2020 Volkswagen Golf Review
2020 Volkswagen Golf Review
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+20
Average
7.4
out of 10
edmunds TESTED
The Golf is dated but not without positive attributes. It has exceptional ride quality, a quiet interior and excellent fuel economy. And thanks to its well-matched 1.4-liter engine and eight-speed automatic, the Golf is an enjoyable daily companion. But the lack of optional features, downmarket interior plastics and mediocre tires ultimately make the Golf less desirable than more well-rounded competitors.
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2020 Volkswagen Golf Review
byCameron Rogers
Manager, News
Cameron Rogers has worked in the automotive industry since 2013. He has tested and reviewed hundreds of vehicles over the course of his career. Today, he leads the news team in developing cutting-edge news articles, opinion pieces and sneak peeks at upcoming vehicles. Favorite cars that he's driven during his tenure at Edmunds include the 991-era Porsche 911 Turbo S, Rolls-Royce Ghost and several generations of Honda Odyssey (really).
Pros
- Hatchback design provides lots of room for cargo
- Excellent ride comfort and quiet cabin
Cons
- Lacks luxury, safety and convenience features
- Budget tires sacrifice handling and braking performance
- Mediocre acceleration
What's new
- Lineup reduced to a single trim
- Several driver assistance systems and 8-inch touchscreen are no longer available
- New Wi-Fi hotspot is standard
- Part of the seventh Golf generation introduced for 2015
Overview
Europe gets an all-new Volkswagen Golf this year. Alas, the 2020 Golf for the U.S. is still the same model as last year. We were looking forward to getting the new model but this carry-over 2020 Golf might have enough positive qualities to potentially win you over. It's easy to drive, practical and impressively comfortable.
Cost to DriveCost to drive estimates for the 2020 Volkswagen Golf TSI 4dr Hatchback (1.4L 4cyl Turbo 6M) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.20 per gallon for regular unleaded in Virginia.
Monthly estimates based on costs in Virginia
$127/mo for Golf TSI
Golf TSI
vs
$163/mo
Avg. Compact Car
You don't get a whole lot of choice, however. Though this Golf generation launched in a variety of configurations back in 2015, the options have dwindled over the last few years. You can pick transmission type and color and that's about it. For fresher alternatives to the Golf, check out the Honda Civic hatchback, the Toyota Corolla hatchback or even VW's performance-oriented GTI.
Edmunds Expert Rating
Our VerdictThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
Average
7.4
out of 10
edmunds TESTED
The Golf is dated but not without positive attributes. It has exceptional ride quality, a quiet interior and excellent fuel economy. And thanks to its well-matched 1.4-liter engine and eight-speed automatic, the Golf is an enjoyable daily companion. But the lack of optional features, downmarket interior plastics and mediocre tires ultimately make the Golf less desirable than more well-rounded competitors.
Rated for you by America's best test team.Performance
7.5/10
How does the Golf drive? How much you'll enjoy driving the Golf every day depends on what you want out of this little hatchback. The Golf scoots through daily traffic with ease. But under full-throttle acceleration, we recorded a slightly tepid 0-60 mph time of 8.3 seconds, which is slower than the Honda Civic, Toyota Corolla Hatchback and Hyundai Veloster. However, the Golf's quick-shifting eight-speed automatic makes it one of the smoothest-driving cars in the class.
The Golf has earned a reputation for sporty Germanic handling over the years, but there's little evidence of that with the 2020 Golf. The tires are the worst aspect; their lack of grip hurts emergency braking performance as well as handling. Our test Golf needed 132 feet to stop from 60 mph, which is longer than any other small hatchback.
The Golf has earned a reputation for sporty Germanic handling over the years, but there's little evidence of that with the 2020 Golf. The tires are the worst aspect; their lack of grip hurts emergency braking performance as well as handling. Our test Golf needed 132 feet to stop from 60 mph, which is longer than any other small hatchback.
Comfort
8.0/10
How comfortable is the Golf? The Golf has an excellent ride quality over all manner of surfaces. It absorbs even moderate road imperfections with ease and never feels the least bit floaty, even at highway speeds. Praise also goes to the taller sidewalls on the otherwise unimpressive tires. Road and wind noise levels are low.
The Golf offers straightforward climate controls and adjustable vents capable of cooling the cabin with ease. We like the standard simulated leather seating surfaces, but seat comfort is mediocre, especially for taller drivers.
The Golf offers straightforward climate controls and adjustable vents capable of cooling the cabin with ease. We like the standard simulated leather seating surfaces, but seat comfort is mediocre, especially for taller drivers.
Interior
8.0/10
How’s the interior? The Golf has an uncluttered dash and easy-to-reach controls. The steering wheel controls are a little confusing at first, but previous Volkswagen owners will find them instantly recognizable. The Golf's boxy exterior design provides excellent visibility.
There is excellent room for front passengers no matter how tall they are. Rear passengers will find enough knee room and legroom as long as they are under 5 feet 10. Headroom in the back is generous.
There is excellent room for front passengers no matter how tall they are. Rear passengers will find enough knee room and legroom as long as they are under 5 feet 10. Headroom in the back is generous.
Technology
6.0/10
How’s the tech? The Golf's infotainment interface is pretty lacking. Its smallish 6.5-inch screen looks dated and cannot be upgraded to the newer units you can get in the GTI or the Jetta. Its overall operation leaves a lot to be desired too, as some simple adjustments require multiple menus to select. Other disappointing features are the basic audio system and the single(!) USB port for the entire car.
Driver aids such as blind-spot monitoring, forward collision warning with emergency braking, and rear traffic alert are standard, but there are no optional packages to upgrade to adaptive cruise control and lane keeping assist. Those are offered by the Golf's competitors.
Driver aids such as blind-spot monitoring, forward collision warning with emergency braking, and rear traffic alert are standard, but there are no optional packages to upgrade to adaptive cruise control and lane keeping assist. Those are offered by the Golf's competitors.
Storage
7.5/10
How’s the storage? In typical hatchback fashion, the Volkswagen Golf offers up a fair amount of cargo capacity for its size. With 22.8 cubic feet on offer, it ranks above the Mazda 3 (20.1 cubic feet) and the Toyota Corolla Hatchback (17.8 cubes). The Civic does offer marginally more room with 25.7 cubic feet. The Golf's rear seats are split 60/40. They fold flat and offer a center pass-through. As an added bonus, the rear-seat release buttons can be accessed from the trunk.
Inside, the Golf offers adequate storage from a cubby in front of the shifter, two cupholders and a sizable center console. The door pockets are generous for all passengers and are lined with felt, but not completely, which leaves a hard plastic surface for items to bang into.
As far as installing child safety seats, larger ones will likely require sliding the front seat forward. But the anchor points are in plain view and easy to reach.
Inside, the Golf offers adequate storage from a cubby in front of the shifter, two cupholders and a sizable center console. The door pockets are generous for all passengers and are lined with felt, but not completely, which leaves a hard plastic surface for items to bang into.
As far as installing child safety seats, larger ones will likely require sliding the front seat forward. But the anchor points are in plain view and easy to reach.
Fuel Economy
8.0/10
How’s the fuel economy? The Golf is reasonably fuel-efficient. The EPA estimates it will get 32 mpg combined (29 city/35 highway). We achieved an impressive 36.7 mpg on our 115-mile mixed-driving evaluation route. That's better than we've seen from the Corolla Hatchback, Mazda 3 and the Honda Civic.
Value
7.5/10
Is the Golf a good value? With the exception of choosing between the standard six-speed manual and an optional eight-speed automatic transmission, there are no options for the 2020 Golf. Our automatic-equipped test car stickered for just under $24K, making it less expensive than the Honda Civic and Mazda 3 hatchbacks. Unfortunately for the Golf, those two competitors offer interiors made from higher-quality materials as well as other options, such as upgraded audio systems and extra driver aids, that the Golf doesn't.
If you've previously owned a Golf, you might be disappointed to find that Volkswagen has shortened the warranties, in both time and allowable mileage, for 2020. Still, the Golf's warranties are fairly standard for the class, and Volkswagen offers two years/20,000 miles of free maintenance.
If you've previously owned a Golf, you might be disappointed to find that Volkswagen has shortened the warranties, in both time and allowable mileage, for 2020. Still, the Golf's warranties are fairly standard for the class, and Volkswagen offers two years/20,000 miles of free maintenance.
Wildcard
7.5/10
The Golf does a fairly good job of impersonating a budget Audi. With a torquey engine, a supple ride and quiet cabin, the Golf packs a lot of refinement into a practical hatchback package. But as competitors embrace the concept of an upmarket small car, the corners VW has cut in recent years become more apparent, especially when you take a critical look at interior materials.
There's no denying the inherent goodness of the Golf's chassis or its overall competence and fuel efficiency. With the standard six-speed manual transmission, and maybe a set of better tires, you could have all the refinement the Golf offers, plus a little bit of fun to boot.
There's no denying the inherent goodness of the Golf's chassis or its overall competence and fuel efficiency. With the standard six-speed manual transmission, and maybe a set of better tires, you could have all the refinement the Golf offers, plus a little bit of fun to boot.
Which Golf does Edmunds recommend?
There's only one trim, so your Golf decisions boil down to which of six colors to get and which transmission you want. If you desire more features, you'll have to upgrade to the sporty Golf GTI. Its base S trim approximates Golf TSI equipment, with upper trims adding touches such as leather seating and navigation.
2020 Volkswagen Golf models
The 2020 Volkswagen Golf is a compact hatchback available in a single, well-equipped trim, dubbed TSI. A turbocharged 147-horsepower four-cylinder engine drives the front wheels. If that doesn't get your blood pumping, the Volkswagen Golf GTI is a sportier and more powerful variant of the Golf, and it's reviewed separately. A six-speed manual transmission is standard, and an eight-speed automatic is optional. Highlighted features of the 2020 Golf include:
TSI
On the outside you get:
- 16-inch alloy wheels
- Automatic windshield wipers
- A sunroof
- Keyless entry and ignition
Inside, the Golf comes with:
- Simulated leather upholstery
- Heated front seats
- 6.5-inch touchscreen
- VW's Car-Net apps (includes Apple CarPlay and Android Auto)
- Wi-Fi hotspot
Safety features include:
- Forward collision warning (alerts you of a possible collision with the car in front)
- Automatic emergency braking (automatically applies the brakes if a front collision is imminent)
- Blind-spot monitor (alerts you if a vehicle in the next lane over is in your blind spot)
- Rear cross-traffic alert (alerts you if a vehicle behind you is about to cross your vehicle's path while in reverse)
Reliability Ratings by RepairPal
4 out of 5 stars4/5Above Average
#26 out of 46 among Compact Cars
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Volkswagen Golf from 2008-2022.$459/yr
vs. $416/yr
for Average Compact Car
for Average Compact Car
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.1x/yr
vs. 1.01x/yr
for Average Compact Car
for Average Compact Car
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).10.1%
vs. 10.4%
for Average Compact Car
for Average Compact Car
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2020 Volkswagen Golf.
5 star(77%)
4 star(7%)
3 star(0%)
2 star(7%)
1 star(9%)
26 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
Upscale hatchback
David, 07/26/2018
2018 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 5M)
I had a Mazda Miata previously, so the VW Golf is definitely a big step up in terms of stability and comfort. I am a person who actually likes to drive and am a moderate driver. Having driven and researched the Japanese hatchbacks and smaller cars, the Golf is absolutely a much better driver's car. The others drive like school buses. The SE has a few bells and whistles I wasn't too … worried about, so I bought the S model. Driving the S with the 5 speed manual is not a lot different than the 2010 GTI I owned (not as fast of course). The 2018 Golf gives one a feeling of solidity and control that other cars lack. It is quiet, comfortable and refined, gets great mileage and handles very well. Electronics are very nice. I think the Germans have done good work improving the Golf over the years. I only have 3000 miles on this car, so this is an initial assessment. I can't comment on reliability, but I hope for the best and am careful with the car, researching the owner's manual and following it explicitly. I am very happy with my Golf and am looking forward to taking it on a longer trip to see how it performs.
Update at 12,000 miles: smooth as silk. No squeaks, rattles or problems. A car one enjoys driving.
19500 miles. No problems. Highway mileage usually about 39-42 mpg. I appreciate the ease of using GPS and CarPlay. Great car. I follow maintenance schedule closely, use Top Tier fuel, etc.
26000 miles: Zero problems. Quick and stable car that’s still a pleasure to own.
40,000 miles: I am following the maintenance requirements carefully. Zero problems! No rattles, drives great. At 75 mph getting a consistent 41-42 mpg on cruise. Hope to keep this Golf a long time.
59000 miles. Drives great. Zero problems. Just traveled 1400 miles on a road trip driving 70-75 mph and got just over 40 mph. Still big on strict maintenance, using Top Tier gas and changing oil each 5000 miles. I really enjoy the car.
UPDATE: Reliable, stingy on gas, drives very well, comfortable. This is my second Edmunds review on this Golf, but I have 75000 miles now with nary a problem. The front bumper has had some pebble and rock damage, and since I am keeping this car forever I am having it repainted to look like new.
Every review I have read is that the 2018 VW TSI Golf is the best year to buy. I intend to keep this thing for a long time.
5 out of 5 stars
PHENOMENAL PERFORMER
DannyMac, 07/02/2020
2020 Volkswagen Golf TSI 4dr Hatchback (1.4L 4cyl Turbo 6M)
I’ve had the car one week. Contrary to this review, the brakes are very smooth; they do not grab. I find, with the 6-speed manual, acceleration is not leisurely, as the review notes. The turbo kicks in quickly; acceleration is robust. I let out the clutch smoothly as I accelerate; I time the full release of the clutch to match the power band of the turbo. It takes right off. The … gearbox gives precise shifts, up or down. Steering is crisp, sharp and smooth. I’ve found, fairly readily, a great driving position. Given the tall roof, my head easily clears the sunroof. I’m pleased with the back-up camera’s assist with rearward visibility while blind spot monitoring is a welcome supplement. One note: Blind Spot Monitoring is not turned on by default; I realized I did not see the indicators switch-on when a car passed by; the check-box setting was easily found using the right-side steering wheel settings under Vehicle Systems. VW provides a door lock/unlock switch on BOTH front doors. All four windows are one touch up & down. There were no flaws in either the upholstery or the dashboard; FIT & FINISH are superb. I haven’t been this pleased and happy about a new car in a long time. (I’ve driven a lot of cars in my 50 year driving experience.) I drove a 2011 Honda Fit with a 5-speed manual for 9 years. It was a superb handling car and very reliable even at 95,000 miles. I bought the GOLF to forestall the declining availability of manual transmission “regular” cars. The GOLF is, by far, a more luxurious vehicle. Current generation FITS lack the handling prowess of the 2009->2013 generation. Plus, the VW is a safer automobile. My generation FIT scored a POOR in the Small Offset Crash Test; Honda has not submitted the current generation FIT to IIHS for that test. It makes me suspicious that the current generation FIT would perform as mine did; i.e. Poorly.
5 out of 5 stars
SUCH A GREAT VEHICLE
DannyMac, 07/07/2020
2020 Volkswagen Golf TSI 4dr Hatchback (1.4L 4cyl Turbo 6M)
Very smooth-shifting 6-speed Manual Transmission. Excellent attention to detail inside & outside. There was talk in the reviews that performance sags a bit, until the Turbo kicks in. I find that I can control that with the clutch. I accelerate as I gradually let out the clutch to match the power curve. I do find that I must downshift to 2nd gear when turning into a residential street … that requires a 25 MPH turn. Being a MT, there is no automatic engine shutoff at a stop. It’s a very comfortable driver’s seat with the multiple adjustment modes. I’m very pleased with the car. The infotainment system with integrated back-up screen is quite easy to use. It’s a very luxurious car.
5 out of 5 stars
Best car I’ve ever had
Kristina Lamson, 04/18/2019
2018 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 5M)
This car is awesome!!! It is so beautiful inside and out with great features like Bluetooth and touchscreen and Apple play along with navigation it is just so very cool and such a smooth ride!
We have a limited number of reviews for the 2020 Volkswagen Golf, so we've included reviews for other years of the Golf since its last redesign.
2020 Golf Highlights
Base MSRP Excludes Destination Fee | $23,195 |
---|---|
Engine Type | Gas |
Combined MPG | 31 MPG |
Cost to Drive | $127/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 22.8 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the Golf models:
- Blind-Spot Monitor
- Alerts the driver when a car enters a blind spot. Includes rear cross-traffic alert that warns about approaching cars when reversing.
- Forward Collision Warning
- Detects an impending front collision and warns the driver to take action.
- Autonomous Emergency Braking
- Applies the brakes automatically to avoid a front collision should the driver fail to act.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver5 / 5Passenger4 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover13.4%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestAcceptable
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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