AutoNation Ford South Fort Worth
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Written byon 11/27/2023
My truck was there from 8AM to 3:30PM and they didn’t changed the oil during that time and absolutely no one called me to explain about this?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Vgonzalez2161 on 11/30/2023
Well I just tried to get in contact with Paige Phillips but apparently nobody knows who’s Paige.
I’m sorry about my review last week but I wasn’t very happy about the service provided by your team ok, I understand maybe I need to call some of the big bosses there before something else right?
I’ll waited for seven an a half hours and nobody called me to explain about this situation and unfortunately I wasn’t very happy about it.
ReportPaige Phillips on 11/28/2023
Dealer Response
Hi, thank you for letting us know about your recent visit to AutoNation Ford South Fort Worth. We'd like the opportunity to discuss this with you. Please reach out to us at (817) 522-3225 at your earliest convenience to discuss how we can turn your experience into a positive one.
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