2023 Mercedes-Benz E-Class Review





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2023 Mercedes-Benz E-Class Review
What's new
- No major changes for 2023
- Part of the fifth E-Class generation introduced for 2017
Cost to Drive
Reliability
The 2023 Mercedes-Benz E-Class has a 4 years / 50,000 miles basic warranty and 5 recalls. RepairPal gives it a reliability rating of 3 out of 5, ranks it #21 out of 48 among Luxury Fullsize Cars. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
for Average Luxury Fullsize Car
Frequency
for Average Luxury Fullsize Car
Severity
for Average Luxury Fullsize Car
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Recalls
5 recalls foundChecking if a car has a recall is simple. Just type the car's VIN number into the NHTSA website (https://www.nhtsa.gov/recalls). If there's an unrepaired recall, you'll see it there.
If a recall shows up, just call your local car dealer. They'll know about the recall and will work with the car maker to fix it for free (if the recall happened within 10 years of the car being first sold).
- Recall Number:
- 24V445000
- Manufacturer Recall Number:
- 2024100002
- Number of vehicles affected:
- 22422
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
- Defect Consequence:
- An electrical short circuit can increase the risk of a fire.
- Corrective Action:
- Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
- Recall Number:
- 24V100000
- Manufacturer Recall Number:
- 2024MMNNNN
- Number of vehicles affected:
- 12191
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
- Defect Consequence:
- An overheated ground cable increases the risk of a fire.
- Corrective Action:
- Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
- Recall Number:
- 23V880000
- Number of vehicles affected:
- 79676
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
- Defect Consequence:
- A loss of drive power can increase the risk of a crash.
- Corrective Action:
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
- Recall Number:
- 23V574000
- Manufacturer Recall Number:
- 2023080005
- Number of vehicles affected:
- 880
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
- Defect Consequence:
- Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
- Corrective Action:
- Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
- Recall Number:
- 23V445000
- Manufacturer Recall Number:
- 2023070012
- Number of vehicles affected:
- 143551
- Defect Description:
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Defect Consequence:
- A loss of drive power can increase the risk of a crash.
- Corrective Action:
- Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 18, 2023. Owner notification letters with a remedy were mailed September 29, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
Warranty
4 years / 50,000 miles Basic Warranty- Basic Warranty
- 4 years / 50,000 miles
- Drivetrain Warranty
- 4 years / 50,000 miles
- Rust Warranty
- 4 years / 50,000 miles
- Roadside assistance Warranty
- 4 years / 50,000 miles
Mercedes-Benz E-Class Owner Reviews
Most Helpful Owner Reviews
Trending topics
New 2021 E-Class with MBUX is a Great Car
5 out of 5 starsEdmunds saved me my coins!?! LOL
5 out of 5 starsCaution - recall waiting to happen - front bumper
1 out of 5 starsE350/W213 - 2 steps forward, 1.5 steps back
4 out of 5 stars2023 E-Class Highlights
Base MSRP Excludes Destination Fee | $56,750 |
---|---|
Engine Type | Gas |
Combined MPG | 26 MPG |
Cost to Drive | $180/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 13.1 cu.ft. |
Drivetrain | rear wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the E-Class models:
- Driver Drowsiness Monitor
- Helps mitigate an accident by monitoring signs of driver fatigue.
- Evasive Steering Assist
- Calculates extra steering torque during an evasive maneuver to help the driver avoid a collision and maintain control of the car.
- Pre-Safe Sound
- Reduces hearing damage from an accident by emitting a specific noise that triggers an inner-ear muscle reflex to protect hearing.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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