Customer Reviews of AutoNation Ford South Fort Worth
Review type:
Great Experience
AutoNation South Fort Worth
by bdavies14 on 08/02/2023We had a great experience buying a used vehicle from AutoNation South Fort Worth. Anthony Garcia was very helpful in showing us the perfect vehicle to us. He got the vehicle all prepped and ready for a test drive. Anthony didn't pressure… us and allowed us to decide if it was the right vehicle for us. Raul Luna was fantastic on the finance side. He was super low key and zero pressure in helping us decide what was the best method of payment for our vehicle. Raul made this the best car buying experience we have every had. The team at AutoNation South Fort Worth are fantastic to work with. We would buy a vehicle from that team again.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Outstanding
by Ckelsch22 on 07/31/2023I had an absolutely fantastic experience with the customer service team. They were incredibly friendly, professional, and went above and beyond to resolve my issue promptly. The response time was impressive, and I felt valued as a customer… throughout the entire interaction. I would highly recommend their services to anyone in need. Overall, I couldn't be more pleased with the exceptional level of support I received. A special thank you to Jason Howard and Tyrell StricklandHi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil change
by Mobilee on 07/29/2023Very professional and service knowledgeableHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Happy customer
by Roe Roe on 07/20/2023I didn’t have an appointment but they took me in and out really fast and very good customer serviceHi Roe, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Bad experience at south AutoNation ford
by Rats... on 07/18/2023Muy mal te ponen contra la espada y la pared te asen firmar bajo contrato extras que no nesesitas y lo peor es que no lo cumplen ya que el contrato dice 3años de servicio para limpieza del vehículo y ellos dicen que no es solo una vez la… primera lavada y en el momento que sale del dealer no más solo una limpieza me costó 625 dollars ..Hola, estamos profundamente decepcionados con su experiencia en AutoNation Ford South Fort Worth. Llame a nuestro gerente general al (817) 522-3225 para conocer las formas en que podemos trabajar para resolver estos problemas. Esperamos tener noticias suyas pronto.
Oil change
by Silver fox on 07/13/2023PleasantHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Safe travels!
South Fort Worth
by Jwlwell on 07/04/2023Chris Phillips did a great job had everything ready when we showed upHello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Lexus ES
by J.Upshaw on 06/30/2023Sales Associate David M made the buying process very easy and smooth. Thank you!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Subaru Impreza
by Lisavill on 06/29/2023Purchased the Subaru, Impreza for my son. Sales person, Tyler was super helpful and knowledgeable. He answered all of her questions, and made it so easy for us.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Great Service
by Wade June 18 on 06/20/2023Appointments are the way to go and honored . Service is timely and they provide a waiting area With snacks and tv.Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Purchase
by Darrell on 06/13/2023I have bought a lot of vehicles and this purchase was the best yet. Eric, Phil, and David were great. I appreciate the Ford Team for the smooth transaction.Hello Darrell, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Mr.
by Dana Acly on 06/01/2023Very good. They got me the payments I wanted and took good care of me.Hi Dana, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
First time buyer
by Satisfied on 05/14/2023We had been considering trading in our Explorer for several weeks and had visited multiple dealerships during that time. When we contacted AutoNation South Fort Worth, Ali Basham made us an aggressive trade in offer and we decided to go… look at their inventory. When we got there they had the two cars we were most interested in waiting up front for us to check out. Ali and Darryl Hopkins made the process easy and were patient with us while we test drove them and took our time deciding between the two. They stayed until after closing time to and we feel like we got a great deal on the trade in and the new purchase. Thank you Ali and Darryl.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Helpful experience
by T Scott on 05/11/2023The team at Auto Nation was extremely helpful when I finally found the truck I had been looking for. I needed to make the deal quickly and they had it all worked out a day later. Doug Welch, my salesperson, was helpful. Our conversation was… fun, pleasant and meaningful. He has some life experience that might just help you with on your way with more than simply a new vehicle. The others were doing their best to help move my deal through quickly. The finance guy was quick, and thorough and quite a pleasant person without being too pushy. Overall, the truck was immaculate, presented quickly and I was on my way home with a better appreciation for those good souls in the car business. (Yes…there are a few :) )Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
State inspection
by Joihn w on 05/08/2023Fast and friendlyHi Joihn, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Appointment (80k miles)
by jms350$ on 04/29/2023No issues. Straight forward. I purchased the truck here and I will continue to handle maintenace here as well.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Service
by IsabelA on 04/27/2023Paul Savoie does an excellent job finding the right vehicle. He listens to our spec for a truck! Five Star Service every time.Hello Isabela, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford South Fort Worth! If you ever need help, just give us a call. Happy motoring!
mechanic
by clos7070 on 04/24/2023police car was over a month at the service department . when asked about the time frame of repairs they said they would get back with me and they never did call me back. and when i finallyt picked up the unit the battery was dead.Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.
No hassle process
by NewtomeFord on 04/23/2023The process was simple, quick and had zero hassle.Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Internet inquiry with effective follow up
by B Gibson on 04/11/2023Internet inquiry was responded to promptly and provided necessary information to decide to come for test drive. Effective communication by email, text and phone as needed prior to coming in to complete paperwork for purchase.Hi Gibson, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Donna w on 04/08/2023Took my 2017 Explorer to Autonation for an oil change and tire rotation. Since my car is close to the end of my original warranty, I asked that it be looked over for anything that would need to be addressed. I was told I would be contacted… to update me on all of this. I left the car overnight and I ended up calling to find out the status of the vehicle. When asked about warranty information, if that had been addressed, they couldn't give me a straight answer.Hi Donna, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Kiara Dou on 04/12/2025