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Ourisman Honda of Laurel


3371 Laurel Fort Meade Rd, Laurel, MD 20724 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
A Great Experience in Car Shopping
Written by jrybka4177 on 07/28/2014

I had the unfortunate task of filing for bankruptcy recently. I knew that in the process, I would have to return the current car that I had. I have spend up to the last minute trying to find a good deal and a good car that would continue to take me to work and also my partner to his medical visits (of which there are many). We kept on coming back to Ourisman because we had seen a 2003 Ford Focus Station Wagon that caught our eye. I usually like to just look at the car in person but something told me to chat with someone online. Anthony D was the person who was on the other end of the messages. He was incredibly nice and made me feel confortable instantly. We went in on Saturday to check on the car and was very impressed. We were treated like family and as a couple (which is nice 'cause some dealerships are still weirded about a same sex couple in this day and age) -- We test drove the car and after discussing it, decided it was the best car for our family. At no time did Anthony try to upsale or push us to something we didn't like. He supported us and answered all our questions. In fact all of the people were polite and supportive of us getting a "older used" car instead of some brand new car. He then turned us over to Debbie in finance who made us feel like we were old friends just chatting while she had our paperwork ready for us. She gave me some wonderful advice about my bankruptcy and walked us though the whole process. I was so impressed with the whole experience that even thought it did take almost 6 hours from start to finish, it seemed to go pretty fast. At one point, Anthony even offered to buy us lunch (which I thought was a very nice touch) -- I would recommend him and when my finances are back on track and am looking for a new(er) car, I will be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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