2024 Jeep Wrangler
Price Range: $31,995 - $99,995
Jeep Wrangler Reviews
Owner Reviews
5(52%)
4(7%)
3(4%)
2(11%)
1(26%)
Owners Say
The overall sentiment about the 2024 Jeep Wrangler is mixed. Owners like its off-road capabilities, smooth ride compared to older models, and high tech features like the touchscreen. However, many owners have faced problems like faulty equipment, especially with the touchscreen and other systems, and poor customer service. Some also mentioned uncomfortable rides and quality issues in newer models, making ownership a mixed bag of experiences.
This summary is AI-generated from the text of owner reviews
Most Helpful Owner Review
Non existing customer service
Milutin Smitran, 02/02/2024
2024 Jeep Wrangler Willys 4dr SUV 4WD (3.6L 6cyl 6M)
Jeep has the worst customer service I have ever experienced. On December 4, 2023, I made a deal to purchase a brand new Wrangler Willys from a dealership even though this vehicle had some extra features that I did not initially intend to buy. One of these features was a Uconnect 4C NAV & sound group. After picking up my Jeep and driving for only for about 20 minutes, I realized that the … Navigation was not working. I did not pay much attention to this, thinking I just needed to sync it when I got home. However, after getting home and trying to sync and reset the Navigation, it still was not working. I called Jeep Chrysler customer care. The support person who answered the phone explained how to reset the Nav but their advice did not work. I was then advised to go to the nearest Jeep service. At my servicing appointment, it was determined that the entire radio unit in my Jeep was broken and had to be replaced. The Jeep dealership ordered a new radio. However, the service workers informed me that they could not complete my radio replacement without permission from Jeep customer care and that I would have to open a case regarding this. The service workers called the dealership where I purchased my Jeep. I was told over the phone that my radio was most likely wrongly installed when the vehicle was in the factory and this was not the first time this had happened. Three days later, I finally managed to get through to Jeep customer care over the phone and I received a case number. It has been a month and I still cannot reach the case manager assigned to my case using the number provided to me by Jeep customer care. I have called every day and the call always goes to voicemail. Despite leaving three messages, I have never been called back. I have even tried calling other Jeep departments who have tried to connect me to my case manager with no luck. These departments have also sent emails to my case manager but I have still not received a single response. The navigation system, SOS call and road assistance in my new Jeep are completely broken, I have received no help, and I still have no idea what is happening with my case. This is unacceptable.
I am extremely disappointed in the horrendous customer service I have received. I paid for a brand new Jeep and paid more for its extra features, including the Uconnect 4C NAV & sound group. It is this feature that is not working, so I pretty much spent money for nothing. I was so excited about having a Jeep but now this became just a huge headache. Jeep has not taken any action to replace the faulty radio and their customer service exists only on paper. It seems that Jeep and Stellantis unfortunately just care about taking all your money without providing the quality service they claim to offer.
I hope my story can help other potential customers think twice before purchasing a Jeep.
We have a limited number of reviews for the 2024 Jeep Wrangler, so we've included review for other years of the Wrangler since its last redesign.
Helpful shopping links
2024 Jeep Wrangler videos
2024 Jeep Wrangler vs. Ford Bronco Comparison Test | Off-Road Capability, Interior Overview & More!
The Jeep Wrangler never really had any true competition in the market — that is, until Ford reintroduced the Bronco a few years ago and it instantly became a hit, digging into Wrangler sales. For 2024, though, Jeep’s given the Wrangler a refresh that further modernizes the off-road SUV in a bid to make it even more competitive with the Bronco. But is it enough? We put both… through a series of challenges to find out. Join Edmunds’ Jason Lewis in our comparison test video above for the results!
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Safety
Our experts’ favorite Wrangler safety features:
- ParkView Rear Back Up Camera
- Displays on the center console what is behind you. Rearview cameras aren't new, but they are a welcome addition in the Wrangler.
- Blind-Spot and Cross-Path Detection
- Warns you of a car in a blind spot and approaching cars from out of your view while the vehicle's in reverse.
- ParkSense Rear Park Assist System
- Gives audio alerts when approaching objects from the rear, helping to minimize low-speed bumps in parking scenarios.
FAQ
Is the Jeep Wrangler a good car?
The Edmunds experts tested the 2024 Wrangler both on the road and at the track, giving it a 7.8 out of 10. Edmunds’ consumer reviews show that the 2024 Wrangler gets an average rating of 4 stars out of 5 (based on 27 reviews) What about cargo capacity? When you're thinking about carrying stuff in your new car, keep in mind that carrying capacity for the Wrangler ranges from 12.9 to 31.7 cubic feet of trunk space. And then there's safety and reliability. Edmunds has all the latest NHTSA and IIHS crash-test scores, plus industry-leading expert and consumer reviews to help you understand what it's like to own and maintain a Jeep Wrangler. Learn more
What's new in the 2024 Jeep Wrangler?
According to Edmunds’ car experts, here’s what’s new for the 2024 Jeep Wrangler:
- Updated styling
- Stronger rear axle and available winch for the Rubicon trim
- New infotainment system with larger touchscreen
- Diesel engine is discontinued
- Part of the fourth Wrangler generation introduced for 2018
Is the Jeep Wrangler reliable?
To determine whether the Jeep Wrangler is reliable, read Edmunds' authentic consumer reviews, which come from real owners and reveal what it's like to live with the Wrangler. Look for specific complaints that keep popping up in the reviews, and be sure to compare the Wrangler's 4-star average consumer rating to that of competing vehicles. Learn more
Is the 2024 Jeep Wrangler a good car?
There's a lot to consider if you're wondering whether the 2024 Jeep Wrangler is a good car. Edmunds' expert testing team reviewed the 2024 Wrangler and gave it a 7.8 out of 10. Our consumer reviews show that the 2024 Wrangler gets an average rating of 4 stars out of 5 (based on 27 reviews). Safety scores, fuel economy, cargo capacity and feature availability should all be factors in determining whether the 2024 Wrangler is a good car for you. Learn more
How much should I pay for a 2024 Jeep Wrangler?
The least-expensive 2024 Jeep Wrangler is the 2024 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M). Including destination charge, it arrives with a Manufacturer's Suggested Retail Price (MSRP) of about $31,995.
Other versions include:
- Sport 2dr SUV 4WD (3.6L 6cyl 6M) which starts at $31,995
- Sport S 2dr SUV 4WD (3.6L 6cyl 6M) which starts at $35,595
- Sport 4dr SUV 4WD (3.6L 6cyl 6M) which starts at $36,595
- Willys 2dr SUV 4WD (3.6L 6cyl 6M) which starts at $39,495
- Sport S 4dr SUV 4WD (3.6L 6cyl 6M) which starts at $40,095
- Willys 4dr SUV 4WD (3.6L 6cyl 6M) which starts at $43,995
- Rubicon 2dr SUV 4WD (3.6L 6cyl 6M) which starts at $46,795
- Sport RHD 4dr SUV 4WD (2.0L 4cyl Turbo 8A) which starts at $48,095
- Sahara 4dr SUV 4WD (2.0L 4cyl Turbo 8A) which starts at $49,195
- Rubicon 4dr SUV 4WD (3.6L 6cyl 6M) which starts at $51,295
- Rubicon X 2dr SUV 4WD (3.6L 6cyl 6M) which starts at $56,745
- Rubicon X 4dr SUV 4WD (3.6L 6cyl 6M) which starts at $61,245
- Rubicon 392 4dr SUV 4WD w/Prod. End 04/24 (6.4L 8cyl 8A) which starts at $91,545
- Rubicon 392 Final Edition 4dr SUV 4WD (6.4L 8cyl 8A) which starts at $99,995
What are the different models of Jeep Wrangler?
If you're interested in the Jeep Wrangler, the next question is, which Wrangler model is right for you? Wrangler variants include Sport 2dr SUV 4WD (3.6L 6cyl 6M), Sport S 2dr SUV 4WD (3.6L 6cyl 6M), Sport 4dr SUV 4WD (3.6L 6cyl 6M), and Willys 2dr SUV 4WD (3.6L 6cyl 6M). For a full list of Wrangler models, check out Edmunds’ Features & Specs page. Learn more







