South Pointe Honda
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Dealership Service Review
service Rating
Performed requested service no add-ons
Written byon 04/10/2024
One of my biggest pet peeves about taking my car to a dealership is that I have taken a vehicle to a dealership and was then surprised to find that they had performed unrequested or unauthorized service. Every time I’ve had my car serviced at South Point Honda they always give me an up front estimate of the work I want done and an estimated time when it would be done. That’s the way it should be done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 04/11/2024
Dealer Response
We're thrilled to hear that you appreciate our approach to service at South Point Honda! Providing an upfront estimate of the work you want done and the expected completion time is indeed crucial to ensuring a positive customer experience. Transparency and clear communication are key pillars of our service philosophy, and we're glad that you find our process aligns with your expectations. We're here to help and ensure you continue to have a hassle-free experience with us!
ReportCustomer Service on 04/11/2024
Dealer Response
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
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