Customer Reviews of Ourisman Honda of Laurel
Excellent, professional service
byon 01/04/2015
We had the best experience at Ourisman Honda! We met two very nice people at the Ourisman Honda: Anthony Davenport and Debbie Lewis. Anthony Greeted us as we got out of our car. He is very helpful and has very good knowledge of the cars. He is very pleasant and guided us on the test drive. He wasn't pushy or obnoxious, and he helped us get a very good price on the car of our choice. After we agreed on the terms of the purchase, he introduced us to Debbie for financing. Debbie helped us get the lowest interest rate possible and she was able to get the lowest monthly payments. After purchasing the car, Anthony took a long time to explain the features of the car, and synchronized our mobile phone to the car's blue tooth. We recommend Ourisman Honda to anyone looking for a new car. Our experience was great and we are grateful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The best car buying experience ever!
byon 10/02/2014
Just purchased a 2009 Escalade from Ourisman, and I couldn't be happier! Breaun accomodated me every step of the way and went out of her way to make sure that everything was taken care of. I also must commend Walter Cook, and Debbie Lewis for the exceptional customer service and the great deal they were able to obtain for my financing! I will definitely recommend them to all of my friends!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exceptional service when buying C300 Mercedes
byon 09/25/2014
I recently purchased a c300 Mercedes Benz from Mr. Anthony D. I can not say enough about the positive experience I had when going through the process of purchasing the car. From Mr. D's knowledge about cars and the car buying process to his patience and care in helping me choose the right car for me it was all at the highest levels of customer service. Even the financing process was knowledgeable and Ms. Debbie L was of great help and put me at ease during the process. I would definitely suggest seeing Mr. D at Ourisman Honda for all their car buying needs .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My new car!!!
byon 08/12/2014
After coming to the realization of having to buy a car, I went to Kia to start my search. The guy at Kia was very nice and knowledgeable but i really could not afford the Kia. I went home and prayed about it. The next day my sister took me to Toyota I looked at a Toyota Corolla it was nice but that was just it, I looked at the Toyota. After looking at the Corollas the guy took me back on the inside to get my information. The cost of the car was affordable but something would not let me buy the car. So we decided to go to Pohanka Honda but the traffic on the parkway was awful so we went to Ourisman Honda in Laurel instead. That was the best decision we made. As we walked into the building we were greeted by Anthony D. Anthony was very helpful and knowledgeable of the cars. He worked with me and helped me to decide on my new Honda Civic LX. When it was time to finance the car I got to work with Debbie L. Debbie was another great person to work with at the establishment. She was able to get my interest rate to the lowest possible number and she was able to get my monthly payments lower. God could not have sent two better people to work with me. I am forever grateful. If you are looking for a car and great people to work with, Ourisman Honda is the perfect place.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
salesperson,business manager and finance manager
byon 08/08/2014
I went in with alot of doubt but I was met at the door by Brandon H and with his big smile I was totally comfortable. My husband and I felt GREAT is all I can say the customer service was remarkable and then we met the Finance manager who made us feel important as well. There was a young lady name Ms. Debbie L and I love her as well never were we made uncomfortable or unimportant I loved the experience that we had with this great team of people I haven't stop talking about the great work,effort, and concern that we received from them. I have been recommending you all to everyone that I know that loves our car. I've been to alot of dealerships and this one I just can't tell it all but OUTSTANDING is all I can say. My husband and I purchased a 2014 Honda Accord and not only do we love it but family and friends as well and I tell them "GO TO HONDA IN LAUREL YOU WILL HAVE A GREAT EXPERIENCE" I can't and will not stop bragging on you all and again "I LOVE MY HONDA, MY EXPERIENCE AND YOUR EMPLOYEES" so whever out there that is looking and you want be treated respectfully and experience a great feeling in buying a car without any flaws RUN TO HONDA IN LAUREL and I personally guarantee if you meet this outstanding team you won't forget them and you will be feeling how we are still feeling. Thanks, Honda and Thanks Brandon H, Ms. Debbie L and the rest of your team....God Bless you all !!!!!!! >:-)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A Great Experience in Car Shopping
byon 07/28/2014
I had the unfortunate task of filing for bankruptcy recently. I knew that in the process, I would have to return the current car that I had. I have spend up to the last minute trying to find a good deal and a good car that would continue to take me to work and also my partner to his medical visits (of which there are many). We kept on coming back to Ourisman because we had seen a 2003 Ford Focus Station Wagon that caught our eye. I usually like to just look at the car in person but something told me to chat with someone online. Anthony D was the person who was on the other end of the messages. He was incredibly nice and made me feel confortable instantly. We went in on Saturday to check on the car and was very impressed. We were treated like family and as a couple (which is nice 'cause some dealerships are still weirded about a same sex couple in this day and age) -- We test drove the car and after discussing it, decided it was the best car for our family. At no time did Anthony try to upsale or push us to something we didn't like. He supported us and answered all our questions. In fact all of the people were polite and supportive of us getting a "older used" car instead of some brand new car. He then turned us over to Debbie in finance who made us feel like we were old friends just chatting while she had our paperwork ready for us. She gave me some wonderful advice about my bankruptcy and walked us though the whole process. I was so impressed with the whole experience that even thought it did take almost 6 hours from start to finish, it seemed to go pretty fast. At one point, Anthony even offered to buy us lunch (which I thought was a very nice touch) -- I would recommend him and when my finances are back on track and am looking for a new(er) car, I will be back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 07/17/2014
My stepdad took myself and my mother along last night to look for his first NEW car, and lo and behold, we ended up driving home in a brand new 2014 Honda Accord! Mr. Anthony D at Ourisman Honda of Laurel guided us through the sale, and he was great. Mr. D, along with the rest of the staff at Ourisman, was gracious, amenable, and most of all, welcoming. We love the new car, and we thank Anthony for all his help!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 06/30/2014
It was such a delight to do business with Ourisman Honda Volkswagen of Laurel towards purchasing my new Honda CRV EXL. I'd like to mention the pro-activeness and support of MR. Anthony for making the entire process butter smooth. Mr. Joe of Finance dept was very informative and competent to finish the paper work in a jiffy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Place Hands Down to Purchase A New Honda!!
byon 06/27/2014
Great experience all the way around!! This was our 2nd car purchase from Ourisman Honda of Laurel. We enjoyed working with Anthony D (sales manager) . He was friendly and knowledgable. We never felt pressured at any time in the process of looking & purchasing. I believe we test drove just about every car at the dealership and he never lost his patience. Julius & Anthony D both took the time to educate us on the high tech navigation system in our new Accord. Appreciated that immensely. Mr P with the financial team at Ourisman Honda of Laurel was extremely efficient in expediting our paperwork after signing. We were thrilled to have the opportunity to drive home in our beautiful Accord within a couple of hours of entering the dealrship. My husband and I highly recommend Ourisman Honda of Laurel to anyone looking to purchase their next car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant buying experience
byon 06/24/2014
Bought a new 2014 Honda Si Sedan Navi at this dealer yesterday. Very competent staff that answered all my questions. They had the exact car that I was looking for and exactly matched their description as described over the phone. The price was similar or lower than other dealers that I contacted. My salesman Anthony was very pleasant and very knowledgeable of the car. He went over all of the functions and gave me a chance to drive the car before purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 06/24/2014
I am very happy with the overall service and Specially Mr. Anthony D's very professional, Helpful and friendly attitude towards customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome experience
byon 06/17/2014
I had an awesome experience. I was scared when I arrived. Anthony D made me feel at ease, and comfy. I am totally happy with my 2011 scion tc. Thanks Anthony
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First Time Buying experience - Breaun
byon 06/13/2014
Wonderful buying experience. Bre made it very easy. She is the BEST. We kind of walked into dealer ship late in the evening, though she was not feeling well, she made every effort to make sure we get the Best out of our purchase. Purely Customer Focused. We are more than happy with this first time buying experience. Thank you.... Bre.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Well Done
byon 05/31/2014
They accepted our price, did not try to stick us with secret fees, and we were out of there pretty quickly. Best car buying experience I've had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Experience
byon 05/29/2014
Anthony D helped make sure we get the best price around and I can say that I got one of the best deals for a new car according to my friend who's a car expert
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Awesome first time experience
byon 05/12/2014
On Friday May 9th 2014 I went to several dealerships looking for car to buy. I called Honda VW of Laurel and was introduced to Jaison G from that moment on I knew I was going to have a great experience. Jaisons customer service and professionalism really made me feel like he cared about what I needed. He Went above the call of duty to make sure I was a satisfied customer. He brought alot of energy to my first experience buying a car and I will definitely look forward to the day I come back and am able to work with him on another new car purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Car Buying Experience
byon 05/08/2014
Recently I visited the Ourisman Automotive Group in Laurel, MD with my college-age son and had the pleasure of meeting Mr. Anthony D. He was informative, pleasant and patient. (he answered a million questions) and never once became frustrated. He showed us around and we test drove 2 different vehicles. After my son made his decision he stayed with us and helped us with all the paperwork and even gave my son some good advice. Mr. D is such a wonderful man and Ourisman is very lucky to have him. He truly wants you to be happy, he's just not trying to "sell" you a car. Overall my son is happy and so am I. Thanks Mr. D and Ourisman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good service - just brought a Honda from Ourisman Honda of Laurel
byon 04/23/2014
I have been searching for a car for a year and was tricked by different sales. However,I brought a Honda Accord from this Ourisman Honda of Laurel last week. Ramon H was our sale man. He is very nice and did not trick us at all. His service is the best I ever see in Maryland. I am glad that I have Ramon's help. Thank you again, Ramon and best wish for your future career.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Good service - just brought a Honda from Ourisman Honda of Laurel
byon 04/23/2014
I have been searching for a car for a year and was tricked by different sales. However,I brought a Honda Accord from this Ourisman Honda of Laurel last week. Ramon Hart was our sale man. He is very nice and did not trick us at all. His service is the best I ever see in Maryland. I am glad that I have Ramon's help. Thank you again, Ramon and best wish for your future career.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Wouldn't Go Anywhere Else!
byon 03/24/2014
I've purchased two vehicles from Ourisman Hondal of Laurel (one new and one used) and I simply wouldn't go anywhere else. Professional! Friendly! Knowledgeable! No rush - no pressure! I live in southern Maryland, almost an hour away, but it's worth the trip!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great dealership
byon 06/22/2013
I just want to say what a great experience I had here when I was pre car shopping. The atmosphere is very inviting and comfortable. I had a great, knowledgeable salesperson Breaun. She showed me all the options that fit my budget and answered all my questions. I'm definitely going back when I'm ready to purchase my new car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
We appreciate you taking the time today to visit our website. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you