2020 Mercedes-Benz Sprinter Review

Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.

If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).

Electrical system: instrument cluster/panel

Recall Number: 

24V930000

Manufacturer Recall Number: 

VS3BELKOM

Number of vehicles affected: 

697

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Defect Consequence: 

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Corrective Action: 

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Structure:critical fasteners

Recall Number: 

23V876000

Manufacturer Recall Number: 

VS3TREWAN

Number of vehicles affected: 

387

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

Defect Consequence: 

A detached partition wall can increase the risk of injury.

Corrective Action: 

Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.

Structure:critical fasteners

Recall Number: 

23V875000

Manufacturer Recall Number: 

VS3ROHRAH

Number of vehicles affected: 

3739

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

Defect Consequence: 

Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.

Corrective Action: 

Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.

Structure:body

Recall Number: 

23V874000

Manufacturer Recall Number: 

VS3QUERTR

Number of vehicles affected: 

9

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

Defect Consequence: 

Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.

Corrective Action: 

Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.

Electrical system: instrument cluster/panel

Recall Number: 

23V204000

Manufacturer Recall Number: 

VS3KOMBAUS

Number of vehicles affected: 

6857

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

Defect Consequence: 

A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.

Corrective Action: 

Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.

Power train:automatic transmission:internal:park pawl

Recall Number: 

22V796000

Manufacturer Recall Number: 

22V2790611

Number of vehicles affected: 

124305

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.

Defect Consequence: 

Vehicle rollaway increases the risk of a crash.

Corrective Action: 

Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.

Electrical system:software

Recall Number: 

22V360000

Manufacturer Recall Number: 

VS2SIMKOM/

Number of vehicles affected: 

19937

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Defect Consequence: 

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action: 

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Back over prevention:display function

Recall Number: 

22V281000

Manufacturer Recall Number: 

VS3KOMRUE

Number of vehicles affected: 

12086

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Defect Consequence: 

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Corrective Action: 

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.

Electrical system:software

Recall Number: 

21V972000

Manufacturer Recall Number: 

VS3PA27 ER

Number of vehicles affected: 

48400

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

Defect Consequence: 

Unintentional vehicle movement can increase the risk of a crash.

Corrective Action: 

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Electrical system:software

Recall Number: 

21V411000

Manufacturer Recall Number: 

VS3UXPOBOX

Number of vehicles affected: 

33437

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Defect Consequence: 

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action: 

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.

Electrical system

Recall Number: 

21V410000

Manufacturer Recall Number: 

VS3DREHSEL

Number of vehicles affected: 

4078

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Defect Consequence: 

Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.

Corrective Action: 

Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.

Structure:body:door:hinge and attachments

Recall Number: 

21V359000

Manufacturer Recall Number: 

VS3TURSCHA

Number of vehicles affected: 

2016

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.

Defect Consequence: 

Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.

Corrective Action: 

Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.

Steering:hydraulic power assist:hose, piping, and connections

Recall Number: 

21V241000

Manufacturer Recall Number: 

NV3LETULPX

Number of vehicles affected: 

4444

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

Defect Consequence: 

A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. The recall is expected to begin May 7, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

Electrical system: instrument cluster/panel

Recall Number: 

21V235000

Manufacturer Recall Number: 

VS3DISPKI

Number of vehicles affected: 

1285

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Defect Consequence: 

A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall is expected to begin May 24, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Latches/locks/linkages:doors:lock

Recall Number: 

21V153000

Manufacturer Recall Number: 

VS3SCHIEBT

Number of vehicles affected: 

56

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Defect Consequence: 

In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.

Corrective Action: 

DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. The recall is expected to begin April 12, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.

Service brakes, hydraulic:pedals and linkages

Recall Number: 

21V152000

Manufacturer Recall Number: 

VS3BREBOL

Number of vehicles affected: 

56534

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.

Defect Consequence: 

Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.

Corrective Action: 

The remedy is currently under development. The recall is expected to begin April 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.

Back over prevention: sensing system: camera

Recall Number: 

21V077000

Manufacturer Recall Number: 

VS3RUECON

Number of vehicles affected: 

198

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Defect Consequence: 

A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall is expected to begin March 22, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.

Electrical system:software

Recall Number: 

21V055000

Manufacturer Recall Number: 

VSXHERMPOS

Number of vehicles affected: 

84345

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Defect Consequence: 

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall is expected to begin April 6, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

Service brakes, hydraulic:foundation components:disc:caliper

Recall Number: 

20V802000

Manufacturer Recall Number: 

VS3BREPB

Number of vehicles affected: 

9094

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.

Defect Consequence: 

Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.

Corrective Action: 

DVUSA has not yet established a remedy. DVUSA issued owners an interim notification on January 21, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.

Steering:hydraulic power assist:hose, piping, and connections

Recall Number: 

20V663000

Manufacturer Recall Number: 

NV3LETULPE

Number of vehicles affected: 

47667

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

Defect Consequence: 

The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

Service brakes, hydraulic:foundation components:hoses, lines/piping, and fi

Recall Number: 

20V631000

Manufacturer Recall Number: 

VS3MONTLAU

Number of vehicles affected: 

463

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.

Defect Consequence: 

Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.

Corrective Action: 

DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.

Fuel system, gasoline:delivery:hoses, lines/piping, and fittings

Recall Number: 

20V595000

Manufacturer Recall Number: 

VS3SCHELLE

Number of vehicles affected: 

4010

Defect Description: 

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

Defect Consequence: 

A fuel leak can increase the risk of a fire.

Corrective Action: 

DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.