Spikes Ford
Today 9:00 AM - 8:00 PM
Customer Reviews of Spikes Ford
Review type:
Best salesman ever
by Jaime27 on 07/07/2025
The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.
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The following reviews are more than two years old. They are not included in the overall rating.
555 reviews
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Service
by JorgeCh on 11/05/2021Excellent customer service .. very good communicationGreat service
by Aimee C on 11/04/2021Joana was amazing and accommodating considering the 3 hour wait for my car to be serviced. She was friendly and knowledgeable. She made sure to have a Lyft ready so that I didn't have to wait at the service center. Thank you Joana.Spikes
by Spikes ford on 11/04/2021Clean place, friendly attendant, Judy. Fast service.Spikes Ford, Mission, Texas
by Richard on 11/02/2021Spikes Ford service department follows through as expected and I would recommend this dealership to a friend.Great customer service
by ODG9551 on 10/30/2021Great customer service. Truck was out as promised.Completely Satisfied
by 1SGRetired on 10/14/2021I was provided information and promised a time and by golly it was done the way Elizabeth said it would. Awesome Job.Mr Pablo Tagle
by Pabtagle on 10/10/2021Ever was very good and helpful and so was the staff.Service my vehicles
by Carl Reeve on 10/10/2021I travel from San Antonio to Mission, TX to have my trucks serviced at Spikes Ford. I am treated well and Amanda at Quicklane takes care of my needs and gets my truck in and out quickly. I pass 8 ford dealerships getting to Spikes… traveling to Mission(250) miles. Spikes is my Ford Dealership.S. Burns
by Beast buyer on 10/02/2021updated 10/08/2021I have always had a fantastic experience with the General manager Al Phillips and with my one and only sales person Chris Garza. This purchase is no different very professional and will bend over backwards to help me.Terrible service
by Unsatisfied on 10/03/2021Staff at service department are alway rude and try to give u a bad experience !Best car buying experience I’ve ever had
by SarahS1992 on 09/27/2021I had been stuck in an older vehicle and needed a truck. I went into Spikes Ford and worked with George Lopez. I went in absolutely sure that they’d politely decline to take my upside down, high mileage, older vehicle, and get me into a… truck that met my needs and budget. OH BOY was I surprised… not only did I have an outstanding, and un-stressful experience, they paid off my car as a trade in, and got me into a nicer truck than I ever thought I’d have.. I absolutely love my truck, and brought my boyfriend in the next day to get him a new truck too!! Definitely my first good experience with buying a car, and will refer others to Spikes FordUnnecessary service recommendation
by Priss61 on 09/25/2021I was charged for a tire rotation that was not performed. Also, the service associate recommended tire balancing on tires that needed to be replaced. I am glad I did not accept the tire balancing service on that day.oil change
by Sandra p on 09/22/2021it was prompt and kept you adviced of the process.Jesus López JR
by Jesus López on 09/20/2021Superb and courteous customer service.Service checkup
by Elizandro F. on 09/10/2021Service done on vehicle was great and quick.2022 F-450
by Justin James on 09/06/2021Everyone was great to deal with extremely helpfulMrs. Cynthia Cohrs
by cindykay on 08/26/2021Best experience ever! Working with Chris is ALWAYS Great! She’s very accommodating and helpful and she gives the Best service!Bad customer service all around
by Edgar S. on 08/23/2021Took my car August 2nd 2021, to have it serviced for some sensors and the rpms. Got my car back on the 20th of August. With no loaner car after I have the warranty that sates a loaner car will be provided to customer. And wish I DID NOT… GET. I would call to check the status on my car and my service writer would say i will call you back and of course that never happened. In all BAD SERVICE, BAD CUSTOMER SERVICE, LACK OF COMMUNICATION, NEVER AGAIN WILL I TAKE MY CAR THERE.Service
by Spikes ford on 07/28/2021Fast service and Ashley was very polite and helpful. Very clean place with a friendly atmosphere.
Ford F-150
Ford Explorer
Ford Bronco Sport
Ford Escape
About our dealership
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025