2020 Ram 2500 Review

Name: 2020 Ram 2500 Review
Brand: Ram

Price Range: $29,700 - $57,998

Ram 2500 Big Horn Crew Cab Pickup Exterior

The 2020 Ram 2500 has plenty of high-tech features, a stout towing capability, and one of the nicest interiors on the market for a heavy-duty truck. There are a couple of minor downsides, such as a suboptimal driving position and a noisy diesel engine. In the end, though, the Ram 2500 is one of our favorite trucks on the market, and we'd absolutely recommend a test drive.

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$44,571 avg. price

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2020 Ram 2500 Review

by the Edmunds Experts

What's new

New optional 50-gallon fuel tank with crew-cab configuration
Lane keeping assist and adaptive steering now available as options
Part of the fifth Ram 2500 generation introduced for 2019

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Reliability Ratings by RepairPal

3/5Average

#12 out of 19 among Fullsize Trucks

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Ram 2500 from 2008-2022.}

$1,056/yr

vs. $752/yr
for Average Fullsize Truck

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.89x/yr

vs. 0.98x/yr
for Average Fullsize Truck

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

23.2%

vs. 19.9%
for Average Fullsize Truck

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Ram 2500 Reviews

Owner Reviews

4.1

30 reviews

5(63%)

4(17%)

3(3%)

2(3%)

1(14%)

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Most Helpful Owner Reviews

Electrical problem after problem after problem

Mark Dembinsky , 12/01/2020

2020 Ram 2500 Tradesman 2dr Regular Cab 4WD LB (6.4L 8cyl 8A)

I bought a single cab 2020 ram because I liked my 2018 ram so much, but they are NOT the same. I started have electric problems after 30 days( the fuel gauge stopped working). Took it it for repairs and they found nothing wrong with it, they had it for 3 days. 2 days later the problem came back this time they fixed in 9 days. Next the shifter started acting up along with the radio. 19 …

Expensive truck cheap customer service

Justin , 05/14/2021

2020 Ram 2500 Tradesman 4dr Crew Cab SB (6.4L 8cyl 8A)

I bought a brand new 2020 Ram with the 6.7 diesel. The truck ran great for the first 9,000 miles. Then I noticed a noise in the drivetrain when going from drive to coast. I took the truck to the dealership and they couldn’t find anything wrong. By the time the truck had 15,000 miles on it there was a noise all the time. I went back to the dealership and this time they agreed there was a …

2019 Ram 2500HD Tradesman/Off-Road/Snow Chief.

Kris, 04/02/2019

2019 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)

I bought the first Ram of it's kind to hit the state and so far so good. We are a Mopar family and this is my 3rd consecutive Ram since 2007 (born in raised in a GM home and that's who put food on the table). My last truck was a 2014 Ram 4x4 1500 5.7/8spd. QC Black Edition, so I have prior experience with the beauty that is the 8 speed. I'll preface this by stating I had been actively … shopping (actually building) 2018 Tradesman similarly opted. I had went to 3 dealers to look, but just couldn't settle for the 6 speed transmission. The 6 speed and 373 is a terrible combo in Ram and the 4:10s are hard to find. I ended up seeing this exact model at the last dealer I went to. I while there aren't many rebates, I do get supplier pricing and qualified for 0% so I decided to take it for a drive. First thing I noticed is that the 1st 3 gears pulled substantially harder than the 6 speed. 4th, while low, seems to be a good mid-range gearing. On the highway this truck sings along at 70 moh and appx 1800rpm. I am averaging (only 200 miles on it) appx 15mpg, with mixed driving. I pull a boat,firewood,ATVs etc, and maybe a TT from time to time. I cannot justify the added expense of the CTD. FCA did right with this setup as the 8 speed can handle almost 600ftlbs of torque. I refuse to get caught up in this numbers game the makers are doing. The ride is quiet but firm, but it's a heavy duty. If you want plush, buy a car or spend $80k. I buy trucks for trucks. This setup is the perfect blend of function over form. The work grade vinyl is better feeling than most leathers and if I didn't tell you it was vinyl, you'd assume it was leather. This truck is carpet deleted, because who wants to clean carpet in a truck? If this gets dirty I can wipe the seats with a wet rag and spray out the floors. No more freaking out because mud was left in your $46k truck. Technology wise, I have no use for the 12" screen or climate control. They are neat, but wholly unnecessary, as phones can take care of everything I need and then some. But to each there own. This truck does have, park sense, rear camera, puddle lights, skid plates, On/Off tires/ Bilstein Shocks, Hill Descent control, Factory break controller, 220amp alternator, 6 aux switches, clearance lamps, and overhead night light (weirdly my favorite feature in my last truck too. It's the simple things) It's a well refined beast. There are a few things I don't care for: The ugly SXM antenna (I didn't get SXM nor do I want it), No flares on this year Off Road (it's an upgrade that usually results in rust anyway). Floor storage is only available on the Big Horn. If you can get over your stigma of owning a gas powered HD, this truck is a game changer. I know Ford and GM are coming to market with their answer, but I don't see that this race will ever stop, so pick a spot in the line and cut in.

Ram 2500 Diesel

J Ellis , 10/20/2019

2019 Ram 2500 Tradesman 4dr Crew Cab 4WD SB (6.4L 8cyl 8A)

This is about my tenth ram and is so far the best. Its the tradesman crew cab. Like the restyled black interior and finally no more grey. I had the seat covers changed by a local upfitter to black leather. Impressed with the fuel mileage at 20 to 23 mpg empty and 12 pulling a loaded trailer. Ordering the trailer prep package was a big help and cost less than installing later. Wished I …

We have a limited number of reviews for the 2020 Ram 2500, so we've included reviews for other years of the 2500 since its last redesign.

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2020 Ram 2500 videos

2020 Ford Tremor vs. Ram Power Wagon Off-Road Drag Race! Who's Got the Best Off-Road HD Truck?

You've watched the comparison video, but with this one we need to answer a simple question: Which is quicker off-road, the Ram Power Wagon or the Ford F-250 Tremor? In this video, Travis Langness and Ryan ZumMallen find out and demonstrate in the process just how much power the Ford Super Duty's turbodiesel has on hand.

2020 2500 Highlights

Type:

Crew Cab

Trim:

Tradesman

Base MSRP Excludes Destination Fee	$37,450
Engine Type	Gas
Seating	6 seats
Drivetrain	rear wheel drive
Max Towing Capacity	19,310 lbs.
Warranty	3 years / 36,000 miles

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Safety

Our experts like the 2500 models:

Forward Collision Alert: Warns the driver of an imminent front-end collision and can apply the brakes to bring the vehicle to a stop.
Lane Keeping Assist: Keeps the truck in its lane on the highway by scanning the road markings and applying a mild correction to the steering wheel.
Surround-View Camera: Gives a simulated 360-degree bird's-eye view of the vehicle to help it fit into tight spaces.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
OverallNot Rated
DriverNot Rated
PassengerNot Rated
Side Crash Rating
OverallNot Rated
Side Barrier Rating
OverallNot Rated
DriverNot Rated
PassengerNot Rated
Combined Side Barrier & Pole Ratings
Front SeatNot Rated
Back SeatNot Rated
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover19.8%

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2020 Ram 2500 Review

Price & Payment

2020 Ram 2500 Review

What's new

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Ram 2500 Reviews

Owner Reviews

Most Helpful Owner Reviews

Trending topics

Electrical problem after problem after problem

Expensive truck cheap customer service

2019 Ram 2500HD Tradesman/Off-Road/Snow Chief.

Ram 2500 Diesel

2020 Ram 2500 videos

2020 Ford Tremor vs. Ram Power Wagon Off-Road Drag Race! Who's Got the Best Off-Road HD Truck?

2020 2500 Highlights

Safety

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