Summary

AutoCheck Vehicle History Summary

2020 Lexus RX 350 trim level differences

Which RX 350 trim does Edmunds recommend?

Cost to Drive

Reliability

Reliability Rating by RepairPal

Recalls

Warranty

Lexus RX 350 Reviews

Owner Reviews

Most Helpful Owner Reviews

2020 Lexus RX video: Mild refresh essentials

2020 RX 350 Features & Specs

Safety