2018 INFINITI QX80 Review
2018 INFINITI QX80 Review
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Edmunds' Expert Review
byJonathan Elfalan
Director, Vehicle Testing
Jonathan Elfalan has worked in the automotive industry since 2005. As a director of vehicle testing at Edmunds, Jonathan has tested and reviewed thousands of cars and written thousands of car-related articles over the course of his career. Jonathan got his start testing cars for Road & Track magazine as a newly minted mechanical engineer grad from University of California, Irvine, and has also contributed to Motor Trend and the Associated Press. He likes to say he learned to drive a manual transmission in a rear-wheel-drive mid-engine vehicle but often omits it was his family's 1991 Toyota Previa minivan.
Pros
- Powerful V8 delivers strong acceleration and a high tow rating
- Capable and controlled handling for a big SUV
- Brakes deliver strong stopping power
- Easy to see out of
Cons
- Engine is thirstier than most
- Updated interior hasn't changed enough
- Third-row seat is difficult to access and a tight fit for adults
- Ride quality degrades with optional 22-inch wheels
What’s new
The 2018 QX80 receives a noticeable exterior makeover. New LED headlights, taillights and foglights complement redesigned front and rear bumpers and a rear tailgate. The QX80 also rides along restyled wheels wrapped in softer sidewall tires, which, along with a retuned suspension, are intended to improve ride comfort. The interior center console has been updated and features a cellphone storage pocket, and there's a new optional smart rearview mirror that can switch to become a rearview camera screen. Lastly, there's additional insulation in the cargo area to reduce road noise.
Vehicle overview
For shoppers looking for a rugged, do-it-all people mover that's also comfortable and upscale, a traditional three-row luxury SUV like the 2018 Infiniti QX80 is an obvious choice. With available four-wheel drive, genuine towing capability, a feature-rich interior, and no shortage of upgrades to select from, the QX80 is built to handle just about any situation.
Cost to DriveCost to drive estimates for the 2018 INFINITI QX80 4dr SUV (5.6L 8cyl 7A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $4.04 per gallon for premium unleaded in Virginia.
Monthly estimates based on costs in Virginia
$302/mo for QX80 Base
QX80 Base
vs
$233/mo
Avg. Large SUV
What's readily noticeable about the 2018 QX80 is its updated exterior design. It's sleek, modern and much more befitting a member of the luxury class. Beneath the new skin is essentially the same mechanical components from last year. A powerful V8 engine helps the QX80 pull 8,500 pounds, and when equipped with four-wheel drive, the QX80 can take you pretty far off the beaten path.
Not much has changed on the inside either, and that's the biggest letdown to the 2018 QX80. The infotainment system isn't as advanced as those in rival luxury SUVs, for instance, and the overall look and feel of the cabin aren't as classy. The QX80 has enough pros to keep it relevant in 2018, but shopping around some before settling on this Infiniti is a wise idea.
Edmunds' Expert Rating
7.1 / 10The Infiniti QX80 has good fundamentals, including a powerful V8 engine, strong brakes, and sophisticated suspension that makes it a surprising performer around turns. Yet despite this year's update, the 2018 QX80 is still lacking in the important aspects of design quality and technology.
Trim tested
Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our First Drive of a 2018 Infiniti QX80 (5.6L V8 | 7-speed automatic | 4WD) and our full test of the 2017 Infiniti QX80 Limited (5.6L V8 | 7-speed automatic | 4WD).
Scorecard
Overall | 7.1 / 10 |
Driving | 8.0 |
Comfort | 7.0 |
Interior | 7.0 |
Utility | 8.0 |
Technology | 6.0 |
Driving
8.0There's no getting around the fact that the QX80 is, underneath its skin, a 6,000-pound truck. That said, Infiniti has done a solid job engineering solutions to the problems that come along with moving so much mass, and there's really nothing here that lets the big SUV down.
Acceleration
8.0The 400-horsepower V8 motivates this 6,000-pound SUV to 60 mph in 6.3 seconds. It's an impressive and smooth engine with more than enough grunt to hustle this massive vehicle along. Most competitors at this price point post similar or quicker times, but you won't want for power.
Braking
9.0The pedal is soft but linear and offers some feedback. There is a lot of nosedive when braking hard, which might shake your confidence but doesn't hurt performance. In Edmunds testing, our best stop from 60 mph was 116 feet, which is very impressive for a vehicle with this much mass.
Steering
7.0Steering is very light but more communicative than most. It makes you confident about moving such a large object around on crowded roads. Tight maneuvers at low speed can be annoying due to the massive turning radius and the extent to which you need to spin the steering wheel between locks.
Handling
8.5Infiniti's trick self-leveling hydraulic suspension keeps the QX80 stable in turns, controlling body roll very well. This SUV isn't upset by midcorner bumps. Stability control is always on, and it steps in decisively before the QX80 can reach its limits.
Drivability
7.5The QX80 is generally predictable, but during passing maneuvers or quick starts, there's a delay between putting your foot down and acceleration. The transmission shifts smoothly, only causing problems on uphill climbs where its eagerness to upshift makes it difficult to maintain constant speed.
Off-road
8.0The QX80's trick suspension allows for better articulation than many competitors, and the off-road traction settings mean this big beast should be competent enough in most situations. The 22-inch wheels are less than ideal for off-road applications.
Comfort
7.0The QX80 can't quite hide its utilitarian roots. While the seats look nice, they aren't up to the standards of similarly priced vehicles, and the climate control is unrefined. The suspension tuning is quite good, but avoid the big 22-inch wheels if you can.
Seat comfort
6.5The front seats don't offer much adjustability, odd for a luxury SUV. The only seat upgrades Infiniti offers are aesthetic, not functional. The seats are fine, but some won't be able to find a comfortable position. The second-row captain's chairs are less adjustable versions of the front seats.
Ride comfort
7.0Big bumps are handled well by the clever suspension, but the QX80 gets bouncy over uneven pavement. The massive 22-inch wheels and slim sidewalls mean more harshness makes it through than we'd like. The 2018 model should be an improvement, however.
Noise & vibration
8.0The QX80's cabin is generally quite well-insulated from outside sounds and road noise. At partial throttle, the V8 can sound a bit trucky, but it's not intrusive. The QX80's biggest weakness in this category is moderate wind noise at freeway speeds. The 2018 QX80 should be a little quieter.
Climate control
7.0On automatic, the climate control alternates between too passive and too aggressive, and it doesn't maintain temperature so much as charge toward it then back off for a while. Seat heating and cooling both work very well. The controls aren't the best we've seen but are straightforward enough to use.
Interior
7.0There's plenty of interior room to go around. In spite of thick roof pillars, outward visibility is good thanks to a high seating position and big mirrors. But the control layout isn't the best we've seen since some controls require a bit of a reach. In general, the QX80's interior is a bit dated.
Ease of use
7.0The basic driving controls are easily accessed, but with the big center stack, reaching some controls can be a stretch. Also, the distinctly last-generation button layout and user interface require a bit of getting used to.
Getting in/getting out
6.5This is a tall SUV that requires a climb to get in and out. But grab handles and a generous running board, along with high, square door openings, help. The third row can be a struggle for an adult to access since the folding second-row seats don't create a large opening.
Driving position
7.0The driving position feels commanding and upright, and there's enough adjustability for shorter and taller drivers, but the steering wheel feels canted up quite a bit toward the driver. Some controls are hard to reach from a comfortable sitting position.
Roominess
9.0The first and second rows offer lots of headroom, legroom and shoulder room. The third row has much more limited room, but it's better than the third rows in some competitors. Shorter adults will fit in a pinch, and children should have no problem with the space.
Visibility
8.5Visibility is good, with lots of glass all around. The big side mirrors and 360-degree parking camera help. The wide front roof pillars can obstruct some views, and rear visibility can be compromised by third-row headrests.
Quality
7.0Surface materials are nice, and nothing rattles. Under its skin, the QX80 is a well-built SUV. But Infiniti could have gone much further with the interior upgrades. While there's a lot of leather around, the overall look and feel aren't much better than a Nissan Armada's.
Utility
8.0With the QX80's folding seats and big-time towing capacity, there's a lot of utility. But this SUV's design hurts accessibility and usability. The high liftover and big bumper make loading heavy items in the back a strain, and you can't open up a completely flat cargo space, as in some competitors.
Small-item storage
7.0Storage is sufficient but not as clever or well-integrated as many competitors do it. You'll find a big center armrest bucket and door pockets for water bottles. The cupholders don't have any restraint system, which has become a common feature. The 2018 QX80 now has a cellphone storage pocket.
Cargo space
7.5Folding the third row provides quite a bit of room. The second-row center console is fixed in place, so unless you option second-row bench seats, the QX80 can't provide the cavernous cargo space that competitors do. The high liftover and deep rear bumper force you to reach to load or grab items.
Child safety seat accommodation
8.0The spacious second-row buckets mean two of just about any car seat will fit, and the LATCH points aren't hard to find.
Towing
9.0The stated towing capacity is 8,500 pounds, which is quite respectable. The suspension offers load-leveling, and an integrated tow hitch and seven-pin wiring harness are standard equipment.
Technology
6.0The QX80 undeniably offers a lot of features, but the technology feels outdated in every way. From the quality of the screen and graphics to the operation of the interface, it all feels a generation behind.
Audio & navigation
7.0Audio quality from the Bose system is acceptable and fills the cabin without distortion, but it's nothing special. The navigation doesn't have the best resolution, but it does display upcoming directions, which is a nice touch. Traffic info requires a separate subscription to SiriusXM Traffic.
Smartphone integration
5.5The front seats get two USB ports. No Apple CarPlay or Android Auto. Bluetooth works, but setting a phone as an audio source takes an extra step. Two second-row plugs are nice for keeping passengers' devices charged.
Driver aids
6.5The execution of driver aids isn't stellar. Manual cruise control won't brake on hills; the adaptive cruise control is sluggish to accelerate and brakes aggressively and late. Distance Control Assist is an odd adaptive-cruise alternative that handles braking and tasks the driver with acceleration.
Voice control
6.0Voice recognition requires very specific phrases and is prone to misunderstanding commands. Voice command options also aren't as extensive as you'll find in most rivals. You can walk through a menu, but that means taking your eyes off the road, and it doesn't fix the limited functionality.
Which QX80 does Edmunds recommend?
If you've determined that this XL-size SUV is the right all-purpose family hauler for you, there's not much else to decide upon other than which options you want. We suggest getting the Driver Assistance package, which bundles seven active driving features together. Unfortunately, the Deluxe Technology package, which has the desirable Hydraulic Body Motion Control suspension, requires that you buy nearly all other packages, including the 22-inch wheels that we'd avoid.
2018 INFINITI QX80 models
The 2018 Infiniti QX80 is a full-size luxury SUV that provides seating for up to eight passengers. It's offered in a single, well-equipped trim, powered by a 5.6-liter V8 (400 horsepower, 413 pound-feet of torque) with a seven-speed automatic and a choice of rear- or four-wheel drive.
There are quite a few standard features on the QX80, including 20-inch alloy wheels, automatic LED headlights and foglights, automatic high-beam control, a sunroof, roof rails, power-folding and auto-dimming mirrors, a power-adjustable steering wheel with heating, a power liftgate, front and rear parking sensors, keyless entry and ignition and automatic tri-zone climate control. Also standard are leather upholstery, a heated eight-way power driver seat and six-way power passenger seat (both with two-way power lumbar adjustment), driver-seat memory settings, second-row captain's chairs, and a power-folding 60/40-split third-row seat. For the second row, a three-passenger, 60/40-split bench seat is available as a no-cost option.
Standard technology features include a 360-degree parking camera, Bluetooth phone and audio connectivity, an 8-inch touchscreen display, a navigation system, voice controls, and a 13-speaker Bose sound system with a CD player, satellite radio, an auxiliary audio jack and a total of four USB ports.
Most of the QX80 add-ons come in the form of packages, with very few stand-alone options. If you're a fan of advanced safety features, as we typically are, the Driver Assistance package is a good value, bundling adaptive cruise control, blind-spot monitoring, lane departure warning and intervention, forward collision warning (with pedestrian detection), stolen-vehicle notification, and secondary driver services such as geofencing and maximum speed notifications. All other available packages require that you equip your QX80 with the Driver Assistance package.
To better keep your backseat occupants comfortable and entertained, the Theater package includes a dual-screen rear entertainment system, a 120-volt power outlet, and heated second-row seats with a power tip-up feature for easier third-row access.
The Deluxe Technology package requires that you opt into both packages above and upgrade to larger 22-inch wheels. But doing so gets you adaptive front lighting, headlight washers, the Hydraulic Body Motion Control suspension (provides greater stability during cornering), upgraded climate control, upgraded leather upholstery, special wood trim, ventilated front seats and a 15-speaker Bose surround-sound audio system.
Finally, onboard 4G Wi-Fi that connects up to five devices (monthly data plan required) and a 22-inch wheel and tire package are available as stand-alone options.
Reliability Ratings by RepairPal
4 out of 5 stars4/5Above Average
#1 out of 20 among Luxury Fullsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the INFINITI QX80 from 2008-2022.$621/yr
vs. $735/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.01x/yr
vs. 1.83x/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).8.5%
vs. 16.5%
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2018 INFINITI QX80.
5 star(46%)
4 star(11%)
3 star(14%)
2 star(20%)
1 star(9%)
35 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
Love MY QX80
Walter from Stockbridge, 11/01/2018
2017 INFINITI QX80 Signature 4dr SUV 4WD (5.6L 8cyl 7A)
Owned my QX80 Signature Series for over a year, and still love it. It handles excellent on dry roads, and in the rain, and high winds. It has the comfort that is needed for trips. It has the power to continue to perform when loaded with passengers. And a cargo trailer.
5 out of 5 stars
It's true, best for the money
Bob M., 02/19/2018
2018 INFINITI QX80 4dr SUV 4WD (5.6L 8cyl 7A)
I've owned a 2015 qx80,a 2016 qx80 and just took delivery of a 2018. This is by far this sharpest looking , best value luxury suv. Drive one and you will be impressed by the interior, every surface is soft to the touch with nicely stitched leather. It is rated as the quietest suv on the market and drives and rides like a dream even with the 22"wheels. Just before this purchase I shopped … the competitors and yes the Benz is small and overpriced, GMs, Yukon and Escalade are just not as soft and comfortable as the qx80 and too much plastic for this price point. Didn't actually look at the Navagator except online, it's also too pricey.Engine and transmission of the qx80 nicely compliment one another and performance power is more than adequate for a 3 ton suv. Got nearly every option except the Deluxe Technology package. Go check one out.
5 out of 5 stars
Best Full Size Luxury SUV......
Avid Driver, 09/12/2018
2018 INFINITI QX80 4dr SUV (5.6L 8cyl 7A)
The QX 80 by far is the best luxury SUV out there. The power, the gas mileage the comfort, safety and off course the ride. It is the absolutely the best value for its money. the gas mileage in the city is 16 and in the highway is 19-20......(Recently took it to Florida from Texas). You know what else is best about this luxury SUV, it takes regular gas and don't have pounce on the premium … gas (recommended though for optimum performance). Towing is amazing also and even though it comes with RWD, it has snow and tow mode. Leather and quality are great.
5 out of 5 stars
Exactly what we needed.
scott, 03/01/2019
2017 INFINITI QX80 Signature 4dr SUV (5.6L 8cyl 7A)
We wanted to upgrade one of our Acura MDX's to something more spacious. We purchased our 2017 QX80 in 2017 and I have been driving over a year. It's been great so far. My wife and I were really surprised about the maneuverability compared with our MDX. It's a big vehicle but is quite responsive and does not drive like a truck. The cabin is quiet and comfortable. My wife thought it … was big at first but after driving a couple of times she is perfectly comfortable with the larger size. The QX80 responds more like a mid-size SUV. It fits in our garage fine and accommodates 6 comfortably. Access to the third row seating is excellent as the 2nd row seats allow for easy access. Now that my wife is working from home more frequently (with me), she is now prefers driving our QX80. As do I... Our daughter will get the MDX soon and I suspect we might need another QX80. It's our first Infiniti and I can say it will not be our last. I have found it to be a solid vehicle and have been extremely impressed with the Infiniti Dealership. We have had absolutely no problems with it. The storage space is excellent with the third row down and provides the additional space we needed. I am happy with the Bose sound system and although the MP3 USB utilization is a bit outdated with old FAT table limitations. It works fine if you structure the music library accordingly. We did not want the full entertainment system package so I cannot comment about that. I was able to get the front to play AVI but it requires some tech know-how for the video formatting. I find my IPad with streaming more efficient anyway. Really the only downside is the gas consumption compared to our previous MDX although I doubt it's worse than any other V8 in it's class. I get about 12.5-13.5mpg around town. It does much better on the highway but I rarely need to drive long distances anymore. We love it!
We have a limited number of reviews for the 2018 INFINITI QX80, so we've included reviews for other years of the QX80 since its last redesign.
2018 QX80 Highlights
Base MSRP Excludes Destination Fee | $64,750 |
---|---|
Engine Type | Gas |
Combined MPG | 16 MPG |
Cost to Drive | $302/month |
Seating | 7 seats |
Cargo Capacity All Seats In Place | 16.6 cu.ft. |
rear wheel drive | |
Warranty | 4 years / 60,000 miles |
Safety
Our experts like the QX80 models:
- Driver Control Assist
- Works like adaptive cruise control but only brakes as you approach a vehicle. The driver retains control of the acceleration pedal.
- Around View Monitor
- Stitches together views from front, rear and side cameras to make a 360-degree top view of the entire car.
- Automatic Collision Notification
- Calls emergency services in the case of an accident and can notify owners of a stolen vehicle.
NHTSA Overall Rating
The National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverallNot RatedDriverNot RatedPassengerNot Rated
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover3 / 5Dynamic Test ResultNo TipRisk Of Rollover23.6%
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