Spikes Ford
Back to Service Reviews
Dealership Service Review
service Rating
Spikes
Written byon 06/12/2021
Terrib.e experience (again). My car was in their shop 3 days. I phoned 5 times to inquire about the status and was given the run around, transferred from one person to another, with no results. Finally after 3 days they told me to come and get the car because nothing was wrong. This is the last time I will use their service department.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No