2015 Mercedes-Benz Sprinter Review
2015 Mercedes-Benz Sprinter Review
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Edmunds' Expert Review
by the Edmunds Experts
Pros
- Mercedes-Benz craftsmanship
- available high- and low-range 4x4 drivetrain
- unmatched interior size with walk-through cabin
- variety of body styles
- relatively maneuverable
- huge number of features.
Cons
- Mercedes-Benz price tag
- feels winded at highway speeds.
What’s new
For 2015, the Mercedes-Benz Sprinter gets an optional Super High Roof that allows for more than 7 feet of interior headroom. Also added is an available low- or high-range four-wheel-drive system for Sprinters equipped with the optional V6 engine.
Edmunds says
Though pricier than its rivals, the 2015 Mercedes-Benz Sprinter is nonetheless the most spacious and refined full-size van available for commercial users.
Cost to DriveCost to drive estimates for the 2015 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (2.1L 4cyl Turbodiesel 7A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Ohio.
Monthly estimates based on costs in Ohio
Not EPA tested for Sprinter 2500 144 WB Cargo
Sprinter 2500 144 WB Cargo
vs
$305/mo
Avg. Large Van
Vehicle overview
Buying a Mercedes-Benz for your commercial van needs strike some as a tad excessive, like gold-plating a hammer or adding Dakota leather seats to a forklift. Yet, outside North America, Mercedes makes all sorts of commercial vehicles, buses and trucks included. Of course, there's also the 2015 Mercedes-Benz Sprinter full-size passenger and cargo van. Yes, it's a bit more expensive than rival vans, but then the Sprinter is also capable of doing the job better.
Depending on your needs, the 2015 Sprinter can be purchased as a cargo van with the ability to tow nearly 4 tons, or a passenger van that can seat up to 12 passengers via four rows of seating. In 2015, there are a few noteworthy additions: four-wheel drive and a Super High Roof option for cargo vans. The four-wheel drive is an exclusive in the van segment, with an available high-only or high- and low-range drivetrain, for those times when your work van needs to tackle a muddy job site. The Super High Roof is just that: super high. On the outside, the Sprinter with the Super High Roof stands taller than 10 feet, which equates to 7 feet of interior vertical space. Finally, a plumber's van suitable enough for Pao Gasol.
Storage space is another key area where the 2015 Mercedes-Benz Sprinter leads the pack. With the Super High Roof and the optional long wheelbase, the Sprinter has a rather incredible maximum storage capacity of 586 cubic feet. And, depending on whether you go with the four- or six-cylinder engine, there's a high payload capacity as well: up to approximately 5,500 pounds when properly equipped.
It's not all about capability, either. The Sprinter is easier to maneuver in tight quarters than old-school vans, while its diesel engine should deliver superior fuel economy. And while you won't find the carbon fiber and fancy leather that are in Mercedes' cars and SUVs, the Sprinter does have higher build quality than most rivals.
As you might expect with leading capability and quality though, the 2015 Mercedes-Benz Sprinter comes at a higher price than most rivals, and it's worth considering the competition. The 2015 Ford Transit and 2015 Ram ProMaster are both viable alternatives to the Sprinter, with good on-road manners and large cargo capacities of their own (even if they do fall well short of the Sprinter's best). The 2015 Nissan NV is also worth a look as prices are significantly lower to start, and there's an available V8 engine that boasts a towing capacity near 10,000 pounds. But even if there are more economical choices available, our favorite van for refinement, versatility and all-around capability is the 2015 Mercedes-Benz Sprinter.
Performance & mpg
The Mercedes-Benz Sprinter is powered by a choice of two engines. The first is a turbocharged 2.1-liter four-cylinder diesel generating 161 horsepower and 265 pound-feet of torque. A seven-speed automatic transmission and rear-wheel drive are standard.
The second available engine is a turbocharged 3.0-liter diesel V6 rated at 188 hp and 325 lb-ft of torque. It is paired with a five-speed automatic transmission and comes standard with rear-wheel drive. Four-wheel drive with either a high-range or high-and-low-range transfer case is also available. There are no EPA fuel economy estimates available, but given the efficiency of diesel engines, expect the Sprinter to achieve significantly better mileage than competitors with gasoline engines.
Properly equipped and regardless of engine, a Sprinter 2500 can tow up to 5,000 pounds and a 3500 can tow up to 7,500 pounds. The Sprinter's payload is similarly impressive. The 2500 Cargo Van is rated from 2,973 pounds to 3,513 pounds, depending on body configuration. The 3500, meanwhile, ranges from 3,895 to 5,585 pounds.
Safety
Every 2015 Mercedes-Benz Sprinter comes standard with stability and traction control, front airbags and rollover mitigation. Also standard on single-rear wheel Sprinters is Crosswind Assist, which uses targeted braking at speeds above 50 mph for extra stability control.
Optional safety features include a driver-side airbag, driver- and front passenger-side airbags packaged together, front side curtain airbags, front and rear parking sensors, a rearview camera, a blind-spot warning system, lane keeping assist and a frontal collision warning system that can also prime the brakes for maximum effectiveness if an imminent collision is detected.
Driving
There's no escaping the sheer size of the Mercedes-Benz Sprinter, especially when configured to its maximum size: more than 24 feet long and 10 feet high. In spite of its tour-buslike dimensions and layout, the Sprinter travels well, with its huge windshield and snub nose front end. A manageable carlike driving position and impressive handling make the Mercedes van pleasant and surprisingly maneuverable around town.
We've yet to drive a Sprinter with the new diesel-powered four-cylinder engine or with the optional four-wheel drive available with the bigger V6 engine. But given that this van sometimes struggles to keep up on the highway with the V6 and two-wheel drive, it's safe to say that speedy acceleration isn't a priority here. Indeed, "Sprinter" is an oxymoron. If you require more highway aptitude along with massive interior space, the Nissan NV is a good alternative but the four-wheel-drive option for the Sprinter really makes it stand out in the class as the most capable van for poor weather conditions.
Interior
While it is made by Mercedes-Benz, the 2015 Sprinter isn't exactly a paragon of luxury and opulence. That said, build quality is better than other full-size vans and it certainly feels modern. A tilt-and-telescoping steering column and different front-seat styles with multiple adjustments ensure ample driver comfort, while the modern control layout feels more like a midsize SUV than a utilitarian van. Buttons and knobs are a bit basic, but functional and easy to use.
With the standard 144-inch wheelbase and the standard roof height, the Sprinter's maximum cargo capacity is 319 cubic feet. However, in its largest configuration (the 170-inch wheelbase with the Super High Roof), the Sprinter cargo van has a maximum storage capacity of 586 cubic feet. The largest Ford Transit can hold 487 cubes, while the ProMaster Cargo offers 4 cubes. The Sprinter's 51-inch sliding door and 20-inch step-in height also make climbing inside incredibly easy, be it cargo or passenger van.
While the standard roof height on the Sprinter is about class-average at 65 inches, the High Roof option raises the ceiling to 78.2 inches. As if that weren't tall enough, there's now a Super High Roof option that raises it to 84.3 inches. That's more than 7 feet of interior height, and more than enough to be the segment leader.
2015 Mercedes-Benz Sprinter models
The 2015 Mercedes-Benz Sprinter is a full-size van available in multiple configurations. The Cargo Van matches two front seats to an empty cargo bay, while the Crew Van essentially adds a three-place rear bench seat to the Cargo Van, raising seating capacity to five. The Passenger Van accommodates up to 12 passengers across its four-row seating. Both are available in two wheelbases and two roof heights (standard and High), with a third (Super High) available on the Cargo Van.
The Cargo Van offers standard and extended-length body styles in 2500 or 3500 configuration. The 2500 can be had with the standard, High and Super High Roof while the 3500 is only available with High Roof and Super High Roof configurations.
Standard equipment on the Cargo Van includes 16-inch steel wheels, hill-start assist, a passenger-side sliding rear door, a wood cargo floor, 270-degree-opening rear doors, air-conditioning, a tilt-and-telescoping steering wheel and a five-speaker sound system with an auxiliary audio jack and a USB port.
The Crew Van (available only in 2500 configuration) gets the same standard equipment but adds a second-row bench seat and added adjacent side windows. The Passenger Van (also only available in 2500 configuration) is similar, but features three rows of rear seats, rear interior trim, tinted rear windows and eight rear speakers.
The options list for each is lengthy, but highlights include 16-inch alloy wheels, a driver-side sliding rear door, a heavy-duty suspension, front and rear parking sensors, a rearview camera, bi-xenon headlights, a variety of high-tech driver safety aids (see Safety section), automatic headlights and wipers, a heated windshield, heated power mirrors, foglights, cruise control, heated front seats, a navigation system and different front seat designs.
Cargo and Crew Vans can be equipped with driver-compartment bulkheads, a roof fan, a fixed rear sunroof, roof rack mounting rails and various interior storage options. The Passenger Van can be equipped with a rear heater, rear air-conditioning and rear window wipers. Many of these optional items are available within packages as well.
Reliability Ratings by RepairPal
2 out of 5 stars2/5Average
#2 out of 3 among Luxury Minivans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Mercedes-Benz Sprinter from 2008-2022.$1,297/yr
vs. $1,114/yr
for Average Luxury Minivan
for Average Luxury Minivan
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).2.64x/yr
vs. 3.01x/yr
for Average Luxury Minivan
for Average Luxury Minivan
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).17%
vs. 14.4%
for Average Luxury Minivan
for Average Luxury Minivan
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2015 Mercedes-Benz Sprinter.
5 star(45%)
4 star(0%)
3 star(13%)
2 star(3%)
1 star(39%)
31 reviews
Trending topics in reviews
Most helpful consumer reviews
1 out of 5 stars
Sprinter's are nice to look at but.....
MartyK, 07/18/2016
2011 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (3.0L 6cyl Turbodiesel 5A)
I purchased a new 2011 sprinter 2500 cargo in March of 2012 as a leftover. It started out with poor shifting from the auto trans, soft mushy breaks, serious hesitation when trying to accelerate, especially at low speeds. That was just at the beginning. Right off the lot there wasn't even a working horn. In the first year the radio went out and the dealer wouldn't let me upgrade the radio … to the better factory one. They told me I had to replace it with the one I had or just keep the non-working one and live without a radio. At first I got great fuel mileage, I started out for the first 38,000 miles getting an average of 23+ mpg that has now at 50,400 miles dropped to 16-17, even though I was told that it would get better around 35,000 miles when the engine was broken in. Well at 38,000 I lost 2 mpg. Then by 41,000 I had lost an additional 2 mpg. Currently it's down another 3 mpg. The stock answer I've received from Sprinter dealer techs in 3 states, CA, PA, AZ, is that I was getting better mileage than anyone else and now it's just down to what everyone else is getting and that I should be happy I did so well for the time I did. I've driven my sprinter back and forth from southern CA to southeast PA 5 times so as you can surmise most of my 50,400 miles had been cross country driving. In just this past year, since being stranded for 3 days in AZ in June 2015 for a transmission problem, my truck has been in the shop in 3 different states, been looked at by 5 different dealerships in those 3 states and it's been in 2 private shops in 2 different states. Mostly for engine light issues as well as all of the originally stated problems along with the loss of mpg. I was assigned a factory Case Rep from the Mercedes headquarters in NJ but that hasn't helped in the least. On my most recent drive from PA to CA, just a couple of weeks ago, July 2016, my newest issue came up. I now have added Cruise control issues to the list of problems. Intermittently not holding speed, shutting off for no reason while cruising, and not shutting off several times after applying the breaks. In this past year it's been in one shop or another 8 times for the engine light coming on, several times for the ABS light, once for the Traction light (whatever that is). It's currently at the local dealer's shop, and has been for 7 days as of today, for ABS light, engine light, cruise control issues, mpg issues, and breaking issues. SO... they're nice to look at but PLEASE take my advice and don't buy one!!!
Well since writing the above review my van was in the shop several more times for the engine light coming on and for 2 dash warnings: Seatbelt sys. Visit Workshop, and SRS Restraint System Visit Workshop. The dealer agreed with me that both warnings are a safety issue but that they're not covered by the warranty. I also got a recall notice about the airbags but the dealer said until they figure out what to do just hope I don't have an accident. Aren't they nice.
All I can say is, and I'll be as kind as I can be in saying that if you buy a sprinter you're an idiot. I'm just trying to get through the warranty and then I'm trading it in on a new Ford or Ram with the same body style.
Jan 2018 update:
On my yearly cross country drive in 2017 I was stranded in NM in June 2017 for a couple of days. The dealer discovered that my problem was with the DEF system, which by the way had been completely replaced one year earlier in 2016, so they replaced the whole system again. Anyway, it's now Jan 2018 and now I have need for a glow-plug and the dealer tells me to replace all 6 would cost just under $1,000.00 as long as they don't run into a problem. If even one doesn't come out easily it could end up costing an additional $3,000.00 just to replace the plugs because they would have to take the engine head off.
I just need to get this piece of junk back to PA in the spring so I can trade it off for a real vehicle. I already have a deal worked out with a Ford dealership in PA to take this rolling piece of xxxx off my hands.
Fuel mileage is still bad compared to what I was getting for the first 38,000 miles. It's still down from (23.5 mpg) to (16-17).
PLEASE DON'T BUY ONE OF THESE HUNKS OF JUNK !!!!!!
Update as of Jan 26, 2019
Still drives like crap. Needed a glow plug and was told by the dealer that it would cost anywhere from $350 on the low side to $3500-$4000 on the high side. WTF! I found an aftermarket garage who changed it for $230. $230 to change a damn spark plug (ONE PLUG $230).
I can't wait to get back to the east coast where I have a Ford dealer prepared to take this garbage pile off my hands and is giving me a new Transit for a fleet price for dumping my Sprinter.
Please, Please, Please, don't buy one of these junk heaps!
I'm now back on the east coast. The engine light is still on, 10 years now, but the brakes finally work because the front shocks are shot after only 83,000 miles. I'm working with Enterprise Car Sales to get a Transit.
2 out of 5 stars
Another $6000.00 in repairs!
Mike, 01/03/2017
2010 Mercedes-Benz Sprinter 2500 144 WB Cargo 3dr Van (3.0L 6cyl Turbodiesel 5A)
I'm a courier. I drive about 30-40,000 miles per year. This is my second Sprinter( a 2005 & a 2010). The reason I bought 2 was the cargo capacity and interior height. At the time of purchases there was no comparable vans. Now there are! Service is VERY expensive, as you are buying Mercedes parts. Dealership service locations are few and far between. Both vans had deep surface … rust before 3 years (I didn't even know vehicles could rust anymore). This is the most unstable The (traction-wise) vehicle I have ever owned - I use snow tires year round. Never again for me!
Updated review. In the last 16,000 miles I have spent more than $3000.00 in a FAILED attempt to consistently get fuel from the gas tank to the engine!!! The "service" techs are still trying to figure out the problem.
Updated review. Sold it to someone who has to now put $2700.00 into a wiring harness because some sensor/tank "exploded" under the van. It just keeps on getting better, doesn't it?
Once again, the fuel delivery system. Add to this bill, the DEF system (ever wonder why this "idea" never caught on ).
1 out of 5 stars
ENGINE LIGHT PROBLEMS
James, 10/05/2017
2011 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Ext Van w/HR (3.0L 6cyl Turbodiesel 5A)
I bought a sprinter RV 2011 MB chassis with 14500 miles on it . And on the drive away from buying it the engine light came on got towed and MB replaced EGR valve out of dealer @14608 miles drove 823 miles to next dealer they replaced nox out @15345 miles drove 3454 miles to next dealer they did IQT out @ 18799 miles,..Now I sit at another dealer with about 20689 miles waiting for a … engine light problem to be fixed so I got 1890 miles on the last fix ..This is from March 17th 2017 to Oct 5th 2017 I am at my 4th Dealer visit in 6 months and drove only 6189 miles
Totally MB needs to fix this issue
4.63 out of 5 stars
Best 12 passenger van
ehibma, 10/06/2013
2012 Mercedes-Benz Sprinter 2500 144 WB Passenger 3dr Van (3.0L 6cyl Turbodiesel 5A)
This is by far the best 12 passenger van on the market!
We have put on about 10K miles now.
We knew within 5 minutes that we hated the GM/Ford/Dodge vans.
Those domestic vans drove horrible and were unsafe.
No headrests, kids had to duck under seatbelts.
We then found the Sprinter van.
This has been wonderful.
We get stopped all the time to ask what kind of van we have.
The diesel motor … has plenty of power and has been smooth up and down hills, with plenty of pickup power.
We have found the "lacks power" reviews unfounded.
The seats are comfortable and supportive, and we love being able to walk through to the back to help the kids when necessary.
A big family delight!
We have a limited number of reviews for the 2015 Mercedes-Benz Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.
2015 Sprinter Highlights
2500 144 WB Cargo
Base MSRP Excludes Destination Fee | $35,995 |
---|---|
Engine Type | Diesel |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 319.1 cu.ft. |
Drivetrain | rear wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the Sprinter include:
- Tire Pressure Warning
- Stability Control
- Post-collision safety system
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