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AutoNation Ford South Fort Worth


5300 Campus Dr, Fort Worth, TX 76119 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (18) No (3)
Service Rating
Recommend:
Yes (11) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
No after sales support
Written by Veera25 on 07/25/2024

Pros: There are some nice and professional people at this dealership. Finance team was very friendly and straightforward, didnt try to upsell any unnecessary stuff that most dealerships usually do. Cons: My sales man was ok, not the nicest but was not rude either. His attitude was take it or leave it which was not very helpful, he was not showing interest towards closing the deal from the beginning. After sales is non existent. I bought a plug-in hybrid car, for which they didnt give me a charger that is provided with the car by Mazda. I reached out to them many times but no one cared to help me out. I think the used car manager was not bothered after selling the car, so dont bank on after-sales. GO WITH A CHECK LIST AND CHECK THE CAR THOROUGHLY BEFORE DELIVERY. Usually autonation dealerships have an excellent customer service, this time around it was disappointing sales team though, especially the used car manager.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Theo Sanders on 07/28/2024
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.
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