2019 Jeep Cherokee Review

Name: 2019 Jeep Cherokee
Brand: Jeep

Price Range: $11,777 - $33,573

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Jeep Cherokee for Sale

Edmunds' Expert Review

by Will Kaufman

Pros

Available V6 and turbocharged engines provide smooth and assertive power
Absorbent suspension smooths out rough surfaces
Capable and user-friendly 8.4-inch touchscreen on many models
Trailhawk offers unique off-road capability for a small crossover

Cons

Sluggish acceleration with the base 2.4-liter engine
Less cargo capacity than other small crossovers

What's new

New exterior look
New optional turbocharged 2.0-liter four-cylinder
Upgraded standard infotainment system
Part of the second Cherokee generation introduced for 2014

If you want a small SUV that can tow or go off-road, the 2019 Jeep Cherokee is worth a look. Thankfully, that look will be much more pleasant this year, too. Jeep has given the exterior styling a much-needed refresh and included some upgrades in the cabin and under the hood.

Continue reading Edmunds Expert Rating below

For sale near Boydton, VA

192 listings

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Stock photo^**
2019 Jeep Cherokee
Latitude Plus 4dr SUV
$15,007
good price
$1,004 below market
- 88,148 miles
- No accidents, 3 owners, corporate fleet vehicle
- 5 Seats
- Crossroads Chrysler Dodge Jeep Ram Fiat of Henderson (22 mi away)
- AWD/4WD
- Back-up camera
- Bluetooth
- Keyless Entry/Start
- Upgraded Headlights
Close
Located in Henderson, NC
Adventure meets comfort in this 2019 Jeep Cherokee Latitude Plus 4WD, offering legendary 4WD capability, a sleek touchscreen infotainment system, and ...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: 1C4PJMLX2KD131115
Stock: PU480A
Certified Pre-Owned: No
Listed since: 08-06-2025
Price Drop
Certified 2019 Jeep Cherokee
Limited 4dr SUV
$15,850
great price
$4,010 below market
- 72,808 miles
- No accidents, 2 owners, personal use
- 5 Seats, 19 City / 27 Hwy MPG
- Driveway (342 mi away)
- Home delivery*
- AWD/4WD
- Back-up camera
- Bluetooth
- Leather Seats
- Sunroof/Moonroof
Close
Located in Lexington, KY
Apple CarPlay,Automatic Parking,Back-Up Camera,Blind Spot Monitor,Bluetooth,Brake Assist,Heated Seats,Heated Steering Wheel,Keyless Start,Lane Departu...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
22 Combined MPG (19 City/27 Highway)
Listing Information:
VIN: 1C4PJMDN8KD124117
Stock: KD124117P
Certified Pre-Owned: Yes

See all for sale

Beyond the obvious changes to the Cherokee's sheet metal, Jeep has added a few nice interior upgrades, such as a storage bin for phones in the center console and a few upgraded trim options. There's also a new optional turbocharged 2.0-liter four-cylinder that's more powerful than the Cherokee's base four-cylinder and more fuel-efficient than the optional V6 engine. You can read more about it in our 2019 Jeep Cherokee First Drive.

The Cherokee still doesn't offer as much cargo capacity as rivals, and even with the new 2.0-liter engine, fuel economy falls a little short of class leaders. The ever-practical Honda CR-V remains an easy choice for buyers who don't need the Cherokee's particular strengths thanks to its exceptional cargo space and efficiency. If you're going to be spending most of your time on the road, the Mazda CX-5 both feels more upscale inside and is more engaging to drive.

Overall, though, the Cherokee's off-road and towing capabilities along with its 2019 improvements make it a solid choice for a small SUV.

What's it like to live with?

Edmunds' editorial team acquired and lived with a 2014 Jeep Cherokee for a year, putting 22,000 miles on the odometer. We tested the Cherokee's off-road capability, on-road comfort, cargo space and more. There are some differences between the 2014 and 2019 worth noting — the 2019 model received a styling refresh and some interior updates and added an optional turbocharged four-cylinder engine. But the 2019 is in the same generation as our test Cherokee, so many of our observations still apply.

Edmunds' Expert Rating

7.8 / 10

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the 2019 Jeep Cherokee (3.2-liter V6 | 9-speed automatic | 4WD).

Scorecard

Overall	7.8 / 10
Driving	7.5
Comfort	7.5
Interior	8.0
Utility	8.0
Technology	8.5

Driving

7.5

We're pleasantly surprised by how well this Jeep steers and handles on the pavement, given the brand's association with off-road prowess. The V6 in our test vehicle pulls strongly when called upon but lacks low-end response. A new turbo 2.0-liter engine is offered, which outperforms the V6.

Acceleration

7.5

This V6-powered Cherokee has decent top-end punch but is lackluster off the line. Its nine-speed transmission's sluggish responses are partly to blame. The Cherokee fails to match the top Ford Escape and is just slightly quicker than the Honda CR-V, both of which have smaller turbo four-cylinders.

Braking

7.5

The pedal has a good amount of effort and response, making it easy and predictable to stop smoothly in everyday driving. It needed 128 feet to stop from 60 mph — marginally better than average for the class — but showed good stability under hard braking.

Steering

8.0

The steering is nicely weighted, feels direct, and even transmits some of the road texture to the driver. Bigger bumps are nicely filtered out. It's well-balanced all around, and there's a good sense of center when driving on the highway, so you're never chasing the wheel when going straight.

Handling

8.5

Handling is unexpectedly sporty. Despite its 4,000-pound curb weight, low-rolling-resistance tires and higher center of gravity, the Cherokee handles better than some sedans. Its body motions feel well-controlled with not a lot of body roll, even at higher speeds.

Drivability

7.0

Most people will find this nine-speed gearbox's shift quality agreeable and much improved over earlier efforts. It's slow to respond when attempting three-point turns, though. The stop-start system isn't too intrusive. Sport mode holds lower gears and turns traction control off — odd but cool.

Off-road

7.5

Jeep Active Drive II is available on Latitude and includes 4-Low mode, increases ride height by an inch, and has a crawl ratio of 48.3:1 when equipped with the V6 engine. For real off-road ability, check out the Cherokee Trailhawk — it's one of the most capable in the class.

Comfort

7.5

The Cherokee does a fine job of softening harsh roads, but it's less adept at controlling the ups and downs of smoother undulating roads. We found the seats to be comfortable even if they don't provide a lot of lateral support. The climate control system is both effective and easy to use.

Seat comfort

7.5

The seats have soft cushions, which helps make up for relatively flat bottom cushions, and the center sections have breathable upholstery. There's a decent amount of padding on both inboard and outboard armrests. Lateral support is on the meek side, which is forgivable for an SUV.

Ride comfort

8.0

The Cherokee's ride is pleasant. It's not a luxurious experience, but the suspension effectively filters out sharper road imperfections. Deep undulations reveal a lack of damping — the car takes its time before settling — but it still provides a pretty nice compromise between compliance and control.

Noise & vibration

7.0

There's an average amount of road and ambient noise that penetrates the cabin, and some wind noise as well. It's not particularly distracting, but we wouldn't call it quiet. We experienced no real interior creeks or rattles during our time with the car.

Climate control

8.0

The system maintains temperature well, and the controls are easy to locate and adjust. Some functions such as the seat- and steering-wheel heaters are located in the touchscreen, requiring an extra step but pop up immediately when you start the car — a nice touch. Seat heaters get toasty quickly, too.

Interior

8.0

The high-mounted cabin is easy to climb into and see out of, and there's ample headroom. Backseat passengers will appreciate the generous legroom. However, those who struggle to see small type might want to upgrade to the larger infotainment screen.

Ease of use

7.5

This Jeep is not only easy to use, but it's also easy to figure out thanks to a straightforward Uconnect system and large, easy-to-wield knobs and buttons. The touchscreen is small compared to many others available, and it could be a challenge for those who rely on large screen text.

Getting in/getting out

8.0

Entry/exit is aided by large-ish door openings and seats that are at an ideal height for slipping in. There is a moderate stepover, but anybody buying an SUV should expect as much. People with longer torsos will have to duck under the roof rail but will find plenty of headroom once inside.

Driving position

8.5

There is a generous amount of seat height adjustment, which should suit a wide range of driver types. The fore-aft slide adjustment range is also good and accommodates long-legged drivers. The steering column has an adequate reach-and-tilt range, and the armrests are set at a comfortable height.

Roominess

8.0

There's plenty of space to stretch out in front with seats that are suitable for larger frames. Sitting behind a 5-foot-9 driver, a person of the same size will find more than enough legroom and ample headroom. The middle seat cushion is on the firm side as is typical but could fit an adult passenger if needed.

Visibility

8.0

Visibility is good all around. The view straight back is free of obstructions, and the generous glass — including the small window at each rear flank — also helps to minimize blind spots. You can turn on the rearview camera manually and have it stay on for a few seconds, even if you're at speed.

Quality

7.5

There are nicer cabins out there, but the Cherokee's isn't unappealing. All control knobs have soft detents and rubberized knurling, which makes for easy and pleasant adjustment. Some may say the hard plastic trim has a ruggedness to it, but frankly it looks a bit cheap compared to materials in segment leaders.

Utility

8.0

Despite the trunk's small volume dimensions, its layout is clever and useful. There's a good variety of cabin storage options for common items. For those who tow trailers, an optional tow package increases the Cherokee's capacity to a useful 4,500 pounds.

Small-item storage

8.0

There's a decent amount of miscellaneous storage throughout the cabin — a couple of nooks designed for smartphones, a dual-level armrest bin, a deep glovebox, and door pockets that can hold larger water bottles. A bonus compartment is located on top of the dash, and the standard sunglass spot is overhead.

Cargo space

7.5

The adjustable load floor is handy — it can be level with the folded rear seats or dropped down for more space. Liftover height is manageable, and there's plenty of usable space despite a somewhat intrusive suspension. Its 24.6 cubic feet makes it one of the smallest trunks in the segment.

Child safety seat accommodation

8.0

Isofix anchors are clearly marked and easy to access between the rear seatback and the bottom cushion. Likewise, the rear tethers are also easy to access on the back of the seats. Good rear legroom means rear-facing seats have a better chance of fitting.

Towing

5.0

Properly equipped, the Cherokee can tow up to 4,500 pounds, which is best in class. The tow package includes seven- and four-pin wiring harnesses, auxiliary transmission cooler, a Class III hitch, a full-size spare, heavy-duty engine cooling and trailer wiring. It also requires one of the two engine upgrades.

Technology

8.5

The array of technology in the Cherokee is impressive. Many of the advanced driver aids are optional, however, and the standard infotainment screen is small by modern standards. The upgraded audio system delivers great sound, and there are lots of ways to keep many mobile devices charged.

Audio & navigation

8.0

There's no native nav, but the nine-speaker audio upgrade is quite good. Three speakers across the dash produce distortion-free tunes and create a proper surround-sound environment, even at the max tone settings. The touchscreen is small, but the graphics and interface are sharp and responsive.

Smartphone integration

8.5

Apple CarPlay and Android Auto are standard, and the interface is nice, even if the icons are on the small side. There are two front-cabin USB ports — one in front of the shifter and one inside the glovebox — as well as two 12-volt sockets and an auxiliary outlet. In back there's a 115-volt socket and two additional USBs.

Driver aids

7.5

Not a lot of driver aids are offered, but on the ones it has, such as blind-spot monitoring, the alerts can be configured to be audible or visual only. The manual camera activation is a nice touch, too. Adaptive cruise or lane keeping assist is available on higher trims.

Voice control

8.5

The menu is pretty straightforward, providing prompts that are helpful in guiding you through available commands. You can make calls, tune to a radio station, and even set the climate control system all through voice commands. A longer hold will call up Siri if you have your phone plugged in.

Compare 2019 Jeep Cherokee trim levels

Helpful trims summary and side-by-side comparison chart

2019 Jeep Cherokee models

The 2019 Jeep Cherokee is a small crossover SUV offered in five main trim levels. The Latitude is the base trim, and the Latitude Plus adds premium equipment, but you have to go up to the Limited and off-road-focused Trailhawk trims to get standard safety equipment. Finally, the top-of-the-line Overland comes with all the interior and exterior amenities.

Standard on the 2019 Jeep Cherokee is a 2.4-liter four-cylinder engine rated at 180 horsepower and 171 lb-ft of torque. You can also get an optional 3.2-liter V6 that makes 271 hp and 239 lb-ft of torque or a 2.0-liter turbo that makes 270 hp and 295 lb-ft. A nine-speed automatic transmission is standard with all engines. The Latitude, Limited and Overland are available with either front-wheel drive or all-wheel drive, while the Trailhawk comes standard with all-wheel drive.

Standard equipment highlights for the Latitude include 17-inch wheels, automatic xenon headlights, heated side mirrors, height-adjustable front seats, 60/40-split folding rear seatback, a folding front passenger seat with a storage compartment inside the seat cushion, Bluetooth, a rearview camera, a USB port, a new 7-inch touchscreen interface and a six-speaker audio system. Android Auto and Apple CarPlay integration is standard across the range for 2019. There's also a variant for 4WD models called the Upland, which adds black exterior trim and all-terrain tires.

The Latitude Plus trim adds keyless ignition and entry, leather inserts in the upholstery, a power-adjustable driver's seat, and a leather-wrapped steering wheel and shift knob. Satellite radio is standard as are two extra USB ports. The Altitude variant includes 18-inch wheels and gloss-black exterior trim.

The Latitude Plus has one notable package available, the Comfort and Convenience package, which adds features such as an auxiliary household power outlet, dual-zone climate control, a power liftgate, auto-dimming rearview mirror, remote start, and a universal garage door opener.

The Limited trim includes the Latitude's Comfort and Convenience package, and also adds 18-inch wheels, blind-spot monitoring and rear cross-traffic alert, rear parking sensors, a power front passenger seat, leather upholstery, an upgraded driver information display in the gauge cluster, heated front seats and a heated steering wheel, and an 8.4-inch touchscreen infotainment system. The High Altitude version adds 19-inch wheels, body-colored body accents, dark gray exterior trim and a navigation system.

These three trim levels all come standard with the 2.4-liter four-cylinder. The turbocharged 2.0-liter and V6 engines are available as an upgrade for the Latitude Plus and Limited trims.

The range-topping Overland comes standard with the V6, with the option to add the 2.0-liter, and has its own 18-inch wheels, unique body-colored exterior trim, cornering lights, sound-deadening windshield and front windows, driver-seat memory functions, a leather-wrapped instrument panel, wood steering-wheel inserts, upgraded leather upholstery, ventilated front seats, a power-adjustable passenger seat, sliding rear seat, a nine-speaker audio system, a navigation system and HD radio.

The nine-speaker stereo and sunroof are available as standard features in lower trim levels.

The off-road-themed Trailhawk comes with an advanced all-wheel-drive system (Active Drive II with Active Drive Lock) and also boasts slightly wider 17-inch wheels and all-terrain tires, increased ground clearance, off-road-oriented suspension tuning, a locking rear differential, hill ascent and descent control, skid plates, tow hooks, unique exterior trim, and unique cloth and leather upholstery. Its equipment otherwise largely mirrors the Limited trim level's equipment, though it lacks the power liftgate, remote start, and auto-dimming rearview mirror. These are part of the Trailhawk Comfort and Convenience package. As on the Overland, the V6 is standard while the 2.0-liter is optional. Navigation is available for both the Limited and the Trailhawk. The Trailhawk Elite adds most of the Overland's features.

The more advanced Active Drive II AWD system from the Trailhawk is available as an optional extra on AWD-equipped Latitude Plus, Limited and Overland Cherokees.

Many of the higher trims' features are available on lower trims via optional packages or as stand-alone extras. If you're planning on towing, equip your Latitude Plus, Limited or Trailhawk trim with a Trailer Tow group package. This package includes a stand-alone transmission cooler, Class III hitch, trailer wiring harness for both four- and seven-pin systems, as well as a full-size spare. V6-equipped models also receive additional engine cooling.

Jeep also offers the Technology group package on the Limited, Trailhawk and Overland trims. Included in this safety-oriented package is forward collision warning with automatic emergency braking, traffic-adaptive cruise control, lane departure warning, automatic wipers, auto high-beam headlights, and an automatic parking system that works on both parallel and perpendicular spots.

Cost to Drive

Monthly estimates based on costs in Virginia

$143/mo

$173/mo

Avg. Midsize SUV

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Reliability

The 2019 Jeep Cherokee has a 3 years / 36,000 miles basic warranty and 11 recalls. RepairPal gives it a reliability rating of 4 out of 5, ranks it #8 out of 29 among Compact SUVs. Below you’ll find our owner reviews.

Reliability Rating by RepairPal

4 out of 5 stars4/5Excellent

#8 out of 29 among Compact SUVs

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

$507/yr

vs. $465/yr
for Average Compact SUV

Frequency

0.64x/yr

vs. 1x/yr
for Average Compact SUV

Severity

11.7%

vs. 11.5%
for Average Compact SUV

Recalls

11 recalls found

Checking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.

If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).

Recall Number:: 25V011000
Manufacturer Recall Number:: 01C
Manufactured from:: 2016-10-10 to
Number of vehicles affected:: 63130
Defect Description:: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Defect Consequence:: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Corrective Action:: The remedy is under development. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Recall Number:: 20V208000
Manufacturer Recall Number:: W25
Number of vehicles affected:: 425599
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Defect Consequence:: Reduced visibility increases the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.

Recall Number:: 19V637000
Manufacturer Recall Number:: V99
Manufactured from:: 2019-06-25 to 2019-08-06
Number of vehicles affected:: 5294
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Defect Consequence:: A loss of steering control increases the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall is expected to begin October 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Recall Number:: 19V449000
Manufacturer Recall Number:: V63
Manufactured from:: 2018-07-28 to 2018-09-20
Number of vehicles affected:: 41169
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Defect Consequence:: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
Corrective Action:: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

Recall Number:: 19V248000
Manufacturer Recall Number:: V31
Manufactured from:: 2018-11-26 to 2018-11-26
Number of vehicles affected:: 253
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Defect Consequence:: In the event of a crash, the seat may move, increasing the risk of injury.
Corrective Action:: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Recall Number:: 18V917000
Manufacturer Recall Number:: UC4
Manufactured from:: 2018-05-08 to 2018-05-23
Number of vehicles affected:: 52
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Defect Consequence:: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
Corrective Action:: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Recall Number:: 18V739000
Manufacturer Recall Number:: UA9
Manufactured from:: 2017-10-01 to 2018-10-15
Number of vehicles affected:: 86053
Defect Description:: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Defect Consequence:: A vehicle stall can increase the risk of crash.
Corrective Action:: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

Recall Number:: 18V524000
Manufacturer Recall Number:: U87
Manufactured from:: 2017-08-30 to 2018-06-27
Number of vehicles affected:: 12779
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and Chrysler Pacifica vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Defect Consequence:: A vehicle stall can increase the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Recall Number:: 18V523000
Manufacturer Recall Number:: U86
Manufactured from:: 2018-04-11 to 2018-06-14
Number of vehicles affected:: 154335
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Defect Consequence:: A reduction of braking performance can increase the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Recall Number:: 18V492000
Manufacturer Recall Number:: U85
Manufactured from:: 2018-06-19 to 2018-06-30
Number of vehicles affected:: 5
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Defect Consequence:: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Recall Number:: 18V344000
Manufacturer Recall Number:: U52
Manufactured from:: 2018-02-04 to 2018-04-04
Number of vehicles affected:: 14
Defect Description:: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Defect Consequence:: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
Corrective Action:: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall is expected to begin July 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Warranty

3 years / 36,000 miles Basic Warranty

Basic Warranty: 3 years / 36,000 miles
Drivetrain Warranty: 5 years / 60,000 miles
Rust Warranty: 5 years / unlimited miles
Roadside assistance Warranty: 5 years / 60,000 miles

Jeep Cherokee Owner Reviews

3.5

187 reviews

5(47%)

4(10%)

3(11%)

2(10%)

1(22%)

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Brian Andrew, 08/24/2018

2019 Jeep Cherokee Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)

On 06/11/18 I purchased a 2019 Jeep Cherokee Latitude Plus 4x4. On 06/21/18 I noticed the rear passenger taillight was allowing moisture in it resulting in condensation to build up inside the taillight. (Replaced under warranty on 08/22/18) on 07/08/18 - 07/09/18 - 07/10/18 I ran into an issue with the transmission shifting hard and then displaying a message on the dash that stated … “service transmission, restart in park at zero speed” forcing me to coast to a stop and place the vehicle in park and restart it in order to have the transmission work again. (Diagnosed on 07/11/18 and valve body solenoid learn and performed quick learn under warranty) On 07/15/18 AppleCar Play wouldn’t launch on either my iPhone X or my partners iPhone 8 both operating iOS 11.4.1, the USB ports wouldn’t recognize either phones being plugged into them and then the transmission shifted hard while driving between 65mph-55mph to Cumberland, MD from Pittsburgh, PA through the Laurel Highlands. On 07/20/18 the radio went into theft lock mode while driving asking for a 4 digit pin and then the transmission wouldn’t upshift or downshift properly resulting in a message again flashing on the dash stating “service transmission, restart in park with vehicle at zero speed”. On 07/25/18 the vehicle bucked me hard into an interaction upon taking off from a stop light to the point where I put the vehicle in park and got out to check for damage bc I thought the driver behind me had rear ended me. On 08/02/18 the radio went black for about 3-4 minutes while driving then ran through its startup / loading screen as if I had just gotten into the vehicle and started it. On 08/03/18 the radio froze while driving displaying “please wait.....” in red in the middle of the screen and wouldn’t allow you to select anything on the screen. On 08/04/18 the radio randomly started making its own selections on the screen as if you were touching the menus and selecting things. The vehicle also shifted hard while slowing down around 35-45mph. On 08/07/18 the radio restarted itself after driving for about 10 minutes after its rebooted itself it again started selecting menus as if someone was touching the screen and making the selections. On 08/11/18 the vehicle again had transmission issues. When the cruise was set at 65 mph on a flat area of open road it rev’d up to 4,000 RPM and stayed that way for about 1 minute. It again hard shifted when taking off from a stop at an intersection. (On 08/15/18 the rear drivers side taillight began to allow water into the taillight resulting in a buildup of condensation. (Replaced under warranty on 08/22/18) 08/17/18 radio again restarted itself while driving and coming to a stop at a stop light. (finally got this on video occurring and a replacement radio is on order due to the radio not accepting an update that is available and the dealership feeling it’s an issue with the unit) 08/18/18 transmission shifted hard twice while driving up an incline on Donahue Rd driving between 45mph-50mph on my way from Latrobe, PA to Pittsburgh, PA. On 08/18/18 the drivers seatbelt became difficult to latch into the buckle and the dashboard would not recognize when the seatbelt wasn’t clipped in resulting in no warning message / light to display on the dash. (defective buckle replaced under warranty on 08/22/18) 08/22/18 Dealership takes measurement of oil due to concern of oil consumption and orders a replacement engine due to oil loss / consumption. An appointment is schedule for a new engine to be put in on 09/05/18 along with another leaking taillight to be replaced, radio to be replaced and the transmission to be looked at again. I am beyond frustrated with this experience and am asking that Jeep give me a replacement vehicle due to the effect the service history, engine replacement and not getting a resolution / proper diagnosis for this transmission yet will have on the resale of my vehicle down the road. I have all documents from my service visits as well as videos and pictures of things when they occurred and it was safe to take / record the issue/concern. This was my first brand new vehicle purchase and now I am questioning whether it was the right decision. PLEASE JEEP HELP ME! #Jeep #Cherokee #FCA

2019 Jeep Cherokee Limited-4,000 miles

Jazz1, 11/13/2018

2019 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)

Update: I’m adding two stars over the longer term at 24,000 miles. What is apparent to me was the dealer’s service department damaged the vehicle while trying to repair it. I have since switched dealers/service department to another Jeep dealer. Since then all has been well. Also, Chrysler seemed ill equipped, originally, to provide replacement parts even under warranty. I do not know if …

17,000 miles in so far so good. (Long review)

Cameron, 03/17/2019

2019 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)

Car Review So I’m gonna break this down into category’s. But here’s a little background info.. I bought the car August of 2018 so I’ve owned the vehicle for roughly 7 months now. Currently I’m at 16,500 miles and will probably be around 33,000 by the end of the year. ( I commute to about 30 miles one way to work so roughly 300 miles a week. Gas Proficiency - I would say when I first … got the car I was commuting so the gas mileage was horrible but now that I commute I can easily get 378 miles worth of gas each week. - I usually only fill up once a week and it cost me about $30-$35 a week (when the tank is close to empty ) Comfort - this car is so comfortable ! It makes commuting a breeze! Performance wise: 1. This is the first new car I’ve owned, I used to own a 2005 Jeep Liberty. So compared to the liberty this Cherokee is BEYOND better. 2. My mother owns a 2009 Grand Cherokee Limited with a V8 engine and I still think the 2009 accelerates better than the 2019 Jeep Cherokee. (Then again it is a grand Cherokee and it’s a v8) Basically what I’m trying to say is that you would think a car that is 10 years newer would accelerate better. Also highway wise once you tap the gas it accelerate pretty nice. The problem is when your doing errands around town, the car can be so slow especially when you have to stop frequently for traffic lights. 3. Since I’ve had the vehicle the infotainment screen has blacked out 3 times. I took it to the dealer and they ran some test and rebooted it. Since then it’s restarted once while driving Brakes 1. When I first got the car the brakes were fabulous lol. 7 months after they’re still pretty good but I’ll probably get new brake pads before the summer. It just takes a little longer to brake Transmission 1. It shifts too hard sometimes and it’s annoying because you’ll think something is falling from the car Start stop feature 1. That [non-permissible content removed] is annoying. The car doesn’t accelerate as quickly as it would if the start stop feature was disabled. Fun fact: you can turn it off permanently. You have to click the button every time you get in the car ( it’s second nature to me now) Cabin noise 1. Loud, the engine is loud inside but outside it’s quiet as a whistle Speakers 1. Love them! I’m glad you can adjust the base and the all that Jazz Different Driving Modes 1. Sport - I’ve only tested it a few times and the car does accelerate better but it’ll drain your gas like no tomorrow 2. Snow- I LOVE the snow feature , we recently had a bad snow storm and it was plowing through the snow with ease. MAKE SURE YOU HAVE A FULL TANK..this burns so much gas 3. Sand- haven’t tried it Overall- I give the car a B. Only because I’m biased about repairs but I mean after owning the car for 7 months I think that needing new brakes and other maintenance is pretty standard, especially with the mileage I’ve already accumulated.

Beware of 2019 Jeep Cherokee Limited

Jason, 01/11/2019

2019 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)

Bought a 2019 Jeep Cherokee a few weeks ago. Within 78 hours of owning the car, I went to start it up and the the car made a stalling noise. I tried to jump it and was unsuccessful. The next morning I made another attempt to start the car and it started up fine... two days later same thing happens.... I go to start the car to leave for work and the car stalls. After 15 minutes of yelling …

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2019 Jeep Cherokee video

2019 Jeep Cherokee Unveil

When the Jeep Cherokee was redesigned in 2014, it had looks that were controversial to say the least. The grille and headlights were the most hotly debated design cues, and for 2019, the folks at Jeep have addressed those issues. The Jeep Cherokee gets a midcycle refresh for 2019, with a flatter front grille, new headlights, new taillights, and some updates beneath the…

2019 Cherokee Highlights

Trim:

Latitude

Base MSRP Excludes Destination Fee	$25,045
Engine Type	Gas
Combined MPG	25 MPG
Cost to Drive	$143/month
Seating	5 seats
Cargo Capacity All Seats In Place	24.6 cu.ft.
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

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Safety

Our experts like the Cherokee models:

Uconnect Access: Automatically connect to 911 in an emergency, track the vehicle in case of theft, and send an email or text alert if the alarm goes off.
Trailer Sway Control: Helps mitigate trailer sway by selectively applying brakes and reducing power to keep the trailer in line with the car.
Rear Cross Path Detection: Helps prevent collisions by alerting when a vehicle approaches from the side while you're backing up.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall4 / 5
Driver4 / 5
Passenger5 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver5 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover17.4%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Good
Small Overlap Front Passenger-Side Test
Good
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2019 Jeep Cherokee Limited-4,000 miles

17,000 miles in so far so good. (Long review)

Beware of 2019 Jeep Cherokee Limited

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