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2021 Lincoln Navigator Review
Price Range: $39,988 - $57,990
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Great
8.4
out of 10
edmunds TESTED
Overall, we think highly of the 2021 Navigator. A 450-horsepower engine and 10-speed transmission provide athletic speed, while cabin accommodations are at first-class standards. This is Lincoln at its new best.
2021 Lincoln Navigator Review
by the Edmunds Experts
What's new
- A new Special Edition package adds blacked-out exterior trim elements
- Part of the fourth Navigator generation introduced for 2018
Cost to Drive
Monthly estimates based on costs in Nebraska
$199/mo for Navigator Base
Navigator Base
vs
$217/mo
Avg. Large SUV
Reliability Ratings by RepairPal
3.5 out of 5 stars3.5/5Above Average
#6 out of 20 among Luxury Fullsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$671/yr
vs. $735/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Frequency
1.57x/yr
vs. 1.83x/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Severity
11.5%
vs. 16.5%
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
powered by RepairPal
Lincoln Navigator Owner Reviews
Most Helpful Owner Reviews
Trending topics
Beautiful piece of junk
1 out of 5 starsLadyCarlover, 11/04/2020
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
After years of Navigators I became bored and bought a few different Suv's, until the new Navigator was announced. I ordered one immediately! Within the first month I knew something was really off about the car and the way it drove. I took it back to the dealer twice to only be told noting was wrong. Fast forward a year and the transmission totally fails and had to be replaced, only they … didn't totally replace it, they only did half. A month later it failed again, as did the engine. Now bow have been replaced and it still doesn't run well. It has a constant vibration that it never had before the total overhaul under the hood. Lincoln has a major problem with service. They may have built the best looking SUV out there, but if it doesn't run properly and they treat you horrible when you need service, it just isn't worth it. Even with the Black Label the service is embarrassing. They will need to step it up if they want to compete with the Escalade, Range Rovers, etc... So, in short I'd look elsewhere if you are contemplating this vehicle, I've had just about every luxury SUV out there and this one was by far the worst!
Broken and Confused
1 out of 5 starsMike K, 03/17/2021
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
During the pandemic we bought a Motorhome and wanted to flat tow a vehicle behind it. The Navigator was a great option but I was really concerned about the reliability.
4 months later I have had the BlackLabel in the sho- for more than 15days and there are still several issues. The communication typically takes 24-48 hour from the dealership and more than 30days the BlackLabel … Concierge.
Issues to date; ~6,000miles
-Windshield wipers squeak (resolved)
-Seat squeaks(replacing the entire seat) waiting 2 weeks at this point.
-Navigation goes black and shuts off (Technical Service Bulletin (TSB) that is designed to address the concerns related to your SYNC screen and Phone As A Key feature. That bulletin reference is TSB 20-2363 - this helped but did not resolve the known issue)
-the car smells like it is burning
-several other items that seem to be replaced to the navigation like blue tooth issues, windshield wipers going off with for no reason, volume controls not working, etc.
$80000 piece of junk
2 out of 5 starsMike, 12/30/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
Traded an Infinti for a Navigator what a mistake. 3 months in tailgate lift wouldn't work. Had to replace both actuators. Today couldn't unlock the doors with either key fob. 5 months old with less than 10000 miles. For this amount of money that should not be the case. Will never by another.
Decent Vehicle, Terrible Service and Support
1 out of 5 starsTim F, 04/07/2021
2021 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
All the hype of owning a Lincoln and the service that comes with it falls through the cracks the moment you need help.
Lincoln offers to pick up your car for service to their nearest dealer. True? No, it is not true (at least in my case and I live in a populated 4 million resident metro).
Lincoln stands behind their cars with great service. True? No, it is not true. Called in … for service a few months ago and they said I would have to wait 6 MONTHS to be seen to fix a faulty rear seat entertainment screen on a brand new Navigator.
I called Lincoln for help and they said to talk to their internal 'Lincoln Play' team. The call transfers straight to voicemail for some 3rd party company that makes the screen. Did they return my call? Nope. Never. Not once.
A few months passed. I called Lincoln again for help. They said they would call the dealer. They called the dealer and the dealer said it would be a month and a half to be seen now and no, they would not pick up my vehicle as advertised.
They are now calling local Ford dealers to see if they can help with some measure of hope that a Ford service department can figure out a Lincoln proprietary issue. I appreciate the willingness for the Lincoln agent to help, but his hands are tied by their dealer network not being willing to provide any level of reasonable support.
Think I'm wrong? Give your local Lincoln service team a call first before you buy from them and ask how long it will take to be seen for your Lincoln. It might change your perspective on the service promised to you.
Currently, I am still waiting for support on both a seat belt issue that keeps unlocking itself and a rear entertainment system that only occasionally works.
We have a limited number of reviews for the 2021 Lincoln Navigator, so we've included reviews for other years of the Navigator since its last redesign.
2021 Navigator Highlights
Base
| Base MSRP Excludes Destination Fee | $76,705 |
|---|---|
| Engine Type | Gas |
| Combined MPG | 18 MPG |
| Cost to Drive | $199/month |
| Seating | 7 seats |
| Cargo Capacity All Seats In Place | 19.3 cu.ft. |
rear wheel drive | |
| Warranty | 4 years / 50,000 miles |
Safety
Our experts like the Navigator models:
- Surround-View Camera
- Provides a top-down view of the car on the center screen to help you navigate tight spaces.
- MyKey
- Allows owners to specify speed limits and stereo volume limits for secondary drivers (think: teenagers and valets).
- Adaptive Cruise Control
- Adaptive cruise control follows at a set distance, and collision mitigation can bring the car to a complete stop in emergencies.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover3 / 5Dynamic Test ResultNo TipRisk Of Rollover20.8%
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