South Pointe Honda
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Dealership Service Review
service Rating
Longest oil change
Written by 03/14/2024
onThey do it well and I had a coupon. I was told a little over an hour for the oil and filter change and it took almost 3.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Laura Villalobos on 04/03/2024
Dealer Response
Thank you for your feedback about the long wait time to have an oil change done on your vehicle because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more?
Erick Renteria, General Manager
erenteria@BobHowardAuto.com
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