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Used 2020 Volkswagen Golf Consumer Reviews

4.4 out of 5 stars
48 reviews
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We have a limited number of reviews for the 2020 Golf, so we've included reviews for other years of the Golf since its last redesign.

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Pros
Cons
5 out of 5 stars

Upscale hatchback

David, 07/26/2018
updated 12/06/2022
2018 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 5M)
23 of 23 people found this review helpful

I had a Mazda Miata previously, so the VW Golf is definitely a big step up in terms of stability and comfort. I am a person who actually likes to drive and am a moderate driver. Having driven and researched the Japanese hatchbacks and smaller cars, the Golf is absolutely a much better driver's car. The others drive like school buses. The SE has a few bells and whistles I wasn't too worried about, so I bought the S model. Driving the S with the 5 speed manual is not a lot different than the 2010 GTI I owned (not as fast of course). The 2018 Golf gives one a feeling of solidity and control that other cars lack. It is quiet, comfortable and refined, gets great mileage and handles very well. Electronics are very nice. I think the Germans have done good work improving the Golf over the years. I only have 3000 miles on this car, so this is an initial assessment. I can't comment on reliability, but I hope for the best and am careful with the car, researching the owner's manual and following it explicitly. I am very happy with my Golf and am looking forward to taking it on a longer trip to see how it performs. Update at 12,000 miles: smooth as silk. No squeaks, rattles or problems. A car one enjoys driving. 19500 miles. No problems. Highway mileage usually about 39-42 mpg. I appreciate the ease of using GPS and CarPlay. Great car. I follow maintenance schedule closely, use Top Tier fuel, etc. 26000 miles: Zero problems. Quick and stable car that’s still a pleasure to own. 40,000 miles: I am following the maintenance requirements carefully. Zero problems! No rattles, drives great. At 75 mph getting a consistent 41-42 mpg on cruise. Hope to keep this Golf a long time. 59000 miles. Drives great. Zero problems. Just traveled 1400 miles on a road trip driving 70-75 mph and got just over 40 mph. Still big on strict maintenance, using Top Tier gas and changing oil each 5000 miles. I really enjoy the car. UPDATE: Reliable, stingy on gas, drives very well, comfortable. This is my second Edmunds review on this Golf, but I have 75000 miles now with nary a problem. The front bumper has had some pebble and rock damage, and since I am keeping this car forever I am having it repainted to look like new. Every review I have read is that the 2018 VW TSI Golf is the best year to buy. I intend to keep this thing for a long time.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Impressed

J F, 01/03/2017
updated 07/06/2018
2017 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 5M)
15 of 15 people found this review helpful

Great fuel mileage, very sturdy on the highway. Previous GTI owner (1989 European model)...performance with manual is better than the 8valve GTI. Shifting is a bit vague, and clutch release is very short. This Golf continues to be fun to drive, extremely economical, and after almost 16,000 miles, still surprising. I am averaging over 35 mpg combined, and often see over 40 mpg going to work--no traffic and hitting no traffic lights. Have considered trading for a new truck, but the trade value is very low in my opinion. The clutch is finally feeling good--a gearbox support installed by the local VW speed shop made all the difference. I was hesitant, but was assured they would remove it if I didn't like it. The guys at the dealership car wash even commented on how much better the clutch felt. Perhaps I drive like a grandma, but I am greatly exceeding the EPA estimates for fuel mileage. As far as handling and interior quality--the car feels as tight as it did new. If you are looking for a car that is relatively fun to drive, but do not want to fork out the money for A GTI or Focus ST, the Golf is a superb alternative at a fraction of the price.

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

PHENOMENAL PERFORMER

DannyMac, 07/02/2020
2020 Volkswagen Golf TSI 4dr Hatchback (1.4L 4cyl Turbo 6M)
12 of 12 people found this review helpful

I’ve had the car one week. Contrary to this review, the brakes are very smooth; they do not grab. I find, with the 6-speed manual, acceleration is not leisurely, as the review notes. The turbo kicks in quickly; acceleration is robust. I let out the clutch smoothly as I accelerate; I time the full release of the clutch to match the power band of the turbo. It takes right off. The gearbox gives precise shifts, up or down. Steering is crisp, sharp and smooth. I’ve found, fairly readily, a great driving position. Given the tall roof, my head easily clears the sunroof. I’m pleased with the back-up camera’s assist with rearward visibility while blind spot monitoring is a welcome supplement. One note: Blind Spot Monitoring is not turned on by default; I realized I did not see the indicators switch-on when a car passed by; the check-box setting was easily found using the right-side steering wheel settings under Vehicle Systems. VW provides a door lock/unlock switch on BOTH front doors. All four windows are one touch up & down. There were no flaws in either the upholstery or the dashboard; FIT & FINISH are superb. I haven’t been this pleased and happy about a new car in a long time. (I’ve driven a lot of cars in my 50 year driving experience.) I drove a 2011 Honda Fit with a 5-speed manual for 9 years. It was a superb handling car and very reliable even at 95,000 miles. I bought the GOLF to forestall the declining availability of manual transmission “regular” cars. The GOLF is, by far, a more luxurious vehicle. Current generation FITS lack the handling prowess of the 2009->2013 generation. Plus, the VW is a safer automobile. My generation FIT scored a POOR in the Small Offset Crash Test; Honda has not submitted the current generation FIT to IIHS for that test. It makes me suspicious that the current generation FIT would perform as mine did; i.e. Poorly.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

SUCH A GREAT VEHICLE

DannyMac, 07/07/2020
2020 Volkswagen Golf TSI 4dr Hatchback (1.4L 4cyl Turbo 6M)
10 of 10 people found this review helpful

Very smooth-shifting 6-speed Manual Transmission. Excellent attention to detail inside & outside. There was talk in the reviews that performance sags a bit, until the Turbo kicks in. I find that I can control that with the clutch. I accelerate as I gradually let out the clutch to match the power curve. I do find that I must downshift to 2nd gear when turning into a residential street that requires a 25 MPH turn. Being a MT, there is no automatic engine shutoff at a stop. It’s a very comfortable driver’s seat with the multiple adjustment modes. I’m very pleased with the car. The infotainment system with integrated back-up screen is quite easy to use. It’s a very luxurious car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

My third Volkswagen Golf

LowerEastSider, 05/25/2017
2017 Volkswagen Golf TSI S 4dr Hatchback (1.8L 4cyl Turbo 6A)
16 of 17 people found this review helpful

I turned in my 2014 Golf TDI (diesel powered) and bought my new 2017 TSI (gas powered). The new car is better than the old one in almost all respects. The engine is smooth and powerful. I don't miss the diesel vibration at all. It's hard to imagine anyone wanting more power. The new Golf feels less nervous and handles with greater precision than my old Golf. I also fit a little better behind the steering wheel. Trunk space is a little bit bigger than in my old Golf. I purchased the below trunk floor organizer accessory. This reduces overall trunk room somewhat, but provides hidden storage for tools and small valuable items. The radio, while very functional, does not sound as good as the radio in my 2014 Golf or in my old 2002 Golf. But it is adequate. The car driving position is a little bit low, but I have gotten used to it. I ordered the base "S" model, which is fairly well equipped, but missing heated seats and a few other items. I bought the "S" because I did not want a car with a sunroof (I'm tall). The ventilation system is exceptional, probably the best I've had in any car so far. There's just something about the way it moves air through the car. The seats are OK. They could be a little more comfortable, but they do not give me backaches. The car is a very easy car to drive, especially in city traffic.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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