2020 Ram 3500 Review

Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.

If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).

Structure:body:tailgate:hinge and attachments

Recall Number: 

22V904000

Manufacturer Recall Number: 

ZB8

Number of vehicles affected: 

1224078

Defect Description: 

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Defect Consequence: 

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Corrective Action: 

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Power train:automatic transmission

Recall Number: 

22V835000

Manufacturer Recall Number: 

ZA3

Number of vehicles affected: 

250079

Defect Description: 

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Defect Consequence: 

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Corrective Action: 

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Electronic stability control (esc)

Recall Number: 

22V140000

Manufacturer Recall Number: 

Z20

Number of vehicles affected: 

370437

Defect Description: 

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Defect Consequence: 

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Corrective Action: 

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Visibility:windshield wiper/washer:linkages

Recall Number: 

22V035000

Manufacturer Recall Number: 

Z08

Number of vehicles affected: 

171789

Defect Description: 

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Defect Consequence: 

Reduced visibility increases the risk of a crash.

Corrective Action: 

Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Fuel system, diesel:delivery:fuel pump

Recall Number: 

21V880000

Manufacturer Recall Number: 

Y78

Number of vehicles affected: 

222410

Defect Description: 

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Defect Consequence: 

An engine stall increases the risk of a crash.

Corrective Action: 

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Engine and engine cooling:engine:oil/lubrication

Recall Number: 

21V439000

Manufacturer Recall Number: 

Y21

Number of vehicles affected: 

32002

Defect Description: 

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Defect Consequence: 

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Corrective Action: 

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Wheels:lugs/nuts/bolts/studs

Recall Number: 

21V398000

Manufacturer Recall Number: 

Y26, Y36

Number of vehicles affected: 

447985

Defect Description: 

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Defect Consequence: 

Wheel separation can cause a vehicle crash.

Corrective Action: 

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Engine and engine cooling:engine:oil/lubrication

Recall Number: 

20V511000

Manufacturer Recall Number: 

W57

Number of vehicles affected: 

32318

Defect Description: 

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

Defect Consequence: 

A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

Corrective Action: 

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

Structure

Recall Number: 

20V207000

Manufacturer Recall Number: 

W24, W44

Number of vehicles affected: 

37580

Defect Description: 

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Defect Consequence: 

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Corrective Action: 

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Back over prevention: sensing system: camera

Recall Number: 

20V191000

Manufacturer Recall Number: 

W30-W37

Number of vehicles affected: 

319610

Defect Description: 

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Defect Consequence: 

The lingering rearview image can distract the driver, increasing the risk of a crash.

Corrective Action: 

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Power train:automatic transmission

Recall Number: 

20V043000

Manufacturer Recall Number: 

W03

Number of vehicles affected: 

87431

Defect Description: 

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Defect Consequence: 

The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

Corrective Action: 

Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.