2020 Jeep Cherokee
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2020 Jeep Cherokee Review
- Available V6 and turbocharged engines provide smooth and assertive power
- Absorbent suspension smooths out rough surfaces
- Capable and user-friendly 8.4-inch touchscreen on many models
- Trailhawk offers unique off-road capability for a small crossover
- Sluggish acceleration with the base 2.4-liter engine
- Less cargo capacity than other small crossovers
- No significant changes for 2020
- Part of the second Cherokee generation introduced for 2014
Comfortable on the highway, capable on the trail, and better-looking than it was just a scant two years ago, the 2020 Jeep Cherokee is a strong choice in the compact SUV segment. More than just a comfy crossover that can tackle rocks, though, the Cherokee has appealing high-tech features, a surprisingly sporty nature, two respectable optional powertrains, and some class-leading numbers when it comes to towing.
While the standard 2020 Cherokee comes with a non-turbocharged four-cylinder engine, there are two others you can choose from: a V6 or a turbocharged four-cylinder. Both are strong performers, with the turbo engine pulling ahead in both power and fuel economy. Under the vehicle itself, there are multiple all-wheel-drive systems to choose from, including the sophisticated system used in the Cherokee Trailhawk, which can get you much further off the beaten path than the average crossover. What's more, the Cherokee, when equipped correctly, can tow as much as 4,500 pounds — a class-leading number.
Inside, the Cherokee comes standard with features such as Apple CarPlay and Android Auto. And there are all sorts of available safety options including adaptive cruise control, forward collision warning with automatic braking, and blind-spot monitoring. On top of all that, you can get Jeep's 8.4-inch Uconnect infotainment system, which is one of our favorites in the class.
The 2020 Cherokee has some stiff competition, though, in the form of vehicles such as the well-rounded Honda CR-V, the value-packed Subaru Forester and the newly rugged Toyota RAV4. We'd still recommend taking the Cherokee for a test drive, especially if you're a fan of plush seats, a quiet ride and above-average off-road capability.
What's it like to live with the Cherokee?
As a part of our long-term vehicle test program, the Edmunds' editorial team acquired and lived with a 2014 Jeep Cherokee for a year, putting over 20,000 miles on the odometer. We tested the Cherokee in all kinds of environments and reported on its off-road capability, cabin comfort, in-car tech and more. There are some differences between the 2014 and 2020 worth noting — the Cherokee's styling was refreshed in 2019 and an optional turbocharged four-cylinder engine was added to the lineup. But the 2020 is in the same generation as our test Cherokee, so many of our observations still apply.
Our verdict | |
The latest Jeep Cherokee ditches its non-traditional styling for a more familial Grand Cherokee Light design. The V6 here is still an option, but there's a hot turbocharged 2.0-liter engine as well. In proper Jeep fashion, the Cherokee remains one of the most capable compact SUVs in the segment. | |
How does the Cherokee drive? | |
We're pleasantly surprised by the Cherokee's sporty nature, especially when you consider Jeep's reputation for off-road capability. Steering is nicely weighted and feels direct. It also transmits some of the road texture to the driver. The wheel is well-balanced, and there's a good sense of on-center feel. Shifts feels sluggish with the nine-speed automatic, so we'd probably opt for the turbo 2.0-liter engine, which outperforms the V6. The brake pedal has a good amount of effort and response, making it easy and predictable to stop smoothly in everyday driving. Off-roading is above average, too, with multiple trim levels from which to choose that offer varying levels of dirt-capability. | |
How comfortable is the Cherokee? | |
The Cherokee does a fine job of softening harsh roads but is less adept at controlling the ups and downs of smoother undulating roads. We found the seats to be comfortable, with nice, breathable upholstery, even if they don't provide a lot of lateral support. There's an average amount of road and wind noise, not enough to be distracting, but we wouldn't call it quiet either. The climate control system maintains temperature well, and the controls are easy to locate and adjust. Some functions such as the seat- and steering-wheel heaters are located in the touchscreen, requiring an extra step, but pop up immediately when you start the car — a nice touch. Seat heaters get toasty quickly, too. | |
How’s the interior? | |
The high-mounted cabin is easy to climb into and see out of, and there's an ample amount of headroom. The view straight back is free of obstructions, and the generous glass — including the small window at each rear flank -- also helps to minimize blind spots. There's also a generous amount of seat height adjustment, which should suit a wide range of driver types. Backseat passengers will appreciate the generous legroom. This Jeep is not only easy to use, it's also easy to figure out, thanks to a straightforward Uconnect infotainment system and large, easy-to-wield knobs and buttons. However, those who are eyesight-challenged might want to upgrade to the larger 8.4-inch infotainment screen. | |
How’s the tech? | |
Apple CarPlay and Android Auto are standard and the entry-level infotainment interface is nice, even if the icons are on the small side. The touchscreen menu is pretty straightforward, providing prompts that are helpful in guiding you through the available commands. You can make calls, tune to a radio station, and even set the climate control system through voice commands. There are two USB ports up front and two more for charging in the back, and the upgraded audio system delivers great sound. Our test car did not have many driver aids, but the alerts (such as blind-spot warning) can be configured to be audible or visual only. Adaptive cruise control and lane keeping assist are only available on higher trims. | |
How’s the storage? | |
Despite the trunk's small volume dimensions, its layout is clever and useful. The adjustable load floor is handy and liftover height is manageable, but the Cherokee's 24.6 cubic feet of cargo space makes it one of the smallest trunks in the segment. There's a good variety of cabin storage options for the items people commonly bring inside. Child safety seat anchors are clearly marked and accessible between the rear seatback and bottom cushion. Likewise the rear tethers are also easy to access on the back of the seats. For those who tow trailers, an optional tow package increases the Cherokee's capacity to a useful 4,500 pounds. | |
How economical is the Cherokee? | |
Our V6 test vehicle is rated at 22 mpg (19 city, 27 highway), which is well below what competitors return. We averaged 20.9 mpg over the course of two weeks, with a best return of 25.2 mpg on our 116-mile evaluation loop. The optional turbo 2.0-liter is not only more efficient but makes more power. | |
Is the Cherokee a good value? | |
Our midlevel Cherokee model was missing some interior refinement, but things weren't all bad. Control knobs have soft detents and rubberized knurling that makes for easy adjustment. The hard plastic trim has a ruggedness to it, but it looks a bit cheap compared to segment leaders. The Cherokee has a three-year/36,000-mile basic and five-year/60,000-mile powertrain warranty, which matches most rivals. Roadside assistance is covered for five years/60,000 miles, which is better than some rivals. For pure value, segment leaders offer more standard features, but many of the Jeep's add-ons are affordable, and some are not offered by competitors. Ultimately, you're paying more for Jeep capability | |
Wildcard | |
The Cherokee is much easier on the eyes than it was before Jeep's midcycle refresh for 2019, but its design definitely lost some of its predecessor's boldness. Couple that with the fact that it's one of the most off-road-capable vehicles in the class that's also surprisingly fun to drive on-road, and it's a rig we'd be happy to drive daily. | |
Which Cherokee does Edmunds recommend?
Our favorite Cherokee is the Trailhawk trim level. It offers an appealing combination of standard equipment and serious off-road capability. With the Trailhawk, you get the 3.2-liter V6 as standard, but we recommend upgrading to the optional 2.0-liter turbocharged engine for more power and better fuel economy. But if you're just in it for the bigger touchscreen and some heated seats — and you don't need the Trailhawk's sophisticated all-wheel-drive system or off-roady bits — we also recommend the Limited trim level, which is similarly equipped.
Jeep Cherokee models
The 2020 Jeep Cherokee is a small crossover SUV offered in five main trim levels: Latitude, Latitude Plus, Limited, Trailhawk, and Overland.
Save as much as $6,062 with Edmunds
2020 Jeep Cherokee pricing
in Ashburn, VA
Latitude Plus
2.4L 4cyl 9A
Edmunds Suggested Price$28,252
1 for sale in 20147
Latitude Lux
3.2L 6cyl 9A
Edmunds Suggested Price$29,470
2 for sale in 20147
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Consumer reviews
Read what other owners think about the 2020 Jeep Cherokee.
Trending topics in reviews
- interior
- appearance
- comfort
- handling & steering
- technology
- engine
- fuel efficiency
- seats
- road noise
- spaciousness
- driving experience
- climate control
- off-roading
- transmission
- steering wheel
- visibility
- ride quality
- sound system
- infotainment system
- value
- doors
- reliability & manufacturing quality
- maintenance & parts
- emission system
- cup holders
- oil
- lights
- towing
- warranty
- safety
- dashboard
Most helpful consumer reviews
5/5 stars, Great ride
Drew,
Overland 4dr SUV (3.2L 6cyl 9A)
Not just great to look at, it’s a pleasure to drive. I kept close track of the fuel mileage and gave me a solid 24 miles per gallon at 75 miles an hour with the cruise on.
I just wish it had a larger than 15 gallon fuel tank. And figure out a good way to disable that start stop feature.
Most importantly, the Apple CarPlay worked seamlessly. I plugged my phone in and my my navigation apps popped right up there.
5/5 stars, My first Chrysler buy is above all others
Mark Rivers,
Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A)
My 2020 Jeep Latitude Plus 4WD 4 cylinder is one of the best vehicles in over 40 years of driving. I rate 5 stars for the safety features, comfort, interior (cold weather package) and smooth drive. The stability on highways and city seems like a ride in the cloud. Also impressed with the turns, engine's horsepower transfer to wheels and Jeep warning devices. My past SUVs (Toyota, Honda, Nissan) were good but not comparable to this Jeep experience.
Also, the city and highway MPG are higher than advertised and Consumers Report numbers.
5/5 stars, Great SUV
CV-62,
Limited 4dr SUV (2.4L 4cyl 9A)
Awesome 4x4. 2.0 Turbo has lots of power and torque. Very quiet going down the road and very hard to believe this is a 4x4 given the great ride. A very solid feeling SUV. Interior is very nice with nice materials. Front seats are very comfortable and even the passenger seat is electric.
I have heard bad things about the 9 Speed tranny, but I have not noticed any issues to date. Very smooth shifting. The LED headlamps are very bright but do not blind oncoming drivers.
Gas milage is a solid 25 MPG going down the interstate on cruise control. The 8,4 Infotainment system is among the best I have ever seen. Pairs right up with your phone and connects almost instantly with both Android Auto and Apple CarPlay. Google maps works great as our go to NAV system. Map updates from Google almost constantly so you are always driving with the latest map. Contrast this with factory NAV which is expensive to purchase and expensive to update every year..
All around a great SUV that stands head and shoulders against the competition. After all, it's a Jeep. Since 1941
5/5 stars, Sweet ride and solid build
Bill Shusters,
Limited 4dr SUV 4WD (3.2L 6cyl 9A)
Very well built rugged vehicle. Even the non-trailhawk versions are solid. Quiet ride and is very comfortable too. Plenty of rear seat space for people with longer legs and lots of hip room. I test drive this vehicle in many styles but the 4x4 drive with the V6 or turbo 4 is the best. Don't get scared by the 9 speed trans some make a big deal out of. That general sluggishness was several years ago and the software updates have improved it 10 fold.
Love the interior layout and that there is NO plastic fantastic pieces making it look cheap. It's nice soft materials all around
2020 Jeep Cherokee video
2019 Jeep Cherokee Unveil
NOTE: This video is about the 2019 Jeep Cherokee, but since the 2020 Jeep Cherokee is part of the same generation, our earlier analysis still applies.
When the Jeep Cherokee was redesigned in 2014, it had looks that were controversial to say the least. The grille and headlights were the most hotly debated design cues, and for 2019, the folks at Jeep have addressed those issues. The Jeep Cherokee gets a midcycle refresh for 2019, with a flatter front grille, new headlights, new taillights, and some updates beneath the surface, too.
Safety
Our experts’ favorite Cherokee safety features:
- Uconnect Access
- Automatically connects to 911 in an emergency, tracks the vehicle in case of theft, and sends an email or text alert if the alarm goes off.
- Trailer Sway Control
- Helps mitigate trailer sway by selectively applying the brakes and reducing power to keep the trailer in line with the car.
- Rear Cross Path Detection
- Helps prevent collisions by alerting the driver when a vehicle approaches from the side while the Cherokee is in reverse.
Jeep Cherokee vs. the competition
2020 Jeep Cherokee
2019 Honda CR-V
Jeep Cherokee vs. Honda CR-V
The Honda CR-V is probably the most well-rounded vehicle in the compact-SUV class. It offers a high level of build quality, lots of features for the price, above-average interior space, respectable power and impressive fuel economy. What it doesn't have, though, is the Cherokee's off-road capability. The Cherokee is good, but the Honda is very hard to beat.
Jeep Cherokee vs. Mazda CX-5
While the Cherokee feels a bit more tough and rugged than the average compact SUV, the Mazda CX-5 seems more refined and luxurious. Interior materials in the Mazda are some of the best in the class. And from behind the steering wheel, it's one of the sportiest rides in the segment, too. The Cherokee is pretty close, though, with a surprisingly sporty feel of its own.
Jeep Cherokee vs. Subaru Forester
The Forester is a great value in the compact-SUV segment, giving the Cherokee a run for its money when it comes to off-road capability. Both are pros in the dirt but comfortable on the pavement as well. The Subaru, however, has modest towing limits, while the Cherokee leads the class in pulling capability.
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FAQ
Is the Jeep Cherokee a good car?
The Edmunds experts tested the 2020 Cherokee both on the road and at the track, giving it a 7.8 out of 10. You probably care about Jeep Cherokee fuel economy, so it's important to know that the Cherokee gets an EPA-estimated 21 mpg to 25 mpg, depending on the configuration. What about cargo capacity? When you're thinking about carrying stuff in your new car, keep in mind that carrying capacity for the Cherokee ranges from 24.6 to 25.8 cubic feet of trunk space. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Jeep Cherokee. Learn more
What's new in the 2020 Jeep Cherokee?
According to Edmunds’ car experts, here’s what’s new for the 2020 Jeep Cherokee:
- No significant changes for 2020
- Part of the second Cherokee generation introduced for 2014
Is the Jeep Cherokee reliable?
To determine whether the Jeep Cherokee is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the Cherokee. Look for specific complaints that keep popping up in the reviews, and be sure to compare the Cherokee's average consumer rating to that of competing vehicles. Learn more
Is the 2020 Jeep Cherokee a good car?
There's a lot to consider if you're wondering whether the 2020 Jeep Cherokee is a good car. Edmunds' expert testing team reviewed the 2020 Cherokee and gave it a 7.8 out of 10. Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2020 Cherokee is a good car for you. Learn more
How much should I pay for a 2020 Jeep Cherokee?
The least-expensive 2020 Jeep Cherokee is the 2020 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $25,840.
Other versions include:
- Limited 4dr SUV 4WD (3.2L 6cyl 9A) which starts at $34,845
- Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A) which starts at $29,095
- Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A) which starts at $34,755
- Latitude 4dr SUV (2.4L 4cyl 9A) which starts at $25,840
- Latitude Plus 4dr SUV (2.4L 4cyl 9A) which starts at $27,595
- Altitude 4dr SUV 4WD (2.4L 4cyl 9A) which starts at $30,290
- Latitude 4dr SUV 4WD (2.4L 4cyl 9A) which starts at $27,340
- Limited 4dr SUV (2.4L 4cyl 9A) which starts at $31,600
- Altitude 4dr SUV (2.4L 4cyl 9A) which starts at $28,790
- High Altitude 4dr SUV 4WD (3.2L 6cyl 9A) which starts at $36,840
- Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A) which starts at $31,400
- Overland 4dr SUV w/Prod. End 02/20 (3.2L 6cyl 9A) which starts at $36,995
- Trailhawk Elite 4dr SUV 4WD (3.2L 6cyl 9A) which starts at $37,950
- Upland 4dr SUV 4WD (3.2L 6cyl 9A) which starts at $30,720
- North Edition 4dr SUV 4WD (3.2L 6cyl 9A) which starts at $31,800
- High Altitude 4dr SUV (3.2L 6cyl 9A) which starts at $35,540
- Overland 4dr SUV 4WD w/Prod. End 02/20 (3.2L 6cyl 9A) which starts at $38,495
- Latitude Lux 4dr SUV (3.2L 6cyl 9A) which starts at $29,900
What are the different models of Jeep Cherokee?
If you're interested in the Jeep Cherokee, the next question is, which Cherokee model is right for you? Cherokee variants include Limited 4dr SUV 4WD (3.2L 6cyl 9A), Latitude Plus 4dr SUV 4WD (2.4L 4cyl 9A), Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A), and Latitude 4dr SUV (2.4L 4cyl 9A). For a full list of Cherokee models, check out Edmunds’ Features & Specs page. Learn more