2017 Ram 3500 Review
2017 Ram 3500 Review





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Edmunds' Expert Review

byDan Frio
Reviews Editor
Dan spent many years covering the go-fast, look-good, get-loud corners of the automotive universe. First, he served as editor of enthusiast magazines AutoSound and Honda Tuning, then as executive editor at SEMA News, the publishing arm of the trade group that produces the annual SEMA Show (yes, that show). As a contributor to Edmunds, he now likes to keep the volume low and the speed limit legal, providing expert car-shopping advice to drivers looking for the perfect match.
Pros
- Diesel engine and automatic transmission yield monumental torque
- Cabin offers excellent cabin fit and finish
- Ride is comfortable and quiet, especially for a large truck
Cons
- Diesel engine delivers lower power with manual transmission
- Manual shift control is in clumsy spot on gear column shifter
What’s new
For 2017, the Ram 3500 carries over unchanged.
Vehicle overview
The 2017 Ram 3500 is a top pick for a heavy-duty truck thanks to its refined interior, class-leading ride comfort, and tremendous towing and hauling capabilities. If the baby brother 2500 can't meet your towing or hauling needs, the Ram 3500 is the workhorse that can deliver the additional muscle with equal refinement.
Cost to DriveCost to drive estimates for the 2017 Ram 3500 Tradesman 2dr Regular Cab LB (5.7L 8cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Virginia.
Monthly estimates based on costs in Virginia
Not Available for 3500 Tradesman
3500 Tradesman
vs
$265/mo
Avg. Large Truck
Like the 1500 and 2500, the Ram 3500 is available in several different configurations involving cabin, powertrain and box length choices, but it offers superior towing and hauling abilities.
There are few competitors in this segment, but none have one of the Ram's best features: an optional rear air suspension with automatic load-leveling that makes it easy to haul big cargo with confidence and comfort.
Edmunds' Expert Rating
4.5 / 5The 2017 Ram 3500 is a top pick for a heavy-duty truck thanks to its refined interior, class-leading ride comfort, and tremendous towing and hauling capabilities. If the baby brother 2500 can't meet your towing or hauling needs, the Ram 3500 is the workhorse that can deliver the additional muscle with equal refinement.
Trim tested
Each vehicle typically comes in multiple versions, although trim levels share many aspects. The ratings in this review are based on our full test of the 2014 Ram 3500 SLT Crew Cab (6.7L inline-6 turbodiesel; 4x4; 6-speed automatic; 8.2-ft bed). NOTE: Since this test was conducted, the current Ram 3500 has received minor revisions. Our findings remain broadly applicable to this year's Ram 3500.
Scorecard
Overall | 4.5 / 5 |
Driving | 4.0 |
Comfort | 5.0 |
Interior | 4.5 |
Driving
4.0The Ram 3500 DRW (Dual Rear Wheels, or dually) diesel shines in braking and handling. We were a bit let down by the overboosted steering, and keep in mind you need to order the heavy-duty automatic to get the engine's highest torque rating.
Acceleration
3.0While Ford and GM use V8 diesels, Ram uses an inline-six. We tested the 3500 with the high-output version (385 horsepower and 850 pound-feet at the time; 2017 output is 900 lb-ft). At our test track, the big truck accelerated to 60 mph in 9.1 seconds.
Braking
4.5As with most trucks designed for towing, the brake pedal was spongy with a long travel, hurting confidence in around-town stopping. But it whoa-ed down from 60 mph in 137 feet, with incredibly consistent stops and zero pedal fade.
Steering
2.0Rams usually exhibit sharper steering than this 3500, which lacked feel and had too much power assist. It still went where we pointed it; it just required much wheel turning to get there, due in part to the long wheelbase.
Handling
4.5Our truck's optional dual rear wheels gave the Ram great stability through corners, and the stiff suspension exhibited little body lean. As expected, some midcorner bumps will upset the rear because of the non-independent suspension.
Drivability
4.0The exhaust brake does a nice job slowing the truck on downhills, and that's helpful because using the column-lever manual shifting buttons doesn't always result in a downshift. It sounds cool, too. The transmission will hold one gear up long grades thanks to all that torque.
Off-road
3.5The 4x4 system on the Ram 3500 dually is intended more for fire roads, snow and muddy farm work. A truck like this is way too big to tackle any kind of real rock-climbing activity like you might throw at a Jeep.
Comfort
5.0You can't expect a truck with a 5,600-pound payload capacity, which can seemingly tow a house, to drive like a crossover SUV. But the Ram is perhaps the smoothest-riding pickup in the heavy-duty segment, aided by comfy, supportive front seats. The cabin is supremely quiet as well.
Seat comfort
4.5The front seats are well padded and covered with grippy cloth, and they have some lateral support for cornering. The armrests have thick padding. The rear seats are not quite as plush, and the seatback is a bit upright. The middle seat is comfortable enough for short trips.
Ride comfort
4.5The optional load-leveling rear air suspension is there for towing, not comfort. Although the ride isn't pillowy, it's still smoother than rivals. The rear can get bouncy over certain freeway sections, but it takes a big hit to upset this truck.
Noise & vibration
5.0The diesel engine is impressively quiet at idle, with barely any diesel noise evident at highway speeds. The tires are virtually noiseless, even over coarse pavement, and there's minimal wind noise, even with wide side mirrors.
Interior
4.5The Ram's interior has modern styling with user-friendly controls, including the best-in-segment Uconnect system. The cabin is open and airy and easy to see out of. It doesn't sit too high off the ground, even though it's a 3500. Ram needs to add a damped tailgate and some form of bumper step.
Ease of use
5.0This interior is as good as it gets as far as trucks go. The touchscreen/infotainment system is easy to use, the climate control system has large knobs and buttons, and the audio system has knobs for volume and tuning. The steering wheel buttons will seem small if you're wearing gloves.
Getting in/getting out
5.0It doesn't ride as high as you'd guess for a 3500. Perfectly placed grab handles plus the optional side steps help you get in, as do the large door openings. The rear doors open nearly 90 degrees, and there are grab handles. But it's a bit more of a hop to get into the rear than the front.
Roominess
4.0Lots of headroom for cowboy hats, plus plenty of elbow space on the huge center armrest. Rear headroom isn't super-abundant and could be tight for the tall-of-torso, but everyone else will be fine. Plenty of legroom, plus excellent toe room under the front seat.
Visibility
4.0The relatively narrow roof pillars make for easy outward viewing, plus all the side windows are nice and tall. The optional backup camera in the rearview mirror is tiny, though at least it has parking lines. Rear parking sensors are optional.
Quality
The exterior gaps and paint quality are good. Inside, solid material and design choices give off a premium vibe. The quietness suggests there's no scrimping in unseen places.
Utility
The 2017 Ram 3500 is all about towing, hauling and bed capacity. There's nothing dramatic — just either a massive 8-foot long bed or the more convenient 6-foot-4-inch short bed.
Small-item storage
There are generously sized pockets in all four doors plus handy storage wells hidden under the rear floor mats. The Ram gives you plenty of bins and pockets to supplement the dual gloveboxes.
Cargo space
4.0The door pockets are narrow but long with two bottleholders each. The 3500 has a sliding front bin, a large armrest bin with USB, an auxiliary input, a 12-volt charger and SD card slot. Unlike the competition, the Ram does not have a damped tailgate or any kind of bumper step.
Towing
5.0This is a pretty unstoppable combination that can tow up to 31,210 pounds, with various stops in between (13,910 pounds with the smaller V8 or 16,370 pounds with the 6.4-liter, for example).
Hauling
The Ram 3500 with the diesel and the heavy-duty automatic transmission can haul up to 6,580 pounds (regular cab configuration).
Technology
Large, logically located virtual buttons, reasonably quick response times and ample functionality for smartphone users make the Ram 3500's 8.4-inch touchscreen one of the best examples in almost any vehicle.
Which 3500 does Edmunds recommend?
Given the multiple ways to configure a Ram 3500, it's tricky to recommend any single trim. Need a dependable daily truck that doesn't require much fuss? The Tradesman with a split bench seat and power accessories. Need something comfortable to take clients to job sites or pull the toy hauler in style? The Laramie Longhorn or Limited with the 5th Wheel/Towing Prep pack will do. A daily driver that can do weekend dirty work? The SLT Crew Cab with a short bed. Whatever your needs, there's likely a Ram 3500 to suit it.
2017 Ram 3500 models
Like many heavy-duty pickups, the 2017 Ram 3500 is available in multiple configurations. There are three cab styles, two bed lengths, three engines, two transmissions, and six trim levels: Tradesman, SLT, Big Horn/Lone Star, Laramie, Laramie Longhorn, and Limited. At one end of the spectrum is the Tradesman, a minimal-frills workhorse. At the other, the Limited, which widens the boundaries of big-truck luxury.
Cab styles include a two-door regular cab, a four-door crew cab, and a four-door jumbo crew cab called Mega Cab. The regular cab comes with an 8-foot bed only, while the crew cab has either the long bed or a short bed (6 feet 4 inches). The Mega Cab rides on the same wheelbase as the crew-cab long bed but combines an even bigger cabin with the short bed.
Most 3500s come with a 5.7-liter V8 gasoline engine (383 horsepower, 400 pound-feet of torque) paired with a six-speed automatic transmission. A modified version of this engine runs on compressed natural gas and produces identical power figures to the gasoline version.
The 3500 is available with either rear-wheel drive or part-time four-wheel drive. There are two optional engines: A 6.4-liter V8 (410 hp, 429 lb-ft of torque) paired to a six-speed automatic transmission and a turbocharged 6.7-liter diesel six-cylinder. The latter makes 350 hp and 660 lb-ft when matched to a six-speed manual transmission. When paired with a six-speed automatic, those numbers are 370 hp and 800 lb-ft of torque. There's even a heavy-duty six-speed auto that churns out 385 hp and 900 pound-feet.
Tradesman and SLT trims are available with all three cabs, while the Big Horn/Lone Star, Laramie, Laramie Longhorn and Limited versions can only be ordered with crew and Mega cabs.
The Tradesman is the most basic trim and comes with 17-inch steel wheels, automatic headlights, black grille and bumpers, a locking tailgate, a 40/20/40-split front bench, a tilt-only steering wheel, and a six-speaker stereo with a USB port and an auxiliary audio input. Vinyl upholstery and flooring are standard, but a cloth bench seat is a no-cost option. Power windows and locks (including the locking tailgate) are standard on crew-cab models, as are power heated mirrors. Regular cabs have manual controls and non-heated mirrors by default. Available for the Tradesman and geared toward commercial users is Work Grade heavy-duty vinyl upholstery.
The SLT adds chrome exterior trim, 18-inch steel wheels, an integrated trailer brake controller, power heated mirrors, a power-sliding rear window (manual on regular cabs), keyless entry, an overhead console, cloth upholstery, carpeted floors, full power accessories, Bluetooth phone and audio connectivity, a 5-inch touchscreen interface and satellite radio.
The Big Horn (Lone Star for shoppers in Texas) adds 18-inch alloy wheels, a limited-slip rear differential, chrome grille slats, foglights, remote ignition, a 115-volt power outlet, a 10-way power driver seat (with power lumbar adjustment), premium cloth upholstery and a leather-wrapped steering wheel with audio controls.
The Laramie builds off the Big Horn/Lone Star and adds a standard 6.4-liter V8, two-tone paint, more chrome trim (including the bumpers), projector headlights, LED taillights, front and rear parking sensors, a rearview camera, dual-zone automatic climate control, leather upholstery, driver-seat memory settings, a six-way power front passenger seat (with power lumbar adjustment), heated and ventilated front bucket seats, a heated steering wheel and a 10-speaker surround-sound audio system. The limited-slip differential is dropped as standard equipment but is available as an option.
The Laramie Longhorn adds to the Laramie's substantial features list by including a chrome mesh grille, cream-colored bumpers, running boards, a spray-in bedliner, remote ignition, a full center console, upgraded leather upholstery, wood interior and steering wheel trim, power-adjustable pedals (with memory settings), heated rear seats, a navigation system and HD radio.
The Limited trim adds monotone paint, color-keyed bumpers, 20-inch wheels, additional chrome exterior trim, automatic high-beams, automatic wipers, the RamBox cargo management system (includes bedside storage compartments, an adjustable bed divider and tie-downs), keyless entry and ignition, and special black leather upholstery.
Many upper trim features are available on lower trim levels as options. Other option highlights include a load-leveling suspension, a cargo-view camera, fifth-wheel trailer preparation, off-road tires, a CD player and a sunroof.
Consumer reviews
Read what other owners think about the Used 2017 Ram 3500.
5 star(48%)
4 star(14%)
3 star(10%)
2 star(11%)
1 star(17%)
29 reviews
Trending topics in reviews
Most helpful consumer reviews
4.38 out of 5 stars
Pretty darn nice
pb58, 04/29/2013
2012 Ram 3500 Laramie Longhorn Limited Edition 4dr Crew Cab LB DRW (6.7L 6cyl Turbodiesel 6A)
After being a power-stroke guy for many years I made the switch to ram. Very glad I did. I have the Laramie package and it is pure luxury...truck or not. Uconnect works excellent, I have the 730n. High quality leather, great sound system, quite ride, more power than I will probably ever need...and I pull heavy equipment. Lumbar support is outstanding. M.P.G,s are not horrible for a 1 ton … with this much power, I can get it down to about 14 if I drive hard, normal driving gets me about 18-19. Towing 14000# gets about 10. Call quality on Bluetooth is excellent. Took about 3 minutes to pair my iPhone and download the phone book. Absolutely no buyers remorse...love it. Would do it again!!
5 out of 5 stars
Amazing Performer!!
Ronald Coburn Jr., 08/04/2018
2012 Ram 3500 Laramie Longhorn Limited Edition 4dr Mega Cab 4WD SB DRW (6.7L 6cyl Turbodiesel 6A)
Update: 6 February 2019
Still running strong!! Had the dealer perform a detailed cleaning and waxing and the vehicle looked like new!! Minor rock chips but to be expected with a nearly 7 year old truck.
Mechanical: even in -26 degree weather during the Polar Vortex, the truck started right up and the 4wd got me through some heavy snow!! Bottomline, one emmision issue since my last … posting. The O2 wiring harness popped a code and was replaced, which is not cheap!! Then the O2 Sensor popped a trouble code and was replaced, again, not cheap. Funny part, Ram redesigned the wiring harness and location which makes me suspicious that this was a design issue. For me, this solved the fault codes and I even saw an improvement in my gas mileage!! Then came winter, winter fuel and the drop in mpg!!
Interior: holding up nicely. The only drawback has been the information center screen. Once you see the 2019/2020 center dash infotainment, control screen you have to be envious. But let's face it, that is a minor cosmetic issue and my baby is paid for with zero issues!! What more can you ask for!! Runs great, starts every time, for its size great fuel economy, interior isn't falling apart, no water leaks, brakes hold up better now compared to early models, hauls and pulls anything, and still looks great!! Then you look at the resale value it has held onto and I can't complain!!
Looking forward to upgrading to the new 2020 Ram 3500 Longhorn Larime Megacab again, basically what I have but updated. Just waiting to see some mpg data and a test drive before i pull the trigger!! But again, paid for and runs/looks great, it is going to have to blow my socks off in order for me to give up this truck!!
Prior assessment:
Well constructed, minimal repairs in 6 years, body and finish are rock solid, amazing engine, 4wd gets where you need to go, rides like a Cadillac for a truck, minimal road noise at highway speeds! 17.7 mpg highway, 17 city; great value for your money!! This is my 5th Ram diesel since 1994 and they have only improved with each new revisions!
5 out of 5 stars
2012 Ram 3500 Mega cab
nosboyracing, 05/29/2012
2012 Ram 3500 Laramie 4dr Mega Cab SB DRW (6.7L 6cyl Turbodiesel 6M)
Best truck that I've ever owned.. Drives like a Cadillac on the Highway.. Really Bad gas mileage ( diesel fuel),, but,, I kinda knew that would be the result of a truck weighing 8000 lbs! Comfortable on long trips. I took it to Las Vegas pulling a 7000lb racecar trailer down Route 66 and it got around 9 to 10 Miles per Gallon... Diesel fuel is Cheaper than gasoling for the first time in … 4 years,,, So,, I'm enjoying a little reprieve.. I change the oil and filter every 3000 miles with Mobil Delvac and Genuine Mopar filters... Hopefully it will last a while... Had trouble with my 2009 2500 Blowing black smoke around 80,000 miles,, So I traded it in for this 2012 Duallie.
4.88 out of 5 stars
2012 Ram 3500 Laramie Crew Cab 6 spd Auto
atvdude, 04/04/2012
2012 Ram 3500 Laramie 4dr Crew Cab 4WD LB DRW (6.7L 6cyl Turbodiesel 6M)
Traded off a 2008 Ram 3500 Mega Cab for a 2012 Ram 3500 Crew Cab. Huge improvement over the 2008. Interior quality is much better. Seats are very comfortable and good for long road trips, leather quality is excellent. Audio system sounds great. Very quiet for a diesel and more quiet than the 2008. Feature overload, still have not figured them all out yet.
We have a limited number of reviews for the 2017 Ram 3500, so we've included reviews for other years of the 3500 since its last redesign.
2017 3500 Highlights
Regular Cab
Tradesman
Base MSRP | $33,245 |
---|---|
Engine Type | Gas |
Seating | 3 seats |
Drivetrain | rear wheel drive |
Max Towing Capacity | 31,210 lbs. |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the 3500 models:
- ParkSense Front/Rear Park Assist System
- Alerts the driver to unseen objects front or rear. Crucial in a big truck like this with limited forward and rearward visibility.
- ParkView Rear Backup Camera
- Equally important as sensors when reversing a large truck. But the image should show from central display, not from tiny side mirror inset.
- Cargo Camera
- Helps ensure safety of driver, surrounding passerby and trailered load by displaying image of truck bed, including any 5th-wheel tow hitch assembly.
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