Spikes Ford
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Dealership Service Review
service Rating
2020 Explorer ST service
Written byon 04/09/2021
It is not a good thing when you take a car in for service. But Spike's Ford did everything they could to make it as pleasant as possible. The took me home after I dropped my car off. When it was obvious that my car wasn't going to be done the same day I was offered a loaner. My car was in service for 5 days but Michelle kept me informed of the progress. As always Spike's came through and they did an outstanding job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes