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2023 Ram 3500 Review
Price Range: $49,998 - $67,998
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Ram 3500 model years
Ram 3500 types
- Crew Cab
- Mega Cab
- Regular Cab
- Diesel
2023 Ram 3500 Review
by the Edmunds Experts
What's new
- New available digital instrument panel
- Optional virtual rearview mirror
- Enhanced cameras for backing up and towing
- Part of the fifth Ram 3500 generation introduced for 2019
See Edmunds pricing data
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Reliability Ratings by RepairPal
2.5 out of 5 stars2.5/5Average
#15 out of 19 among Fullsize Trucks
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram 3500 from 2008-2022.$1,284/yr
vs. $752/yr
for Average Fullsize Truck
for Average Fullsize Truck
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).0.95x/yr
vs. 0.98x/yr
for Average Fullsize Truck
for Average Fullsize Truck
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).25.1%
vs. 19.9%
for Average Fullsize Truck
for Average Fullsize Truck
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Ram 3500 Reviews
Owner Reviews
5(38%)
4(6%)
3(3%)
2(12%)
1(41%)
Most Helpful Owner Reviews
Trending topics
Fuel pump problem
1 out of 5 starsdisappointed , 11/17/2020
2020 Ram 3500 Lone Star 4dr Mega Cab 4WD SB (6.4L 8cyl 8A)
We have owned this truck for three months. It has about 2500 miles. The fuel pump came apart, mechanic's words. The truck left use on the side of the road with a load of cows. It is now in the shop awaiting repair. 5hey have to replace the entire fuel system, but cannot obtain all of the parts. Its been in the shop for weeks. Needless to say we are not happy, its a brand new truck!
Unsafe Vehicle from company w/NO customer service
1 out of 5 starsMdewolf, 11/30/2020
2020 Ram 3500 Longhorn 4dr Crew Cab LB (6.4L 8cyl 8A)
This is our 2nd ram, first was a two year battle with numerous issues. Finally hired a lawyer and dodge bought it back. So we upgraded as I still love the truck...Bad mistake, left on the side of the road in the dessert with livestock and my family. Power steering just turned off. 3 days stuck in a hotel with livestock in a trailer, 1 hr after they fixed it, it failed again. Now we are … going on 3 weeks with no communication from FCA, just a run around. No answers and no support..meanwhile we lose money on rentals and canceling things because we have no truck.
5 gen 🍋
1 out of 5 starsI hate chrysler , 01/29/2021
2020 Ram 3500 Big Horn 4dr Crew Cab 4WD LB (6.4L 8cyl 8A)
Ram 3500 6.7 bad turbo, fuel pump and front-end. Chrysler will take their time to repair it 1 to 2 months. All that went bad at 3k mile and I have 4 other friends had the same issues. I hate Chrysler customer service. I hate the whole company. I'm switching all my trucks over to semi. I don't even want trade this one in. I'll have it crushed then use it a paper weight.
WHAT A LET DOWN
1 out of 5 starsManke Trucking, 06/29/2022
2021 Ram 3500 Tradesman 2dr Regular Cab 4WD LB (6.4L 8cyl 8A)
I purchased a new 3500 work truck with the Cummins diesel. 15,700 miles in and an injector goes out. OK not a huge deal its under warrantee. Well of course the part is back ordered and not sure when it will arrive. Around 45 days later they get the part and "fix the truck". I drove 2 blocks and the exact same code and engine light is back on. I had just gotten in the Freeway so I exited … the 1st exit (3/4 mile) and heading back to the dealer. Truck dies in the intersection, starts back up, drive 2 blocks and it dies again, a total of 5 times. Finally pull back into dealer and of course died as i entered the driveway. They proceed to tell me it is nothing they did, but it must be the fuel pump, but before they can work on that the "STAR" engineers need them to change the fuel filters, of course they did not have so I i had to run them down. Not the fuel filters but they needed to run more test according to "STAR" . 20 days later I get the call they think if is the fuel pump and they will change it when it gets off back order. When they received the fuel pump the dealer proceeds to tell me they do not have the tool to change it and they are trying to barrow one from another dealer. I had already opened a claim with the US Customer Service Department and was told i would receive my payments back for the time the truck was down. Bottom line 5 plus month later i get the call my truck is ready. I arrive at the dealer only to receive a bill for $195.00 to change fuel filters claiming that is not under warrantee. WTF! 5 month without my work truck, no loaner, no sorry, just you owe us. Finally ready to "Close My Claim" at their request and the tell me they can only give me 2 payments back. I have owned vehicles from DCJR for over 40 years and they have lost my business, not because of the break down, but their lack of performance from the Corporate offices down to the Dealer. I would guess besides my $3,500.00 in payments I lost 10's of thousands in work. We use this truck with a small trailer to haul small loads in the L.A. area.
We have a limited number of reviews for the 2023 Ram 3500, so we've included reviews for other years of the 3500 since its last redesign.
2023 3500 Highlights
Crew Cab
Tradesman
| Base MSRP Excludes Destination Fee | $51,120 |
|---|---|
| Engine Type | Gas |
| Seating | 6 seats |
rear wheel drive | |
| Max Towing Capacity | 23,130 lbs. |
| Warranty | 3 years / 36,000 miles |
Safety
Our experts like the 3500 models:
- Full-Speed Forward Collision Warning Plus
- Warns you of an imminent front-end collision and can apply the brakes to bring the vehicle to a stop.
- Blind-Spot Warning with Rear Cross-Path Detection
- Warns you if another vehicle is in your blind spot or is approaching from the side as you reverse. Includes automatic trailer detection.
- Lane Departure Warning with Lane Keeping Assistance
- Warns you if the truck is drifting out of its lane and steers the truck back into the intended lane of travel.
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