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Customer Reviews of Spikes Ford

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588 reviews
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  • Oil Change

    5 out of 5 starsby Clayton on 03/15/2021

    Very efficient - completed work quickly and neatly.
  • .

    5 out of 5 starsby Rick Flores on 03/12/2021

    Great experience. Everyone was very helpful
  • Ms. Cynthia

    5 out of 5 starsby Cynthia on 03/08/2021

    Quick Lane Service Personnel Daniel was very attentive, very informative and very professional. Very friendly place to go too for service on your vehicle. The job gets done professionally and quickly. I will continue to take my F150 Ford truck for service at the Quick Lane Service Department as long as I own my truck.
  • Escape 2020

    5 out of 5 starsby Elvira58 on 03/05/2021

    I took in my car for an oil change and everything was handled very properly from the mechanic that greeted me outside to the attendant that took care of my service-Daniel.
  • Service

    5 out of 5 starsby Davidrdz on 02/23/2021
    updated 03/01/2021

    Dianna was really helpful and quick when attending me with service
  • Mr

    5 out of 5 starsby Jimmied on 02/22/2021
    updated 03/01/2021

    my car was on recall the car was taken in when i got there they furnished a ride home picked me up when completed very happy with the work and the time it took very satifactory
  • Owner

    5 out of 5 starsby christopher on 02/26/2021

    Great service, quick, knowledgeable service writer, great pricing
  • Power Steering Problems

    5 out of 5 starsby MSER2012 on 01/21/2021

    Happy we had the extended replacement on our 2012 Ford Expedition. Power steering pump needed to be replaced. Spikes provided vehicle for our transportation needs while ours was being repaired.
  • Great Service

    5 out of 5 starsby Noel T. on 01/14/2021

    Staff and management are very friendly and Patient. They make things clear and easy. They make sure all your questions get answered and walk out Satisfied. They really help look for the truck you desire that's within your budget. Great experience 👍 Got my first pick up truck here, I'm happy and Content with my purchase.
  • CUSTOMER SERVICE

    1 out of 5 starsby juan camanei on 12/17/2020

    I took my truck for a recall service because The transmission was downshift into first gear, Ford's code 19S07. and they didnt the program on it but the transmission was doing the same thing and went back and told them the problem and told them that FORD can replace the output shaft speed sensor on time and they told me no, that I was lying that I need it to pay. so I call FORD and they told me to go to another dealership so I went to another one and they are workng on my truck and they are going to replace the sensor too.
  • Best Ford Dealership in the Valley

    5 out of 5 starsby Maxine M on 12/14/2020

    I have had nothing less than a wonderful experience with the Spikes quicklane. They always make me feel welcomed and taken care of. They give me peace of mind.
  • a.c. repair

    5 out of 5 starsby winter Texan on 12/08/2020

    Friendly staff. Excellent customer service.
  • Vehicle owner

    5 out of 5 starsby Steven V on 12/07/2020

    I am happy with the local dealers committment to repairing my vehicle, but not as happy with the length of time it took Ford to send parts needed.
  • Awesome customer service !

    5 out of 5 starsby Miguels23g on 12/05/2020

    I had a wonderful experience I came in for a alignment originally and ended up getting a oil change too and it didn’t take long . It was simple and fast transaction .
  • Tire replacement

    2 out of 5 starsby John A B on 12/05/2020

    Was an appointment took way longer than expected vehicle in front was not being worked on and did not answer any questions.. felt if vehicle prior was pending part why not move my vehicle and work on.. took less than an hour to complete instead was their for over 5 hours
  • N/A

    5 out of 5 starsby Aida Ríos on 12/04/2020

    They worked fast and were very nice
  • The Works Oil Change

    5 out of 5 starsby Monchis on 11/17/2020

    Made an appointment for the oil change and it was completed within the hour after my appointment. Sadly, can't say the same about other dealerships.
  • F. Cedillo

    5 out of 5 starsby Fcedillo on 11/14/2020

    Service is always great at Spikes Ford in Mission. Amanda at the Quick Lane was courteous and professional. I highly recommend servicing your vehicle here. I bring all 3 cars that we own to get the oil changed here. Fair price and excellent service. Great combination! Thank you Spikes.
  • Excellent

    5 out of 5 starsby Nena Flores on 11/13/2020

    I took my car in for a oil change. Everything done was done with care.
  • Excellent Customer Care

    5 out of 5 starsby Lopezjohn88 on 11/11/2020

    Daniel Giles III is an excellent, caring employee. Every time we take our vehicles to our neighborhood Ford Quicklane and he is working, we know we are in great hands!!
  • 2015 F350 great truck at a great price

    5 out of 5 starsby Abiel022 on 11/10/2020

    Well what can I say, went over to used cars and Domingo a 19 year vet selling cars walked to us and showed me a 2015 f350 in mint condition. He worked out a deal in record time for me. I have Never gone to a dealership and the salesman seems honest, if you want a new or used vehicle go to spikes and talk with Domingo. He will take care of you and tell you how it is, no b.s!

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