2020 Ford Explorer Review
Price Range: $16,498 - $36,998
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Average
7.4
out of 10
edmunds TESTED
The 2020 Ford Explorer has uncommonly good balance and poise for a midsize three-row SUV. It's not the roomiest, but its standard infotainment and safety tech offerings are competitive. Two things hold it back: subpar materials quality and high pricing.
Price & Payment
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Average price: $24,624
$
to$
Price
Ford Explorer model years
Ford Explorer types
- SUV
- Hybrid
Pros
- Strong engines for quick acceleration
- Rear-wheel-drive platform improves handling and towing
- Roomy cargo area
Cons
- Too much wind noise at highway speeds
- The price can get frighteningly expensive in a hurry
- Lackluster interior material quality
What's new
- The Ford Explorer is fully redesigned for 2020
- Part of the sixth Explorer generation introduced for 2020
Overview
It would be an understatement to say that the Ford Explorer is an important SUV. Before it debuted as a 1991 model, the family-oriented four-door sport-utility vehicle segment hardly existed at all. The Explorer formula turned out to be a huge success, and soon after everyone got into the game. We all know what happened after that.
For sale near Ashburn, VA
179 listings
- $17,811great price$3,805 below market
- 74,069 miles
- 6 Seats, 20 City / 27 Hwy MPG
- 9 mi away
- AWD/4WD
- Back-up camera
- Bluetooth
- Keyless Entry/Start
- Third-row seating
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Located in Chantilly, VA
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- Features and Specs:
- 23 Combined MPG (20 City/27 Highway)
- Listing Information:
- VIN:
- 1FMSK8DH3LGC02369
- Stock:
- P2369
- Certified Pre-Owned:
- No
- Listed since:
- 03-06-2026
- $19,995great price$3,508 below market
- 112,990 miles
- 6 Seats, 20 City / 27 Hwy MPG
- 21 mi away
- AWD/4WD
- Bluetooth
- Navigation
- Leather Seats
- Keyless Entry/Start
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Located in Falls Church, VA
Recent Arrival! 2020 Ford Explorer Limited 4D Sport Utility 10-Speed Automatic ** Bluetooth **, ** BLIS / Blind Spot Monitoring **, ** Moonroof/Sunroo...
- Features and Specs:
- 23 Combined MPG (20 City/27 Highway)
- Listing Information:
- VIN:
- 1FMSK8FH3LGC71544
- Stock:
- KFCTLGC71544
- Certified Pre-Owned:
- Yes
- Listed since:
- 08-09-2026
Now entering its sixth generation, the 2020 Ford Explorer represents a complete rethink of this three-row family SUV. Early Explorers were built on truck frames and were primarily driven by the rear wheels, and the outgoing model employed a front-wheel-drive layout and used car-like unibody construction.
The all-new 2020 model combines the best elements of each. It returns to a rear-wheel-drive layout, but its body retains unibody construction. This detail isn't obvious at first because the new Explorer uses familiar styling cues that give it a strong family resemblance. These outward clues only hint at the transformative changes that lie hidden beneath the sheet metal.
The switch back to rear-wheel drive makes sense on numerous levels. Handling and overall balance improve dramatically when you stop trying to steer and power a vehicle from the same end. There are also benefits to towing stability and powertrain selection. The new Explorer comes with Ford's smooth and sturdy 10-speed automatic, for instance. And it certainly doesn't hurt that Ford was able to expand the interior room in the bargain.
There's a lot to like here, but it's not a grand slam home run. The new 2020 Ford Explorer rides, handles and accommodates passengers much better than the one it replaces, and it is dynamically superior to its crossover competition. The hybrid offers unexpected benefits that extend beyond fuel economy, too. But it can get expensive in a hurry, and the interior materials don't quite match the price. Overall, the Explorer merits close consideration but you should also check out other three-row SUV standouts such as the Honda Pilot and Kia Telluride.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Average
7.4
out of 10
We drove the 2020 Ford Explorer on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
8/10
How does the Explorer drive? The Explorer is the three-row SUV to get if your priorities include balanced handling and strong acceleration. Unlike a lot of other SUVs in this class, it feels eager and light as you drive around turns. There's a lot of grip too.
The latest Explorer can handle lots of power, and Ford takes full advantage. The sturdy turbocharged four-cylinder base engine easily outpaces the competition. And there's a bonkers turbo V6 in the Explorer ST for those who believe too much is never enough. Both are helped along by a 10-speed transmission. It kicks down faithfully when you need it to, but in city traffic, when you're just lightly getting on and off the gas, its shifting is too indecisive.
The latest Explorer can handle lots of power, and Ford takes full advantage. The sturdy turbocharged four-cylinder base engine easily outpaces the competition. And there's a bonkers turbo V6 in the Explorer ST for those who believe too much is never enough. Both are helped along by a 10-speed transmission. It kicks down faithfully when you need it to, but in city traffic, when you're just lightly getting on and off the gas, its shifting is too indecisive.
Comfort
7/10
How comfortable is the Explorer? The Explorer's front seats are nicely shaped and comfortable. But we don't recommend the optional massaging ones — the mechanism that makes them work can make them feel lumpy when they're off. Seat comfort gets progressively less cushiony as you move back to the second and third rows. Our Explorer Limited test vehicle rode smoothly most of the time, but smaller road imperfections were a little more noticeable than in some other SUVs.
Operating the automatic climate control system can require more manual adjustments than expected; the air vents won't pump out as much air as you want when you lower the temperature, for instance. Another drawback is that the Explorer isn't as quiet as it should be. The sound of the engine isn't well-masked, and you can hear gusty wind noises at even moderate highway speeds.
Operating the automatic climate control system can require more manual adjustments than expected; the air vents won't pump out as much air as you want when you lower the temperature, for instance. Another drawback is that the Explorer isn't as quiet as it should be. The sound of the engine isn't well-masked, and you can hear gusty wind noises at even moderate highway speeds.
Interior
7.5/10
How’s the interior? Things look decent from the driver's perspective. Front-seat space is abundant, and the driving position is nicely adjustable. It's generally easy to see out thanks to adequate glass area and good-size mirrors.
But middle- and rear-seat passengers aren't as well taken care of. Middle-row knee room and legroom are not up to the standard set by others in the class, and the third row is unlikely to impress taller-than-average adults. Rear door access can be clumsy if the doors can't be opened past the first detent because space is tight between the large door map pockets and the prominent rear wheel arches. The third-row power folding mechanism is nice, but raising the row for passengers must be done from the hatch area.
But middle- and rear-seat passengers aren't as well taken care of. Middle-row knee room and legroom are not up to the standard set by others in the class, and the third row is unlikely to impress taller-than-average adults. Rear door access can be clumsy if the doors can't be opened past the first detent because space is tight between the large door map pockets and the prominent rear wheel arches. The third-row power folding mechanism is nice, but raising the row for passengers must be done from the hatch area.
Technology
7.5/10
How’s the tech? Every Explorer comes with an 8-inch touchscreen, the Sync 3 infotainment, and support for Apple CarPlay and Android Auto. The Limited comes with built-in navigation and a strong-sounding Bang & Olufsen premium audio system. Do not be tempted by the optional 10.1-inch vertical touchscreen. Its skinnier profile does not work well with Apple CarPlay, Android Auto and the display of the rearview camera.
The Explorer is well-equipped with driving safety aids. All Explorers come standard with automated emergency braking, lane keeping assistance, cross-traffic and blind-spot monitoring, and automatic high beams. The Limited also has adaptive cruise with lane centering. These systems work well. However, the alerts sound overly similar, and the lane centering system may falsely accuse you of taking your hands off the wheel.
The Explorer is well-equipped with driving safety aids. All Explorers come standard with automated emergency braking, lane keeping assistance, cross-traffic and blind-spot monitoring, and automatic high beams. The Limited also has adaptive cruise with lane centering. These systems work well. However, the alerts sound overly similar, and the lane centering system may falsely accuse you of taking your hands off the wheel.
Storage
8/10
How’s the storage? The Explorer's cargo hold is generous. With the third-row seats up, it's a bit tighter than in some other SUVs, but you can still fit three or four rolling suitcases back there. There's a good amount of small-item storage up front for your odds and ends, and child seats are easy to install in the middle row.
The Explorer's rear-drive architecture makes it especially well-suited to towing, even if the rating of 5,000 pounds isn't particularly distinctive. The Trailer Tow package comes with an easily accessed receiver hitch, four- and seven-pin wiring, full support for an add-on electric trailer brake controller, a tow-haul transmission mode, and an enhanced blind-spot monitoring system that covers the length of the trailer.
The Explorer's rear-drive architecture makes it especially well-suited to towing, even if the rating of 5,000 pounds isn't particularly distinctive. The Trailer Tow package comes with an easily accessed receiver hitch, four- and seven-pin wiring, full support for an add-on electric trailer brake controller, a tow-haul transmission mode, and an enhanced blind-spot monitoring system that covers the length of the trailer.
Fuel Economy
7/10
How’s the fuel economy? On paper, the 2.3-liter EcoBoost engine that powers the Base, XLT and Limited models is rated to return slightly better fuel economy than its closest competition. The rear-wheel-drive version is EPA-rated at 24 mpg combined, and the all-wheel-drive model is rated at 23 mpg combined. Depending on what you compare it to, that's generally 1 or 2 mpg better.
But we could not match these figures in practice, possibly because this turbocharged engine feels overeager. Our test average was 21.1 mpg, and that included a long stretch of freeway driving. This number lined up more or less exactly with lower-rated competitors that we drove in the same way.
But we could not match these figures in practice, possibly because this turbocharged engine feels overeager. Our test average was 21.1 mpg, and that included a long stretch of freeway driving. This number lined up more or less exactly with lower-rated competitors that we drove in the same way.
Value
6/10
Is the Explorer a good value? You don't have to look very far or very hard to see plasticky interior plastics, unsightly gaps and mediocre design details. These would be understandable if this vehicle was a bargain, but it's not. The competition's very well-equipped top-level models cost less than a lowly Explorer XLT with minimal options. What's more, the Explorer's stiffest competition offers stronger warranty coverage.
You'd have to be the sort who puts a high premium indeed on mountain road agility and powertrain performance to offset these drawbacks. On paper at least, the 2.3-liter EcoBoost will reward you with better fuel economy. But we found it hard to replicate the EPA ratings in the real world, and in our tests the Explorer came out no better than its rivals.
You'd have to be the sort who puts a high premium indeed on mountain road agility and powertrain performance to offset these drawbacks. On paper at least, the 2.3-liter EcoBoost will reward you with better fuel economy. But we found it hard to replicate the EPA ratings in the real world, and in our tests the Explorer came out no better than its rivals.
Wildcard
8/10
You'll still peg the latest model as an Explorer, but this new one has a strong stance and sleek proportions that suggest motion. And this is no hollow promise because it offers a much better driving experience than any previous Explorer — or the majority of its competition. It's fast, it has poise and balance, and it likes to be hustled through corners. This Ford is the one to get if your daily drive includes mountain roads or interesting corners
2020 Ford Explorer trim level differences
The 2020 Ford Explorer is a three-row midsize SUV with seating for seven, or six if you opt for the second-row captain's chairs. The base model is well-equipped and comes with a solid number of safety and convenience features for a wallet-friendly price. The XLT costs a bit more but comes with more comfort features that buyers will appreciate. Compare the 2020 Ford Explorer trim levels in-depth.
Which Explorer trim does Edmunds recommend?
The Explorer is feature-rich throughout the lineup, but each trim up the ladder is substantially more expensive than the model below. With that in mind, we think the XLT provides a good number of creature comforts at a reasonable price. Unlike on the base trim, Ford also offers some optional packages for the XLT trim that give buyers more choice.

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Cost to Drive
Monthly estimates based on costs in Virginia
$197/mo for Explorer Base
Explorer Base
vs
$290/mo
Avg. Large SUV
Reliability
The 2020 Ford Explorer has a 3 years / 36,000 miles basic warranty and 34 recalls. RepairPal gives it a reliability rating of 3.5 out of 5, ranks it #23 out of 32 among Midsize SUVs. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
3.5 out of 5 stars3.5/5Above Average
#23 out of 32 among Midsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$556/yr
vs. $485/yr
for Average Midsize SUV
for Average Midsize SUV
Frequency
1.07x/yr
vs. 1.18x/yr
for Average Midsize SUV
for Average Midsize SUV
Severity
16.8%
vs. 13.5%
for Average Midsize SUV
for Average Midsize SUV
powered by RepairPal
Recalls
34 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 26V402000
- Manufacturer Recall Number:
- 26S48
- Manufactured from:
- 2020-01-08 to 2021-10-08
- Number of vehicles affected:
- 741195
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
- Defect Consequence:
- Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
- Corrective Action:
- Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 3, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
- Recall Number:
- 26V159000
- Manufacturer Recall Number:
- 26C18
- Manufactured from:
- 2019-05-09 to
- Number of vehicles affected:
- 561
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
- Defect Consequence:
- A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
- Corrective Action:
- Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters are expected to be mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
- Recall Number:
- 26V123000
- Manufacturer Recall Number:
- 26C11
- Number of vehicles affected:
- 889950
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Defect Consequence:
- An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Corrective Action:
- The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed April 17, 2026. Additional letters will be sent once the final remedy is available, anticipated second quarter of 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
- Recall Number:
- 26V117000
- Manufacturer Recall Number:
- 26S14
- Manufactured from:
- 2020-07-06 to
- Number of vehicles affected:
- 604533
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
- Defect Consequence:
- Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
- Corrective Action:
- Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed March 9, 2026. Additional letters will be sent once the final remedy is available, anticipated in May 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
- Recall Number:
- 25V685000
- Manufacturer Recall Number:
- 25SA4
- Manufactured from:
- 2021-05-10 to
- Number of vehicles affected:
- 59006
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
- Defect Consequence:
- An electrical short circuit can increase the risk of a fire.
- Corrective Action:
- Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed October 24, 2025. Additional letters will be sent once the final remedy is available, anticipated February 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
- Recall Number:
- 25V442000
- Manufacturer Recall Number:
- 25S72
- Manufactured from:
- 2019-04-25 to
- Number of vehicles affected:
- 200061
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Defect Consequence:
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Corrective Action:
- Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
- Recall Number:
- 25V393000
- Manufacturer Recall Number:
- 25S67
- Number of vehicles affected:
- 304662
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
- Defect Consequence:
- A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
- Corrective Action:
- Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed June 23, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
- Recall Number:
- 25V166000
- Manufacturer Recall Number:
- 25S22
- Number of vehicles affected:
- 4247
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Defect Consequence:
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Corrective Action:
- Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
- Recall Number:
- 25V159000
- Manufacturer Recall Number:
- 25S27
- Number of vehicles affected:
- 49399
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
- Defect Consequence:
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Corrective Action:
- Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
- Recall Number:
- 25V093000
- Manufacturer Recall Number:
- 25S09
- Manufactured from:
- 2018-10-19 to 2020-07-11
- Number of vehicles affected:
- 240510
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
- Defect Consequence:
- A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
- Corrective Action:
- Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
- Recall Number:
- 24V852000
- Manufacturer Recall Number:
- 24C39
- Manufactured from:
- 2019-07-29 to 2024-09-13
- Number of vehicles affected:
- 27678
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Defect Consequence:
- Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
- Corrective Action:
- Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
- Recall Number:
- 24V598000
- Manufacturer Recall Number:
- 24S52
- Manufactured from:
- 2018-11-10 to 2022-08-01
- Number of vehicles affected:
- 85238
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
- Defect Consequence:
- An engine compartment fire increases the risk of injury.
- Corrective Action:
- Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Interim letters explaining the safety risk were mailed August 23, 2024. A second notice will be sent once the remedy becomes available, anticipated 2nd Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
- Recall Number:
- 24V188000
- Manufacturer Recall Number:
- 20C19
- Number of vehicles affected:
- 1988
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Defect Consequence:
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Corrective Action:
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
- Recall Number:
- 23V675000
- Manufacturer Recall Number:
- 23S55
- Number of vehicles affected:
- 238364
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Defect Consequence:
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Corrective Action:
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. A letter informing owners of the safety risk was mailed November 6, 2023. Owner notification letters are expected to be mailed November 6, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
- Recall Number:
- 23V626000
- Manufacturer Recall Number:
- 23S53
- Number of vehicles affected:
- 2954
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
- Defect Consequence:
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Corrective Action:
- Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. A letter informing owners of the safety risk were mailed October 3, 2021. The remedy is expected to become available in 4th Quarter 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
- Recall Number:
- 23V342000
- Manufacturer Recall Number:
- 23S23
- Manufactured from:
- 2019-01-07 to 2022-12-15
- Number of vehicles affected:
- 442973
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Defect Consequence:
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Corrective Action:
- Dealers will replace the 360-degree camera, free of charge. Interim owner notification letters were mailed on July 10, 2023. Owner notification letters are expected to be mailed in July 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
- Recall Number:
- 23V305000
- Manufacturer Recall Number:
- 23C14
- Number of vehicles affected:
- 523
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Defect Consequence:
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Corrective Action:
- Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
- Recall Number:
- 23V199000
- Manufacturer Recall Number:
- 23S16
- Number of vehicles affected:
- 674
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Defect Consequence:
- Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Corrective Action:
- Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
- Recall Number:
- 23V069000
- Manufacturer Recall Number:
- 23S05
- Number of vehicles affected:
- 3674
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
- Defect Consequence:
- A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
- Corrective Action:
- Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
- Recall Number:
- 23V022000
- Manufacturer Recall Number:
- 23S02
- Number of vehicles affected:
- 382759
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
- Defect Consequence:
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Corrective Action:
- Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
- Recall Number:
- 22V255000
- Manufacturer Recall Number:
- 22S27
- Number of vehicles affected:
- 252936
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Defect Consequence:
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
- Corrective Action:
- Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
- Recall Number:
- 21V735000
- Manufacturer Recall Number:
- 21S44
- Number of vehicles affected:
- 228297
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
- Defect Consequence:
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Corrective Action:
- Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
- Recall Number:
- 21V154000
- Manufacturer Recall Number:
- 21S11
- Number of vehicles affected:
- 49
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
- Defect Consequence:
- Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
- Corrective Action:
- Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall is expected to begin March 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
- Recall Number:
- 21V014000
- Manufacturer Recall Number:
- 21C01
- Number of vehicles affected:
- 283
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
- Defect Consequence:
- A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.
- Corrective Action:
- Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall is expected to begin March 8, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.
- Recall Number:
- 20V788000
- Manufacturer Recall Number:
- 20S72
- Number of vehicles affected:
- 1405
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
- Defect Consequence:
- With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
- Corrective Action:
- Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall is expected to begin February 8, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
- Recall Number:
- 20V730000
- Manufacturer Recall Number:
- 20S68
- Number of vehicles affected:
- 17
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
- Defect Consequence:
- An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
- Corrective Action:
- Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
- Recall Number:
- 20V693000
- Manufacturer Recall Number:
- 20S65
- Number of vehicles affected:
- 10905
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
- Defect Consequence:
- Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
- Corrective Action:
- Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall is expected to begin December 14, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
- Recall Number:
- 20V575000
- Manufacturer Recall Number:
- 20C19
- Number of vehicles affected:
- 620246
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Defect Consequence:
- Reduced rearward visibility can increase the risk of a crash.
- Corrective Action:
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall is expected to begin November 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
- Recall Number:
- 20V549000
- Manufacturer Recall Number:
- 20S50
- Number of vehicles affected:
- 29
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
- Defect Consequence:
- Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
- Corrective Action:
- Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall is expected to begin November 2, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
- Recall Number:
- 20V497000
- Manufacturer Recall Number:
- 20S48
- Number of vehicles affected:
- 488
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
- Defect Consequence:
- If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
- Corrective Action:
- Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall is expected to begin September 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
- Recall Number:
- 19V859000
- Manufacturer Recall Number:
- 19S49
- Manufactured from:
- 2019-01-18 to 2019-07-17
- Number of vehicles affected:
- 3857
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
- Defect Consequence:
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Corrective Action:
- Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
- Recall Number:
- 19V687000
- Manufacturer Recall Number:
- 19S32
- Manufactured from:
- 2019-05-28 to 2019-07-18
- Number of vehicles affected:
- 10655
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
- Defect Consequence:
- The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
- Corrective Action:
- Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
- Recall Number:
- 19V633000
- Manufacturer Recall Number:
- 19C07
- Manufactured from:
- 2019-09-09 to 2019-07-22
- Number of vehicles affected:
- 482520
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer and 2019-2020 Expedition vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
- Defect Consequence:
- A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
- Corrective Action:
- Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall is expected to begin October 7, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
- Recall Number:
- 19V575000
- Manufacturer Recall Number:
- 19C06
- Manufactured from:
- 2019-04-10 to 2019-07-24
- Number of vehicles affected:
- 13896
- Defect Description:
- Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
- Defect Consequence:
- Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
- Corrective Action:
- Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
Warranty
3 years / 36,000 miles Basic Warranty- Basic Warranty
- 3 years / 36,000 miles
- Drivetrain Warranty
- 5 years / 60,000 miles
- Rust Warranty
- 5 years / unlimited miles
- Roadside assistance Warranty
- 5 years / 60,000 miles
Ford Explorer Reviews
Owner Reviews
5(36%)
4(12%)
3(13%)
2(14%)
1(25%)
Most Helpful Owner Reviews
Trending topics
1,100 Miles on Platinum
5 out of 5 starsGeronimo Jenkins, 08/12/2019
2020 Ford Explorer Platinum 4dr SUV AWD (3.0L 6cyl Turbo 10A)
Extremely pleased with this car.
Features: LANE CENTERING with adaptive cruise. This car basically takes me for a ride while on the highway. It frees you up to really scan your surroundings while driving and anticipate what other drivers are doing. Definitely spec it with the Copilot 360 Assist PLUS with whichever trim you choose if drive on interstates. This feature is not available … on the Durango which stopped me from considering it. Explorer with these features is very relaxing to drive. Park assist is good for parallel, useless for perpendicular parking. 360 camera implementation is subpar with upgraded 10.1 screen. If you don’t value massage seats or the upgraded stereo (I do) then skip the technology package with the big screen as the implementation is much better in the smaller screen.
Performance: After test driving all trim levels of the explorer to see if I could get away with a 4 cyl model, I ultimately decided that the low RPM torque available in the twin turbo model was a necessity for my style of driving. It’s ability to waft from a low rpm to merge onto a highway is excellent. Steering feel is the best of any crossover/suv I’ve ever driven. Great waiting and appropriate steering ratio. I find body roll to be minimal. 365 horsepower is a lot, and the 10 speed allows you to use all of it instantaneously if you put your foot down. I’d like the ST tune, and I would have purchased it if it had an optional adaptive suspension.
Luxury: with the hollow barrier between the engine and the acoustic glass all around in Platinum model it feels like a Mercedes acoustically. Stereo sounds excellent, bass oriented, but very tight with no rattling. Leather is everywhere in platinum, passengers are shocked that it’s a Ford when they get inside. The seats are supremely comfortable.
Practicality: captains chairs are a hit. Everyone notices how plush the armrests are and plentiful legroom. Auto tailgate is nice, and the hidden cubby underneath to keep things hidden is great.
Dislikes: optimization of large screen and Apple CarPlay. Seats have developed a crease already in the leather, probably won’t look great after a few years.
Overall: the Platinum is a great choice if you want a more modestly styled luxurious cruiser with excess power without the “racy” features of the ST like piped in exhaust sounds. I found it more agile and better looking than the Durango. 59k for an American Crossover is steep, but to get an equivalently equipped German SUV is over 70k, and much more if you want a usable third row from some brands. For a cheaper alternative, I recommend getting the Kia Telluride if you don’t value driving dynamics. The new Explorer is a great driving three row crossover that is supremely comfortable.
THIS SUV IS AWESOME....EXCEPT
4 out of 5 starsRob Ortiz, 10/26/2019
2020 Ford Explorer Platinum 4dr SUV AWD (3.0L 6cyl Turbo 10A)
I only have 200 miles on my fully loaded Platinum model, but I already have a few concerns. First let me say that the safety features on this Explorer are incredible and work flawlessly. I was backing out of my garage and suddenly it braked to an immediate halt. My neighbors cat was walking by, it works. Ok, the few complaints. I'm not crazy about the 10.1" screen, would of preferred the … 8" screen. But at the time, inventory was limited due to factory issues, so I really couldn't hand pick my options or color. So being impatient, I settled for magnetic with the technology package. I don't need massaging seats either. Anyway, the interior is very nice, but the dash material is rather rough, so wiping it down even with a microfiber cloth seems to scratch it. That's probably why they recommend vacuuming it. What? I may have to invest in a dash cover. Really? Another issue is noises. I realize when you open the door, the noises you hear are waking up all the systems including the brakes. What I don't like, is after I park in the garage, 10 minutes latter things are still activated, making noises. No, it's not the exhaust cooling down. Also, this vehicle has clunking type noise in the suspension at low speeds. When ever I buy a new vehicle, I make sure I drive it around for a few weeks with the entertainment system off. I want to find out what is normal, and what is not. As a lifetime Auto/Truck mechanic, I can tell you, this vehicle makes noises that are not normal. Time will tell. I'm still in the break-in stage.
I Love the way this vehicle handles. Has a lot of power, and I can't wait to tow my boat behind it.
First SUV
3 out of 5 starsDG, 05/21/2020
2020 Ford Explorer XLT 4dr SUV (2.3L 4cyl Turbo 10A)
This is my first ever SUV. I’ve always driven sedans. Pros: comfortable seats, easy navigation of entertainment system, good visibility, plenty of power, decent gas mileage for its size, very impressive exterior looks, lots of cargo space, and the car just feels good to be in. Cons: a little too much plastic in the cabin, and the transmission failed with only 331 miles on the car!
The … transmission kept me from giving this a higher rating. There is no excuse for that to happen, and it seems to be a big problem with this model. I will say that Ford went out of their way to make things right. They bent over backwards and were super responsive. I have almost 1,000 miles now and the car is fine. If Ford solves the transmission problems that plague this car I see no reason for it to not garner four and five star reviews
UPDATE: I ended up getting rid of the Explorer and going with a Lexus IS. I missed a sedan, and the transmission was just too jerky. It was also a rougher ride than I anticipated. If I had a boat or trailer this would have been an acceptable car, but I need a driver and this is not that.
Nice Looking, Functional; Horrible Transmission
2 out of 5 starsOtto, 04/22/2020
2020 Ford Explorer XLT 4dr SUV (2.3L 4cyl Turbo 10A)
I actually like this car. Its nice looking, spacious, simple and easy to use controls, and very functional.
Unfortunately, the transmission is a loser. I work in real estate, so looking at properties, lots of stop and go driving.
Shifting from 1st into 2nd gear, and 2nd into 3rd gear, is quite jerky. Also, when the car is downshifting from 3rd into 2nd, and 2nd into 1st gear, the car … lunges forward in a jerky manner. Thought I would get used to this, but its quite annoying and a bit unsettling when merging into traffic.
I assumed that since it is such an important car for Ford, that they would do extensive testing to make sure it runs really well before selling it. Unfortunately, I was wrong. Do some homework and you will see many reviews have commented on the jerky transmission (Motortrend, Consumer Reports, etc). Half the reviews on Edmunds also mention the transmission.
What happened is that Ford redid their manufacturing plant on a fasttrack, and ended up having lots of 2020 Explorers could not be sold due to quality problems, and had to send the cars to third party companies to fix them.
Do yourself a favor and wait a year or two if your heart is set on an Explorer. If I didnt have the transmission problem, I do like the car and would probably have given it a 5 star rating. I'll be fighting with Ford now.
As an engineer, I always knew you shouldnt buy the first year of a new model. Better to wait a year or two until the issues are worked out. Did I follow my own advice? Ofcourse not. Maybe I can help you avoid this problem. Best of luck.
2020 Ford Explorer videos
Ford Explorer vs. Kia Telluride vs. Hyundai Palisade -- 2020 Midsize SUV Comparison Test
We think the Kia Telluride is the best midsize SUV on sale today, but the Ford Explorer and the Hyundai Palisade would like to say otherwise. We brought the three of them together and put them through our expert and exhaustive rating process and then sat down to talk it out. Will the Telluride remain the leader, or will the stylish Palisade or all-new Explorer take the top… spot?
2020 Explorer Features & Specs
SUV
Base
| Est. Market Value | $18,211 |
|---|---|
| Engine Type | Gas |
| Combined MPG | 24 MPG |
| Cost to Drive | $197/month |
| Seating | 7 seats |
| Cargo Capacity All Seats In Place | 18.2 cu.ft. |
rear wheel drive | |
| Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Explorer models:
- Lane Keeping System
- Alerts the driver as the Explorer starts to drift out of its lane. Also applies pressure to the wheel to guide the car back into the lane.
- Post-Collision Braking
- Applies the brakes after a collision to reduce the effects of a secondary collision.
- Intelligent Adaptive Cruise Control
- Maintains the distance between the Explorer and the car in front. Also includes a system that keeps the Explorer centered in the lane.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover14.7%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedGood
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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