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Consumer Reviews for the Mercedes-Benz Sprinter
Read recent reviews for the Mercedes-Benz Sprinter
John Wood, 06/28/2017
2016 Mercedes-Benz Sprinter 3500 170 WB Cargo 3dr Ext Van w/High Roof (2.1L 4cyl Turbodiesel 7A)
We bought the Sprinter 3500 brand new in 2016 with LTV RV Serentity motorhome. On our first extended vacation we have had 2 breakdowns. We travelled from Florida to Colorado for the first half of the trip and the engine blew an oil seal in Montrose, Colorado going up a long grade. Oil covered the engine and body of the vehicle. This was repaired, although oil continued to leak for … several more days (residual on vehicle body). Three weeks later, the engine lost power and would only run at 10 to 15 MPH on I 90 heading toward Butte, Montana. We almost lost our lives when this happened. We were able to drive it into Missoula, Montana to the dealership. The next day, service said there was a wiring harness problem and they ordered new parts overnight, but don't expect to have the vehicle repaired for 2 days. We called Mercedes customer care for assistance with trip interruption expenses. We were told that the Sprinter line of vehicles is specifically excluded from their concierge customer care program. So here we are...on vacation, stranded in Missoula and unable to continue to Glacier National Park.. our dream destination and we are stuck with unplanned expenses and non reimbursable reservations. We know that all vacations have to come to an end, but never would I have guessed that Mercedes would be the cause of that. It is really so sad that a once great vehicle manufacturer could become so bad and that they could care less about you as a customer.
What is a good price for a used 2016 Mercedes-Benz Sprinter?
- According to Edmunds.com's True Market Value calculations, the retail price of a used 2016 Mercedes-Benz Sprinter's most popular trim, the 2500 144 WB Cargo, in great condition with 84,000 miles on its odometer, is $33,310. Prices vary by trim, region and options included. Learn more
What engines are available in the 2016 Mercedes-Benz Sprinter?
- The 2016 Mercedes-Benz Sprinter is powered by a choice of two engines: a turbocharged 2.1-liter four-cylinder diesel generating 161 hp and 266 pound-feet of torque, and a turbocharged 3.0-liter diesel V6 rated at 188 hp and 325 lb-ft of torque. Learn more
* Delivery of any kind does not apply to Alaska and Hawaii. Contact the dealer for delivery details, restrictions and costs.