Spikes Ford
Today 9:00 AM - 8:00 PM
Customer Reviews of Spikes Ford
Review type:
Best salesman ever
by Jaime27 on 07/07/2025
The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.
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The following reviews are more than two years old. They are not included in the overall rating.
555 reviews
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Superb Customer Service
by LrAmaya on 07/24/2021I went to Service my truck and everyone were attentive and professional. Service was rapid and got to use my Ford Pass Points to pay for my service.Great help
by Edwardo on 07/20/2021Ricky helped us out since we got there Saturday explained everything we needed to know took his time with us wasn’t rushing us at all Great sales staff will definitely buy from Spikes again thanks2017 F-150 injector cleaning service
by MtnGuide on 07/05/2021Truck runs much better now does not miss as much.Spikes Ford
by Olga Bazan on 07/04/2021Highly recommend for vehicles, friendly great staff.Service
by Spikes ford on 06/28/2021Friendly attendants and fast service.Terrible Service
by Jan0903 on 06/24/2021The Quick Lane is excellent and has always maintained my autos adequately. However, the service department is extremely slow in repairing a vehicle, and the agents do not keep you updated as to the status of a repair. My agent was not… helpful and was rarely available when I called for info about my car. My Ford Focus needed a new engine, and the repair is going to take 2 months (the parts have not arrived). I can't get a loaner car because I am "on the list" to get a loaner. I have been without a vehicle for 2 1/2 weeks (without a loaner) and the repair will take another 6 weeks. I have to rent a car, even though my extended warranty is supposed to provide a loaner. I am extremely disappointed with Spikes Ford and will never buy from them again.Spikes ford
by Mario1985 on 06/18/2021Elizabeth in service is a go getter, she went out her way to do her job. She’s the person I trust taking cAre of my vehicle!Spikes Ford Quick Lane
by PeteBarrett on 06/18/2021Nothing bad to say. Easy in and easy out. Most importantly, the overall atmosphere is warm and welcoming.Spikes
by R J F R on 06/12/2021Terrib.e experience (again). My car was in their shop 3 days. I phoned 5 times to inquire about the status and was given the run around, transferred from one person to another, with no results. Finally after 3 days they told me to come… and get the car because nothing was wrong. This is the last time I will use their service department.Fusion
by repairs on 06/03/2021The staff did a great job and got me in and out quickly. All work was completed to my satisfactionTransmission oil change
by Melissa on 05/31/2021Great experience every time. Amanda always goes above and beyond to help me out with my needs. Great employee!The Works Oil Change
by Monchis on 05/19/2021Very pleased with my recent trip to Spikes Dealership for maintenance on my wife's 2010 Ford Expedition. Shout out to Daniel Giles for a terrific experience. He recommends needed services without being pushy. He makes you feel like you… are his only customer. Hope he stays for the long ride.Love my Edge
by TGomez! on 05/17/2021I like getting my oil changed at Spikes Ford. They keep me notified of what I need.Ford Ranger
by Marco Garcia on 05/08/2021Great experience, I was in a hurry and they did everything to speed up the process for me so I could have time to get my kids. Great place to get a nice new Ford. Will definitely be back again.Service at Spikes Ford
by Phyllis on 05/04/2021They did a great job. They looked up my recalls and told me ahead of time that one would not be done due to my time restraints. I dropped off my car with no issues and they completed the recall and went over everything with me. Customer… service was great.Daniel
by Sandy Trevi on 04/18/2021I feel welcome and they take care me and help me with my vehiclesDisappointed Buyer
by Guerra on 04/18/2021I was so excited to get into a new Bronco. However, the dealership wouldn’t sell me the Bronco without the added Spikes protection plan for $3000.00. They said if I didn’t buy it with the non negotiable added protection plan, someone else… will. “Good luck finding another Bronco!”was my farewell. So disappointed!Spikes Ford did a great job
by frommototx on 04/11/2021My Edge had a recall--but the replacement parts were not available. The parts failed (as predicted by the Recall). It took a monumental effort on the part of the Spikes team, but they were able to get my car back on the road and still… maintain COVID safety protocols as well as a sense of humor and dedication to my needs.2020 Explorer ST service
by Chkwgn2020 on 04/09/2021It is not a good thing when you take a car in for service. But Spike's Ford did everything they could to make it as pleasant as possible. The took me home after I dropped my car off. When it was obvious that my car wasn't going to be done… the same day I was offered a loaner. My car was in service for 5 days but Michelle kept me informed of the progress. As always Spike's came through and they did an outstanding job.
Ford F-150
Ford Explorer
Ford Bronco Sport
Ford Escape
About our dealership
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025