Customer Reviews of South Pointe Honda
Review type:
Easy and transparent
Service good, communication not so great.
by Reviewer on 02/16/2024I assumend that, since I made an appointment for an oil change for 10 am, and I was waiting, my car would be worked on relatively quickly. After 2 hours, I was told that it didn't matter when my appointment was, customers had to "wait… their turn". South Pointe needs to clarify that, when I book on line and when I check in my car. As I was waiting for additional work to be done on my car, I overheard my serviceman tell another couple that he would try to get their car in right away. South Pointe needs to get their stories straight.Thank you for your feedback about this negative experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Erick Renteria, General Manager erenteria@BobHowardAuto.com
Great service
by William on 02/11/2024Provided the service I needed in a timely fashionWe are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Oil Change
by Ellie B on 02/10/2024Great services!! The gentleman who checked me in and stuff was very kind and made sure I had applied the coupon. Not a long wait, will be returning in the future!Thank you Ellie for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Ed Smull
by Mikeb1025 on 02/08/2024Ed took great care of me. I appreciate his friendliness and frankness.Thank you for sharing your positive experience with Ed! We're pleased to hear that he took great care of you and that you appreciated his friendliness and frankness. Providing excellent service is our goal, and we're glad Ed could meet your expectations. We appreciate your business and look forward to serving you again.
Customer
by Aljfranklin on 02/09/2024They changed not only oil but told me there was a leak from brake oil container and top it off. Great people and great service. I have take back to fix the engine light popped up. Thank you South Point Staff.Thank you for your feedback! We're glad to hear that our team at South Pointe Honda provided great service, not only changing the oil but also identifying a brake oil container leak and topping it off. We appreciate your acknowledgment of our efforts. We value your business and look forward to serving you again.
Excelente service
by eperez74 on 02/06/2024SouthPoint Honda did a fast service and had excellent customer service.We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Oil change
by Andrew. on 01/25/2024Alway go here to get my car serviced. Been to Honda all over the country this is one of the bestWe're delighted to be your go-to place for car service, and we appreciate your trust in us. It's fantastic to hear that you consider South Pointe Honda one of the best among the Honda service centers you've visited nationwide. Thank you for your continued loyalty!
That was easy!
by Ron on 01/16/2024Great experience with South Pointe Honda. The ease of dealing with Joseph Kaczorowski and Austin Jester online made for a quick visit to the dealership when we got the deal done. I was in and out the door with my new Honda in about an… hour and a half. So pleased. Definitely recommend Joseph, Austin and the team at South Pointe Honda.It's wonderful to hear about your great experience with South Pointe Honda and the efficient service provided by Joseph and Austin. Streamlining the process online and making your dealership visit quick and hassle-free is a priority for us. Thank you for recommending Joseph, Austin, and our team at South Pointe Honda. Enjoy your new Honda, and we look forward to serving you again in the future!
SouthPointe Honda Service Department
by M. A. AHMAD on 01/13/2024Very pleased with the SPH service department. Service advisor Matthew Armstrong did a great job. He was very courteous and made sure my Honda was serviced as required. He went over the inspection findings and explained future maintenance… requirements to ensure my Honda will continue to perform. Lynn is another person at the service department who always follows up to ensure complete satisfaction. SPH is the BEST Honda dealership in Tulsa area!!!It's wonderful to hear about your positive experience with South Pointe Honda's service department! Matthew and Lynn, along with the rest of the team, have provided excellent customer service. Thank you for considering us the BEST Honda dealership in the Tulsa area! We appreciate your business. We look forward to assisting you in the future.
Very happy with South Pointe!
by John C Freeny on 01/10/2024My wife and I have been doing business here since 1998 with our first CRV, first as Joe Marina and now South Pointe. I have purchased 4 CRV's in that time, a 98 an 02 a 2014 and this 2019. Our experiences have always been.positive,… both from sales and service, we have almost never needed any repair on our crv's,.nothing on the 98 that i remember, a throttle sensor on the 02, nothing with the 14 and nothing of note with our 19, my wife and i have no reservations about highly recommending this dealership, both our sales experience and having our car serviced here, our 2019 is simply wonderful, it's a pleasure to drive and take trips in, both long and short.It's fantastic to hear about your long-standing positive experiences with us, both under Joe and South Pointe, since 1998. Purchasing multiple CRVs and having positive experiences with both sales and service over the years speak volumes about the quality of service you've received. Our ultimate goal is your satisfaction! We appreciate your loyalty and business. We are excited to help you in the future.
SouthPoint Honda
by philcascia on 01/10/2024The dealership offers great value, especially for recommended maintenance. The service managers are knowledgeable and do not push unnecessary services. They also take the time to alert you about upcoming maintenance needs.We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Don
by Tulsa Don on 01/05/2024Not the best!!. They tried to make money by disclosing the monthly payment but not the interest rate for the loan. I told them I was already approved by my bank and the monthly payment was considerably lower. When I asked what the… Interest rate was, they played dumb. After asking me what interest rate my bank quoted and I refused,to tell them, they magically quoted me a rate in line with what my bank quoted. Also, details matter. They sold me a car with two damaged key fabs,. It's my daughter's 1st car. Fix the obvious. I shouldn't have to negotiate this. The dealer has the resources to fix them. So replace them and charge more for the carThank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Erick Renteria General Manager erenteria@BobHowardAuto.com
Excellent service!
by Linda G on 01/05/2024Made an online appointment for oil change and tire rotation, arrived almost 20 min ahead of appointment but they quickly got me in without issue. An hour later my car had gone through the inspection and all service completed and ready for… me to pick up vehicle! Matthew was very professional, greeted me immediately, kept me informed as the service progressed and got me on my way. Very professional and welcoming me as I am a new customer having recently relocated from Alabama.It's great to hear that Matthew and our team at South Pointe Honda provided such prompt and efficient service for your oil change and tire rotation! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
Great service
by H-RV2018 on 01/03/2024I arrived late in the day on the first business day of the new year. I was treated efficiently and with courtesy. And I was able to drive off with a new batteryThank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Oil Change
by Lynz2026 on 12/31/2023We dropped off our Civic for an oil change. They did a great job and filled us in on how the car passed all inspections, too. We were able to pay for our service before arriving for pick up, making it quick and easy.We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Honda Crosstour service
by Naqvi01 on 12/30/2023Always have good experience. Very courteous and nice people to work with. Matt the service advisor is very knowledgeable and helpful.It's fantastic to hear that you had a great experience and that Matt provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Honda4Ever
by Honda4Ever on 12/20/2023Excellent customer service, explained everything and was very responsive to communications.We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Basic Oil Change
by JacobKCookie on 12/19/2023Thanks to the techs and service rep, buck, at southe point honda. I never would've known my vehicle has an open recall on it. I am definitely going back to get that taken care of!Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Oil change
by Trevor H on 12/17/2023They took an hour and a half to change the oil and check a service light. That's an hour too longBuck is your man!
by Danielle on 12/15/2023Buck (Chris) was super helpful, friendly, and kind. The service was astoundingly quick once my car got evaluated and it was easy to pay and get me back on the road.It's great to hear about your positive experience with Buck (Chris) at the service center! Having someone who is not just helpful but also friendly and kind can make a big difference. Fast service and a smooth payment process certainly add to the overall positive experience. We appreciate your business. We look forward to assisting you in the future.
Excellent
by Merrick on 12/14/2023No games@...knew there product...I conveyed what I wanted...2 hours...done! They delivered the car the next morning.Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
South Pointe Honda invites you to visit our car & truck dealership in Tulsa, OK. Our team members are standing by to provide you with some of the best deals near you on Honda cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Tulsa area's most trusted Honda dealers.
ESPAÑOL
South Pointe Honda le invita a visitar nuestro concesionario de autos nuevos y usados en Tulsa, OK. Visítanos hoy para carros Honda y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Honda en el área Tulsa.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thank you for your kind words! We're thrilled to hear that Eli, Steve, and Joel in finance made your experience swift and smooth. Clear communication and transparency are important to us, and we're glad that everything was laid out from the start without any shady tricks. We appreciate your trust and look forward to serving you again!
by Sara Thurston on 05/17/2024