consumers review the Ford F-150

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3.8

Overall Consumer Review Rating
for the Ford F-150

2016 F150 XLT 4x4 3.5L Ecoboost Engine

By Bob written on 10-17-2016

I just purchased a new 2016 F150 truck and overall it's a good truck. Some of my concerns are as follows. 1.) I wish Ford would put more technology and engineering into the suspension. I know it is a truck, but can't a truck be engineered accommodate different driving conditions? Say two settings; one for hauling and one for general driving. Do I have to get beat up all the time just so I can have a truck for occasional hauling and towing? 2.) The transmission seams to shift too soon most of the time. I've read where the transmission will adapt to a driver, but overall it drops into second gear too soon, and is a little slow to downshift when necessary. Currently I have 500 miles on the truck and I hope to get 100,000. Time will tell. If you consider getting the 2.7L Ecoboost engine know that it has an auto shut off. In other words the engine will automatically shut off at stops. It can be turned off but you will need to turn it off each time you start the engine. Another thought is to make sure you buy from a knowledgeable sales person. There are so many options when it comes to towing and hauling you better do your homework.

so sad

By brandy nichols written on 12-30-2016

i have owned fords my whole driving life from ford mustangs to ford f150 trucks.. the 2016 is sad. i have owned it 6 months and its been it the shop 3 times. the latches freeze so when you open your door you can't get it shut and when you finally get it to close you might not get it back open. the other day my radio quit working for the day and the next day it started working again. the trim on the driver side rear door came messed up from factory. i emailed ford directly about the latches they are on back order with no eta date. i asked them to send me a hammer to break the window if i couldn't get the door open. they provide no rentals for this problem. unfortunately i am stuck in the lease for 3 years if i would have bought it outright it would be sitting with a "for sale" sign on it

2016 FORD F-150 - BUYER BEWARE

By Dissapointed Buyer written on 08-20-2016

After purchasing a new 2016 F-150 King Ranch with the 3.5L V6 EcoBoost, I should be loving the new truck feeling, but instead I am disappointed and frustrated with Ford?s lack of customer appreciation and quality. At only 3000 miles, the truck?s brakes failed due to brake fluid leaking from the master cylinder into the brake booster. This is a very dangerous defect ? the brake pedal just goes to floor and virtually all ability to stop the truck is instantly gone. Unfortunately, Ford has known about this problem for 4 years and in fact recalled 2013 and 2014 models in May 2016 for the exact same issue. The problem is also being reported in 2015 models. I had my truck repaired under warranty ? it was at the dealership for 3 weeks ? but there is no excuse for Ford allowing such a dangerous defect to persist for so long. As if Ford?s lack of quality isn?t bad enough ? I also had defects with the interior console, chrome grille and excessive wind noise ? their lack of customer appreciation is even more disappointing. Ford says in their Warranty guide that ?customer satisfaction is their no. 1 goal?, as it should be for a $60,000 truck, but it is all talk because when you try and get warranty service performed they force the dealership to go through a prior approval process where someone sitting in Ford?s corporate offices looks for every way possible to deny a warranty claim. Even worse, the dealer has no recourse when a warranty claim is denied except to pay for the repair out of their own pocket. The customer also has no recourse ? when calling their Customer Relationship Center, you speak with an unknowledgeable representative who can do nothing to help you except say they are sorry. My truck has a defect in the plastic chrome grille that I noticed when washing the truck the first time ? about 2-3 weeks after delivery. Even though the dealer agreed it looked like it should be covered ? they even ordered the replacement grille ? when they submitted the claim for prior approval, it was denied with the Ford corporate reviewer saying the damage was caused by a solvent and had to be noted at time of delivery or submitted within 1 week to be covered. Being a chrome surface on a large truck, the defect is not obvious on cursory inspection so I never really noticed it until the first wash and just assumed it would be covered by warranty when I brought the truck in for its first service. Bad assumption on my part but you would think Ford would give the customer a little more consideration on a $60,000 purchase. Clearly, customer satisfaction is below corporate profits on their priority list. I have purchased many new vehicles in my lifetime ? GM, Honda, Acura, Volkswagen, Isuzu ? and have never received such poor treatment with regard to warranty service. This my first Ford and it will likely be my last unless my experience with this truck improves dramatically. Save yourself the disappointment and get a Sierra or Silverado ? they are about $3,000 - $5,000 less for a comparably equipped SLT or LTZ and I bet you get treated more like an appreciated customer.

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Used Ford F-150 by Year

Vehicle	Deals	Starting Price	Total Available
Vehicle	Deals	From	Available
2018 Ford F-150	13 Great Deals 13 Great	$28,795	29 listings
2017 Ford F-150	34 Great Deals 34 Great	$18,391	75 listings
2016 Ford F-150	7 Great Deals 7 Great	$19,201	114 listings
2015 Ford F-150	9 Great Deals 9 Great	$23,000	145 listings
2014 Ford F-150	8 Great Deals 8 Great	$10,990	109 listings
2013 Ford F-150	8 Great Deals 8 Great	$9,500	83 listings
2012 Ford F-150	1 Great Deal 1 Great	$8,995	43 listings

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consumers review the Ford F-150

consumers review the Ford F-150

Used Ford F-150 by Year

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Used Ford F-150 For Sale

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consumers review the Ford F-150

consumers review the Ford F-150

Used Ford F-150 by Year

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$19,995^*

$25,995^*

$21,500^*

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