Last year's diesel V6 has been replaced by a turbo four-cylinder
The previous seven-speed transmission has been replaced by a nine-speed
Four-wheel drive has been replaced by all-wheel drive
Part of the third Sprinter generation introduced for 2019
What is the Sprinter?
Though its modestly powered four-cylinder engines and heavy weight make its name a bit of a misnomer, the Mercedes-Benz Sprinter is one of the better vans on the market. Available in three seating configurations, two wheelbases, two roof heights and four load ratings, the Sprinter is highly customizable to suit whatever your work or occupant needs. The Sprinter loses ground to its chief rival — the Ford Transit — it terms of acceleration and the Merc's high sticker price, but the Sprinter's diesel engines are likely much more efficient than either of the Ford's available V6 motors. (Vehicles in this weight class are not required by the EPA to test for fuel economy.)
Speaking of the Sprinter's engines, the V6 motor is discontinued for 2023. That's right, the 2023 Mercedes-Benz Sprinter is four-cylinder-only starting this year. The base turbocharged gasoline engine carries forward unchanged, producing 188 horsepower and 258 lb-ft of torque. From there, you can upgrade to a new diesel in two states of tune: 168 hp and 295 lb-ft of torque, or 208 hp and 332 lb-ft. Also on the options list is a new all-wheel-drive system that replaces the previously available four-wheel-drive powertrain. Mercedes says the new AWD system can direct up to 50% of engine power to the front axle, compared to the 4WD system's 35% to the front.
Edmunds says
The 2023 Mercedes-Benz Sprinter loses the V6 this year, but its new turbodiesel four-cylinder can actually be more powerful if you spec the high-output version.
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
This poor excuse for a vehicle is, once again, in the Mercedes dealer shop for a bad EGR valve. It has been there for 2 months and I just heard it will be at least another 6 months before Mercedes can manufacture the part. They won't even allow us to take the van as it is an emmissions problem. This is the 3rd time for the same issue and each time it has taken at least 2 months to get … repaired because, apparently, they have so many issues with this problem they can't keep up. Even pre covid it was the same thing so that's not the issue. I've appled to have the van bought back under our state lemon law and been rejected each time with no explanation. There are no loaners, no compensation no nothing for having our $70,000 vehicle spend half it's life in 'Mercedes Jail". Avoid this piece-o like the plague and avoid Mercedes as well. if they won't take care of a repeat commercial customer who are they going to take care of? Bad vehicle, BAD COMPANY! Say away. If I could give it zero stars I would.
Update: The differential has now been replaced. It is not perfect, but is a solid 75% improvement. Still a little whine but not close to how loud the whine was previously. The axle came so complete, it even had rotors and brake pads attached. The whole complete axle was replaced. Loving the van, still a shame that I had to go 12,000 miles before it was repaired, it took six months but is … now satisfactory.
1st van, I'm really liking it! 18-26 mpg, business
Waited for 2019, happy I did. A few warranty items taken care of by dealership. January got gelled up at -30. Lesson learned-only #1 diesel and additive to prevent. Dealership covered my $1500 bill!!
Seems reliable and safe for the miles I put on in 4 different states for my business.
Note: seems much different than all the Mercedes sedans that I have owned. I shouldn't compare. … Attention to details in chassis panel gaps, wavyness of panels, just doesn't seem "perfect".
Yes, plenty of power, but that decreases mpg. It's there when needed. 18-26 mph on v6 diesel.
High profile is challenging on windy days, but it has a safety slow down feature that prevents tipping.
Overall, 10 months in I'm satisfied. Would recommend.
I work for FedEx Express and we have a 2019 version in our fleet, I hate taking the route it is on because I always get stuck with this stupid van, it is an utmost displeasure to drive. Every time you press down the pedal you can count on it sitting still for at least a second and a half to two seconds before it starts to accelerate, there's no consistency either, so it's a big gamble … pulling out into traffic when it's busy. There's no in-between on acceleration either, this thing either rolls along at 2mph or thinks you are giving it the beans, you try for an easy acceleration and it will just sit there while the person behind you is on their brakes thinking you're a giant a-hole for driving so slow. Once you get to speed this thing always hunts around for gears. I am trying to drive in bad traffic and I have to deal with this thing jerking and shaking me around to boot, you can imagine how happy this makes me.
Getting in and out of this thing sucks too. I am usually running in and out of this thing all day delivering and after I leave the vehicle it might lock the doors on me or it might not. If I come back and hit the unlock button once it usually won't unlock the doors so I have to lock it and then unlock it to get the locks to open. The buttons on the fob don't work consistently enough to make this an easy step so most of the time I am screwing with the locks for 10 or fifteen seconds every time I enter the vehicle. I enter this vehicle over 100 times a day, you can imagine how frustrating this gets.
Starting this thing can also be a huge pain. Most of the time it works, but every so often it will ask me to put the key in the designated spot shown in the manual. I usually hit the locks and it will do the trick, but I hate having to do this when I am trying to get somewhere fast. Sometimes everything will be fine and the ignition will not start after holding down the button but will turn on after I have turned the vehicle off momentarily.
After you get it the start and you put it into drive, you have to pull the ebrake button to get the parking brake to disengage. The older sprinters have a lever and it's great, it takes one second to disengage the parking brake. You have to wait like three seconds for this thing to disengage because there's a complex hydraulic brake that has to disengage. It's like catching your shirt on something as you are running.
Driving this thing on the highway can be scary sometimes because it tries to correct your steering while changing lanes. I've had it abruptly turn on me while I made a VERY gradual maneuver, the beginning of my merge was exactly the way I intended but halfway through it must have thought I was loosing control because it sharply completed the merge. I hate it when technology is engineered to take control of the vehicle, I NEED TO BE IN CONTROL.
The technology is over the top, I just want something I can get around in without having to hop, skip, do a little jig, and say the magic word to drive the vehicle a block down the road and repeat the process 100 times a day.
If I wasn't a delivery driver and I needed to purchase a vehicle like this for myself, I'd get an Ford Econoline or something similar. Something with a key. Something that wouldn't cost an arm and a leg to repair. I have no idea why Express is still buying these, they are losing so much money on time spent operating them.
Maybe the one we have is a lemon, go out and drive though, it might be right up your alley.
We have a limited number of reviews for the 2023 Mercedes-Benz Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.