Used 2016 Honda Pilot EX-L SUV Review
Consumer reviews
Read what other owners think about the 2016 Honda Pilot EX-L SUV.
Most helpful consumer reviews
Space and fuel economy
Nicole, Los Angeles, CA, 08/14/2015
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
I have one of the first Pilots to hit the road and have already put 1600 miles on this vehicle. My family and I moved out of a 2013 and love our new Pilot. The positives: for this size "minivan" I average about 19 city and 22 highway (actual). This is way better than my old pilot and most SUV and minivans on the market. I would average about 13/15 city on my old pilot. The drive and ride … are smooth and it is enjoyable to drive. I like cruising down the road , even in eco. I am happy they added the eco button. It is nice to cut it off if you want a little power behind the wheel. Car has a decent get up and go. A little sluggish depending on how many bodies are in the car. Once the car is moving it's nice and smooth and maintains its speed well. Like the interior materials and space in the 3rd row. Can definitely say it's nice not to have to use the 3rd row for space since it has room in the trunk area. Most cars in this class have no trunk space and quickly become a 2 row car. Cons: the arm rest in the front do look flimsy. They feel dine but I miss the big bulky one in the middle. I feel smaller in this Pilot. I guess I was used to my big box because I feel a bit dainty in my new one. Not really a complaint. I do not like the touch screen. It is a bit confusing and I miss the volume knob. For the finger prints, I use a 8 inch screen protector. Works like a charm and I reduce the finger smudge imensley. Finally , the USB outlet placement is a litrue strange. I'm not sure what Honda was thinking as far as functionality and usage. Overall, I love my pilot. I have had no issues. Very pleased with out quality purchase.
Don't do it
L. Edgar, Flintstone, GA, 04/14/2017
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
I can't seem to get anywhere with customer care so I am going to share my story in hopes of saving others from my misfortune with the newly designed Honda pilot. I bought a 2016 Honda pilot last February. Last week, my air conditioning began to blow warm air. I took it to a Honda dealership for a diagnostic assessment assuming that whatever was wrong would surely be covered under … warranty with a car that is barely a year old. I get a call stating that they aren't really sure and it may have been that a rock hit my condenser and that is not covered. The dealership stated that they see this all the time and it is in "a vulnerable place at the front of the car." I have hit absolutely nothing and have never even heard of such a possibility happening on any other car I have owned. The fix is $1200 on a basically BRAND NEW CAR. Please others be aware of this design flaw in the new Pilot and purchase something else. This is the first and last Honda I will ever own as I have been let down and feel as if I have been swindled by the company. The employee said that the condenser does have a screen which meant the pebble must have been tiny. So, apparently the tiniest of pebbles can take out an entire air conditioner in a Honda.
Not impressed
Michele, Grand Blanc, MI, 02/23/2016
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
Poor service. My 2016 Pilot is in for the 3rd time due to a poor seal on the rear hatch allowing water in the vehicle when I go through a touch free car wash, the top roof rail blows off in car washes and the drivers window rattles. The 3rd time in to get fixed and they offer me a comparable loaner (a bottom of the line KIA minivan). I called Honda corporate to complain about the … issues with Pilot, the service and the loaner only to be told that I was lucky to get a loaner as Honda usually only covers parts and service for their warranty work. I have bought a lot of Honda's but this will be the last. If you cannot go through a car wash without the inside of the vehicle getting soaked and the poor service that goes along with it. Overpriced! Not impressed with the quality of this Pilot or of the service. My Pilot has now been to the shop more times than I can count. They finally fixed the water getting inside during the car wash. It is in the shop for the 5th time for the top rails coming off and has been in the shop 3 times for laud noises when i hit the brakes. The drivers window still rattles. Biggest mistake I have ever made. I miss Honda quality.
Honda Pilot
Steven Bochicchio, Elizabeth, NJ, 05/21/2016
2016 Honda Pilot EX-L 4dr SUV AWD w/Rear Entertainment System (3.5L 6cyl 6A)
Edmunds Summary Review of the 2016 Honda Pilot EX-L SUV
Pros & Cons
- Pro:The Pilot's interior is versatile, with roomy rear seats
- Pro:no shortage of clever storage solutions
- Pro:ride is smooth and compliant in most conditions
- Pro:better fuel economy than rivals
- Pro:all-wheel-drive system handles poor weather with ease
- Pro:high-tech safety features are available on most trims.
- Con:Touchscreen interface isn't intuitive
- Con:collision warning system is overly sensitive
- Con:adaptive cruise control has clumsy reactions
- Con:nine-speed automatic transmission lacks refinement
- Con:third-row access is narrow.
Full Edmunds Review: 2016 Honda Pilot SUV
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2016 Honda Pilot in New York is:
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