AutoNation Ford South Fort Worth

After we got home, we looked at the invoice and the miles in/out reflected that our car had been "road tested" for 942 miles. Keeping the car over two weeks to fix the torque converter due to ordering the part is not a problem as it is out of their hands, but to run up the mileage is ridiculous. All of this was under warranty, but each time we get it back, the car has something else wrong with it. Now, when you start the car, you hear a clanking noise in the front of the engine area which is being explained as the timing belt may need to be replaced. We have had our 2020 Ford Edge for three years with maintenance kept up here at this location and no issues until now. Problems began with the EGFR (not sure if this is the correct acronym) needing to be replaced in June 2023. Not sure why you need an appointment only to wait the 3 days for diagnostic testing to be told it may take a couple of weeks. For example, regarding the most recent issue, the starting of the car/possible timing belt issue, our appointment was for Monday, September 25, at 9:30 AM, with the car not having a diagnostic test until Wednesday, September 26. What makes matters worse, is if I had not called about it on Wednesday afternoon, we would not have an answer about the car. Also, more than two weeks is a long time to be without a car or to remain on the "waiting list" for a loaner car.