2021 Ram ProMaster City Review

Name: 2021 Ram ProMaster City Review
Brand: Ram

Price Range: $15,995 - $27,998

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Ram ProMaster City model years

2015

Ram ProMaster City for Sale

2021 Ram ProMaster City Review

byDan Frio^{Correspondent
Dan spent many years covering the go-fast, look-good, get-loud corners of the automotive universe. First, he served as editor of enthusiast magazines AutoSound and Honda Tuning, then as executive editor at SEMA News, the publishing arm of the trade group that produces the annual SEMA Show (yes, that show). As a contributor to Edmunds, he now likes to keep the volume low and the speed limit legal, providing expert car-shopping advice to drivers looking for the perfect match.}

Pros

Higher payload rating than most rivals
Large and versatile cargo area
Engine provides respectable power and efficiency

Cons

Substantial body roll around corners
The transmission's shifting can be a bit clunky at times

What's new

Foglights are now an available option
Alloy wheels are offered on the base Tradesman cargo van
Part of the first ProMaster City generation introduced in 2015

Overview

For decades, a full-size van was the one-size solution for commercial cargo or passenger hauling regardless of how much stuff, or how many people, you needed to carry. But the advent of robust front-wheel-drive platforms able to carry moderate payloads has given rise to compact work/passenger vans like the 2021 Ram ProMaster City.

Cost to Drive^{Cost to drive estimates for the 2021 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $2.93 per gallon for regular unleaded in Virginia.}

Monthly estimates based on costs in Virginia

$152/mo

$191/mo

Avg. Midsize Minivan

Calculate my fuel costs

Based on a Fiat small-van platform designed for threading tight European streets, the ProMaster City is an affordable, fuel-efficient workhorse built for light-duty work. It's available as a two-passenger cargo van or a passenger van with seating for five. Both offer a roomy cabin with impressive cargo space and payload capacity. Although it's not available with a tall roof and you can't stand upright in it like you can in the full-size ProMaster (reviewed separately), the junior ProMaster still packs a solid utility punch.

The ProMaster City's price hovers around the middle of the class, and that class includes competitors from Ford, Nissan and Mercedes-Benz, which helps explain some of the Ram's deficiencies. The cabin is noisy, the van can feel wobbly around corners, and it lacks some of today's more basic driver aids such as blind-spot warning or automatic emergency braking. It does offer rear parking sensors, but they're optional. Although it's tempting to consider the ProMaster City Wagon as an alternative to a minivan or crossover SUV, we can't recommend it.

Drivers seeking primarily a passenger van should also consider the Ford Transit Connect, which offers better amenities but lower payload limits, or the nicer Mercedes-Benz Metris. Overall, the ProMaster City is a capable, affordable choice that can handle light cargo and passenger duties with ease.

Which ProMaster City does Edmunds recommend?

Whether you choose the ProMaster City Cargo or Wagon van will depend on whether you intend to carry boxes or people. With either choice, we recommend the SLT trim level. It makes the utility van more livable, with features such as upgraded seats, power-adjustable mirrors and a leather-wrapped steering wheel.

2021 Ram ProMaster City models

The 2021 Ram ProMaster City is offered in two-passenger (Cargo) and five-passenger (Wagon) configurations in both Tradesman and SLT trim levels. The Tradesman covers the essentials, while the SLT offers more standard equipment, upgraded seats and, with the addition of body-colored mirrors and bumpers, a slightly more polished look.

Both vans use a 2.4-liter four-cylinder engine (178 horsepower, 174 lb-ft of torque) paired with a nine-speed automatic transmission. Only front-wheel drive is available.

Standard features for the base-level Tradesman Cargo and Wagon include:

16-inch steel wheels
180-degree-opening rear doors
Tinted side glass

Interior, comfort and convenience features include:

Air conditioning
Cloth upholstery
Driver's seat armrest
Front overhead storage bin
12-volt rear power outlet
Keyless entry
Bluetooth with voice controls
5-inch touchscreen central display
Four-speaker audio system with USB input
60/40-split folding rear seat (Wagon only)

Moving up to the SLT trim level adds:

Power-adjustable heated mirrors
Upgraded window tint
Upgraded cloth upholstery
Height and lumbar adjustments for driver's seat
Leather-wrapped steering wheel
Cruise control

A comprehensive options list allows you to tailor the ProMaster City to specific business or personal needs. Notable packages and stand-alone options include:

Popular Entertainment package (Wagon SLT)

Second-row power windows
Heated front seats
Six-speaker audio system

Lights and Wheels package

16-inch alloy wheels
Foglights

Heated front seats (SLT)
Premium vinyl seat upholstery (SLT)
Navigation system
Tow hitch
Cargo partition (window or solid panel)
Cargo area LED lighting (Cargo)
Rear parking sensors
Telematics tracking and mapping system

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Reliability Ratings by RepairPal

3/5Average

#6 out of 24 among Commercial Vans

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram ProMaster City from 2008-2022.}

$821/yr

vs. $851/yr
for Average Commercial Van

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

1.84x/yr

vs. 1.96x/yr
for Average Commercial Van

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

13.5%

vs. 17.8%
for Average Commercial Van

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

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2021 ProMaster City Highlights

Trim:

Tradesman Cargo

Base MSRP Excludes Destination Fee	$25,065
Engine Type	Gas
Combined MPG	24 MPG
Cost to Drive	$152/month
Seating	2 seats
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

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Safety

Our experts like the ProMaster City models:

Electronic Stability Control: Helps maintain stability and traction in extreme situations.
Trailer Sway Control: Works to correct a swaying trailer and stabilize the vehicle.
Tire Pressure Monitoring: Alerts the driver via a light on the dashboard to a possible flat tire.

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5.0 average Rating out of 2 reviews.
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Mercedes-Benz Metris
5.0 average Rating out of 1 reviews.
Starting at $39,600

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Ford Transit Connect Passenger Wagon
Starting at $34,360

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2021 Ram ProMaster City Review

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2021 Ram ProMaster City Review

Pros

Cons

What's new

Overview

Cost to DriveCost to drive estimates for the 2021 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $2.93 per gallon for regular unleaded in Virginia.

Which ProMaster City does Edmunds recommend?

2021 Ram ProMaster City models

Reliability Ratings by RepairPal

Cost

Frequency

Severity

2021 ProMaster City Highlights

Safety

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Cost to Drive^{Cost to drive estimates for the 2021 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $2.93 per gallon for regular unleaded in Virginia.}