AutoNation Ford South Fort Worth
Dealership Sales Review
Pros: There are some nice and professional people at this dealership. Finance team was very friendly and straightforward, didnt try to upsell any unnecessary stuff that most dealerships usually do. Cons: My sales man was ok, not the nicest but was not rude either. His attitude was take it or leave it which was not very helpful, he was not showing interest towards closing the deal from the beginning. After sales is non existent. I bought a plug-in hybrid car, for which they didnt give me a charger that is provided with the car by Mazda. I reached out to them many times but no one cared to help me out. I think the used car manager was not bothered after selling the car, so dont bank on after-sales. GO WITH A CHECK LIST AND CHECK THE CAR THOROUGHLY BEFORE DELIVERY. Usually autonation dealerships have an excellent customer service, this time around it was disappointing sales team though, especially the used car manager.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No