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Used 2016 Honda Pilot EX-L SUV Review

Consumer reviews

Read what other owners think about the 2016 Honda Pilot EX-L SUV.

5 star(20%)
4 star(40%)
3 star(20%)
2 star(20%)
1 star(0%)
3.6 out of 5 stars
5 reviews

Most helpful consumer reviews

5 out of 5 stars

Space and fuel economy

Nicole, Los Angeles, CA, 08/14/2015
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
I have one of the first Pilots to hit the road and have already put 1600 miles on this vehicle. My family and I moved out of a 2013 and love our new Pilot. The positives: for this size "minivan" I average about 19 city and 22 highway (actual). This is way better than my old pilot and most SUV and minivans on the market. I would average about 13/15 city on my old pilot. The drive and ride … are smooth and it is enjoyable to drive. I like cruising down the road , even in eco. I am happy they added the eco button. It is nice to cut it off if you want a little power behind the wheel. Car has a decent get up and go. A little sluggish depending on how many bodies are in the car. Once the car is moving it's nice and smooth and maintains its speed well. Like the interior materials and space in the 3rd row. Can definitely say it's nice not to have to use the 3rd row for space since it has room in the trunk area. Most cars in this class have no trunk space and quickly become a 2 row car. Cons: the arm rest in the front do look flimsy. They feel dine but I miss the big bulky one in the middle. I feel smaller in this Pilot. I guess I was used to my big box because I feel a bit dainty in my new one. Not really a complaint. I do not like the touch screen. It is a bit confusing and I miss the volume knob. For the finger prints, I use a 8 inch screen protector. Works like a charm and I reduce the finger smudge imensley. Finally , the USB outlet placement is a litrue strange. I'm not sure what Honda was thinking as far as functionality and usage. Overall, I love my pilot. I have had no issues. Very pleased with out quality purchase.
2 out of 5 stars

Don't do it

L. Edgar, Flintstone, GA, 04/14/2017
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
I can't seem to get anywhere with customer care so I am going to share my story in hopes of saving others from my misfortune with the newly designed Honda pilot. I bought a 2016 Honda pilot last February. Last week, my air conditioning began to blow warm air. I took it to a Honda dealership for a diagnostic assessment assuming that whatever was wrong would surely be covered under … warranty with a car that is barely a year old. I get a call stating that they aren't really sure and it may have been that a rock hit my condenser and that is not covered. The dealership stated that they see this all the time and it is in "a vulnerable place at the front of the car." I have hit absolutely nothing and have never even heard of such a possibility happening on any other car I have owned. The fix is $1200 on a basically BRAND NEW CAR. Please others be aware of this design flaw in the new Pilot and purchase something else. This is the first and last Honda I will ever own as I have been let down and feel as if I have been swindled by the company. The employee said that the condenser does have a screen which meant the pebble must have been tiny. So, apparently the tiniest of pebbles can take out an entire air conditioner in a Honda.
3 out of 5 stars

Not impressed

Michele, Grand Blanc, MI, 02/23/2016
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
Poor service. My 2016 Pilot is in for the 3rd time due to a poor seal on the rear hatch allowing water in the vehicle when I go through a touch free car wash, the top roof rail blows off in car washes and the drivers window rattles. The 3rd time in to get fixed and they offer me a comparable loaner (a bottom of the line KIA minivan). I called Honda corporate to complain about the … issues with Pilot, the service and the loaner only to be told that I was lucky to get a loaner as Honda usually only covers parts and service for their warranty work. I have bought a lot of Honda's but this will be the last. If you cannot go through a car wash without the inside of the vehicle getting soaked and the poor service that goes along with it. Overpriced! Not impressed with the quality of this Pilot or of the service. My Pilot has now been to the shop more times than I can count. They finally fixed the water getting inside during the car wash. It is in the shop for the 5th time for the top rails coming off and has been in the shop 3 times for laud noises when i hit the brakes. The drivers window still rattles. Biggest mistake I have ever made. I miss Honda quality.
4 out of 5 stars

Honda Pilot

Steven Bochicchio, Elizabeth, NJ, 05/21/2016
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)

Edmunds Summary Review of the 2016 Honda Pilot EX-L SUV

Pros & Cons

  • Pro:The Pilot's interior is versatile, with roomy rear seats
  • Pro:no shortage of clever storage solutions
  • Pro:ride is smooth and compliant in most conditions
  • Pro:better fuel economy than rivals
  • Pro:all-wheel-drive system handles poor weather with ease
  • Pro:high-tech safety features are available on most trims.
  • Con:Touchscreen interface isn't intuitive
  • Con:collision warning system is overly sensitive
  • Con:adaptive cruise control has clumsy reactions
  • Con:nine-speed automatic transmission lacks refinement
  • Con:third-row access is narrow.


Full Edmunds Review: 2016 Honda Pilot SUV

What’s new

The Pilot is completely redesigned for the 2016 model year.

Edmunds says

When it comes to three-row SUVs that offer modern amenities, plenty of room for large families and surprising efficiency, the 2016 Honda Pilot is at the top of the list. It hits all the high notes for versatility, comfort and efficiency, not to mention Honda's reputation for reliability. Read on to see what else it has in store.

Notably, we picked the Honda Pilot as one of Edmunds' Best Used SUVs for 2016.

Vehicle overview

Big and blocky on the outside but underneath just a roomy, family-friendly crossover, the previous-generation Honda Pilot perhaps tried a little too hard to look like something it wasn't. It was like Sheldon from The Big Bang Theory gearing up in full Under Armour apparel to fake his way into an iron man competition. This time around, the fully redesigned 2016 Honda Pilot has a more traditional crossover appearance. It's probably a more honest approach, and it's backed up by new improvements that have made this third-generation Pilot a better choice for a three-row large crossover than ever before.

The redesigned 2016 Honda Pilot has a new styling that more closely matches the smaller CR-V.

Honda focused much of its attention to the Pilot's interior, which is more modern, more refined and easier to see out of. The Pilot was always roomy and versatile, but extra leg- and headroom in the third row, in particular, makes it friendlier for passengers of all sizes. There are also more bins and cupholders for your personal items. Up front, a new 8-inch touchscreen interface brings the Pilot up to date in terms of technology features and controls. The screen, standard on all but the base LX, gives the Pilot's dash a clean look, though it's not intuitive or responsive to use as some other touchscreen systems.

The rest of the cabin benefits from improved, softer materials and additional acoustic materials that quell noise. Honda also adds a top-of-the-line Elite model this year that is loaded with such features as a panoramic sunroof, heated and ventilated front seats, heated second-row captain's chairs and a heated steering wheel. Even if you don't get the Elite, though, Honda is offering a new collection of safety features (available on all but the base LX) that includes forward collision mitigation and lane departure prevention.

The ride and handling are also improved thanks to a stiffer structure made with more high-strength steel and a weight reduction of about 250 pounds. The smooth ride is worthy of a luxury car, and although handling still isn't sporty, it's controlled and the sophisticated all-wheel-drive system provides impressive traction around corners (not to mention snow, mud or sand). The reduced weight also teams with a pair of new transmissions and 30 extra horsepower to raise fuel economy and provide more willing thrust.

As a result of the 2016 changes, the Honda Pilot is now one of the best large crossovers. However, there are several strong choices. The 2016 Toyota Highlander has been our top-rated choice with strengths that closely mirror those of the well-rounded Pilot. If space is your major concern, the 2016 Chevrolet Traverse can't be beat. The wagonlike 2016 Ford Flex is equal parts stylish and versatile, while the 2016 Hyundai Santa Fe stands out for its value. Each are worth a look, and while we will need more time with the new Pilot to declare it a class leader, its well-rounded attributes (not to mention Honda's reputation for reliability and high resale values) make it seem like a pretty good place to start when searching for a large family SUV.

2016 Honda Pilot models

The Pilot is a three-row crossover SUV. It is offered in LX, EX, EX-L, Touring and the new Elite trim levels. All seat eight people with the exception of the Elite, which has second-row captain's chairs that reduce capacity to seven.

The 2016 Honda Pilot has a new trim level, the Elite. It comes packed with every feature as standard.

Standard features of the LX model include 18-inch alloy wheels, rear privacy glass, air-conditioning, cruise control, a tilt-and-telescoping steering wheel, active noise cancellation, and a 60/40-split folding third-row seat. Electronic features include a 5-inch central display screen, a seven-speaker sound system, a rearview camera, Bluetooth phone and audio connectivity, an auxiliary audio jack and a USB port.

The EX model adds automatic headlights, fog lights, LED running lights, heated mirrors, keyless ignition and entry, remote engine start, the Honda Lane Watch blind-spot camera, dynamic guidelines for the rearview camera, three-zone automatic climate control, an eight-way power adjustable driver seat (with two-way power lumbar), a conversation mirror, the 8-inch touchscreen interface, HondaLink smartphone-enabled features and an upgraded seven-speaker sound system with two additional higher powered USB ports, satellite radio and Pandora Internet radio control. Also included is the Intelligent Traction Management system that adds a Snow mode for the front-drive version and Snow/Sand/Mud modes with AWD.

The EX-L gets a sunroof, a power tailgate, a leather-wrapped steering wheel, leather upholstery, one-touch sliding second-row seats, a four-way power adjustable front passenger seat, heated front seats and an auto-dimming rearview mirror.

The Honda Sensing package available on the EX and EX-L adds adaptive cruise control, a forward collision mitigation automatic braking system, a road departure intervention system, a forward collision warning system, and lane departure warning and intervention systems. The EX-L can also be equipped with a navigation system or a rear entertainment system that includes a single overhead screen, HDMI and RCA ports, two additional USB ports for the second row, second-row sunshades and a 115-volt power outlet. Note that these EX-L options cannot be had in combination with each other.

All of these EX-L options come standard on the Touring, which further adds roof rails, a nine-speed automatic transmission, automatic engine start/stop, additional noise-reducing acoustic glass for the windows, front and rear parking sensors, driver memory settings, ambient interior lighting and a 10-speaker sound system.

The top-of-the-line Elite model further adds 20-inch wheels, LED headlights, automatic high-beam headlight control, a blind-spot monitor with rear cross traffic alerts (replaces LaneWatch), automatic windshield wipers, a panoramic sunroof, heated and ventilated front seats, heated second-row captain's chairs (reduces maximum seating to seven people), a heated steering wheel and HD radio.

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Performance & mpg

Every 2016 Honda Pilot comes with a 3.5-liter V6 good for 280 horsepower and 262 pound-feet of torque. LX, EX, and EX-L models are equipped with a six-speed automatic transmission, while the Touring and Elite get a nine-speed automatic with steering wheel shift paddles and an automatic stop/start system.

Front-wheel drive is standard. The optional all-wheel-drive system not only sends power front and back, but also between the left and right wheels for improved handling. On EX trims levels and above there are also Snow, Mud and Sand settings that maximize the effectiveness of various vehicle systems in low-traction scenarios.

The EPA estimates fuel economy at 22 mpg combined (19 city/27 highway) with front-wheel drive and the six-speed. This increases slightly to 23 combined (20 city/27 highway) with front-drive and the nine-speed. Opting for all-wheel drive lowers each estimate by 1 mpg. In Edmunds fuel economy testing, we observed 23 mpg combined with both transmissions.

In Edmunds testing, an AWD Pilot Elite sprinted from zero to 60 mph in 6.6 seconds, which is much quicker than average. An AWD Pilot with the six-speed was slightly quicker, accelerating to 60 mph in 6.4 seconds.

When properly equipped, front-drive models can tow up to 3,500 pounds, while AWD models can pull 5,000 pounds.

Safety

Standard safety features of the 2016 Honda Pilot include antilock brakes, traction and stability control, front side airbags, side curtain airbags and a rearview camera. The Honda LaneWatch blind-spot camera is standard on the EX, EX-L and Touring, while the Elite gets a blind-spot warning system with rear cross traffic alerts. The Touring and Elite also come with front and rear parking sensors.

Available for EX and EX-L and standard on Touring and Elite is the Honda Sensing package that includes forward collision warning, a forward collision mitigation system with automatic braking, road departure intervention, adaptive cruise control and lane departure warning and intervention systems. We've found the forward-collision alert to be hypersensitive, however, annoyingly and frequently setting off its "Brake!" alarm in instances when other such systems would not cry wolf. The adaptive cruise control is also too quick to slam on the brakes, too slow to speed back up again and generally not very good at maintaining a constant speed.

In Edmunds testing, a front-drive Pilot EX came to a stop from 60 mph in 117 feet, while an AWD Elite took 120 feet. Both stopping distances are a few feet shorter than average.

Driving

Despite being appreciably more spacious and functional inside than most competitors, the Pilot is actually smaller and lighter than them as well. This relatively low weight combines with a stiffer structure to make the 2016 Honda Pilot feel impressively solid, controlled and less cumbersome than you might expect for this segment of generous girth. The ride is noteworthy for its ability to soak up bumps, even on the Elite's 20-inch wheels, and maintain its composure through turns. Plus, the Pilot's reasonably precise steering and trick "torque-vectoring" all-wheel-drive system (it shunts power left and right to help power the vehicle around turns) provide the driver with a commendable amount of agility.

Low weight is also a benefit to the 3.5-liter V6 engine, which boasts 30 more horsepower than its predecessor. The 2016 Pilot gets moving with ease and has enough in reserve to provide passing punch when needed. Lower-end models come with a smooth-shifting six-speed automatic transmission. Frankly, we prefer it. With so many gears to choose from, we've found the Touring and Elite trims' nine-speed automatic isn't as good or quick at picking the ideal one, particularly when going up hills or during quick passing maneuvers. The fact that it offers no real fuel economy or acceleration advantage, and comes with a gimmicky button-operated shifter, further limits its appeal.

Interior

The 2016 Honda Pilot has the most versatile interior this side of a minivan. There is a multitude of handy bins and twice as many cupholders as seats, while the maximum cargo capacity of 83.9 cubic feet is competitive with most competitors. Importantly, the area behind the third row benefits from a removable floor panel that frees up a useful amount of storage space when all seats are in use.

A special feature for the Pilot are second-row seats that tilt and slide forward with the push of a button (standard EX-L and above). It's handy since it reduces the strength and effort needed to move the seat, but the resulting pass through area is still on the small side of the segment. Many competitors still make it easier to climb into the third row, but once back there, those in the Pilot should find more room than most.

The 2016 Honda Pilot's second-row seat slides forward for entry to the third-row seat. Access is still a little tight, though.

Interior quality takes a leap forward with this generation. Soft-touch surfaces replace hard plastics on the dash and door panels, giving the 2016 Pilot an upscale ambiance. The control interface is also updated and simplified. Most trims now feature an 8-inch touchscreen that handles the entertainment, communications, and navigation functions. It's not our favorite interface, as we've found it can be slow to respond to inputs and could really use volume and tuning knobs instead of touch-activated controls. The climate controls are, thankfully, separate and very easy to use.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2016 Honda Pilot in New York is:

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