David McDavid Honda of Frisco
Customer Reviews of David McDavid Honda of Frisco
Review type:
James Brown great sales person
by Robert Cardenas on 01/02/2025
I recently had the pleasure of working with James Brown, a car salesman at McDavid's Honda of Frisco, and I cannot recommend him enough! In my many years of buying cars, I have never met a salesperson as knowledgeable and dedicated as… James. He took the time to walk me through all the available options, helping me find the perfect vehicle to meet my specific goals. His expertise and patience made the entire process seamless, from selecting the right model to walking me through the final paperwork. James truly went above and beyond to ensure I had a smooth, stress-free experience. If you're considering a new Honda, trust me, you want to ask for James Brown, he'll make your car-buying experience exceptional!
Thank you again for taking the time to let us know how we did!
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A very satisfying experience
by kim118 on 05/28/2014updated 05/03/2025Sharouz was always willing to help out, and even helped "train" me a little on using the HandsFree feature on my new Odyssey van. His help and personable personality was much appreciated by our family. Everything was promptly, pretty much… painlessly done all the way from coming in, test driving, negotiating and buying at the end. Still waiting to rate the actual Odyssey van while we drive it for a while, but the Sales experience was great. Have yet to take it in for service either.Thank you for the 5 star review. I am so happy to hear of your great experience with Sharouz. Thank you for allowing us the opportunity to earn your business. Enjoy your new Odyssey and please let us know when we may be of assistance to you again in the future. Best wishes, Sonia Heredia, General Manager
Constant contact
by way2buynewcar on 05/10/2014updated 05/03/2025This dealer started out dis-respecting my request for contact by email only. Their first contact was a phone call. It took 31 emails before they gave me a price. I have received a total of 18 phone calls and 38 emails. They continue to… harass me after I purchased the car from another dealer. Customer service was terriblein my opinion they dont listen.Thank you for your feedback. I am sincerely sorry that you have had a poor experience with our dealership. I would like to connect with you personally to resolve any remaining conflict. Your satisfaction is our top priority and I never want a customer to feel overlooked or that your concerns are not being given adequate attention. I would appreciate the opportunity to speak with you and have the chance to restore your faith in our dealership. Please contact me at 214-705-3979. I look forward to connecting with you soon Best regards, Rob Tharp, General Sales Manager - David McDavid Honda
David McDavid of Frisco, Home to HAPPY customers.
by david328 on 08/08/2013updated 05/03/2025A couple of months ago we purchased a 2013 Honda Civic from David McDavid of Frisco. We experienced a problem with steering and took the vehicle to their service department. There we met Matt K., service drive manager, and can't say enough… good things about Matt. He was patient, understanding, and really went out of his way to try to solve the problem. However, no fault of Matt's the problem prevailed. Shortly after this we received a phone call from Rob T., new car sales director. He made us an offer we could not refuse, and now we are very happy customers, with a car without problems. Thank you Rob. Our sales consultant, Stephen S. was absolutely the best. Stephen is very knowledgeable of the cars he sells, could answer just about every question we had, and nothing was too much trouble. We would recommend David McDavid of Frisco to anyone interested in dealing with the BEST in car sales and service.David McDavid of Frisco rocks!!
by civicfan33 on 07/28/2013updated 05/03/2025I just purchased my new 2013 Honda Civic from David McDavid Honda of Frisco. I just love it! My sales person was Luis A. who was really fun and knowledgeable. That's a great combination! He made my buying experience easy, and I'm proud to… be part of the David McDavid family now. They were also recommended to me by a close of mine.Excellent Experience with David McDavid Honda in Frisco
by wrhodes on 08/23/2013updated 05/03/2025On Saturday, August 17th, I bought my second (2013) Honda Pilot from David McDavid Honda in Frisco. Three years ago when I purchased my first Honda Pilot the excellent customer service I got stuck with me...hence my return to McDavid Honda.… This time sales person was Chris T. I don't want to take anything away from my last experience but Chris T. was outstanding to work with. The second we shook hands we hit it off. Throughout the time that we discussed my options Chris never pressured me even at times when I mentioned coming back another time. Chris comes across as a genuine person and is a credit to McDavid Honda...he is a credit to the car dealership industry period! By the time I made my decision to purchase my new vehicle and drive away I felt like I could call Chris a friend. Strange, I know but this guy is that friendly and caring about his job and how he takes care of his customers. Thanks Chris for a great experience...McDavid Honda has my future business for sure. WaylanLove My Little Red Honda Accord Coupe
by stacylane on 09/30/2013updated 05/03/2025Christ S. was an awesome sales rep. He worked very hard to get the car I wanted and at the price that would work for me. I have owned 5 Hondas and this was the 2nd one I bought here. I would definitely work with Christ again.Great place to buy a car!
by drjames1 on 04/16/2013updated 05/03/2025Awesome service! I was in and out with a great deal and 2 new leases in a few hours. The car drives great and saves me a ton in gas. Mark L. our sales rep was outstanding. Highly recommend.Excellent Car Buying Experience
by scbrewer27 on 08/15/2013updated 05/03/2025After becoming financially stuck in a shady car deal from a local Ford dealership, I began looking for a way out of that vehicle. David McDavid Honda of Frisco went through leaps and bounds to help me out and to earn my business. Pooya T.… was my sales consultant, and did everything he could to ensure a smooth, positive car buying experience. He was extremely personable, knowledgeable, and was happy to walk me through and explain any and all of my questions and concerns. This was the best car buying experience I have ever had, and I anticipate returning in the future for my next vehicle.purchase of 2014 Odyssey
by Francisca on 12/02/2013updated 05/03/2025Mr Lexx W., is a very honest salesman who help us with the purchase of our new van. I wasn't expecting to buy right then but he help us a great deal with pricing and much more. Thank you McDavid Honda. We are happy to be part of your familyExcellent service everytime
by luldrich on 08/30/2013updated 05/03/2025I receive excellent service everytime I end up in the service dept and McDavid Honda Frisco - especially with my servive guy - Kiel M. - I ask for him everytime. He understands my vehicle - and understands me when I explain my issue even… though I don't speack 'car-ese'). We gets the job done and explains all work to me thoroughly - including what is being done and why it needs to be done.Bait and switch to sell you a different car
by sslkalpesh on 05/21/2013updated 05/03/2025I inquired about a mazda cx9 and I was told to come to test drive it, I went in evening and it took the sales person 20 mins to find the car and then we did a test drive. Then we negotiated on my trade-in and suddenly at one point in… negotiation when I told the sales person I would pay the car on my own with no financing he went back and comes and says to me the car is sold out to that person who just went out. What a waste of their and my time.Please accept my sincere apology for the unsatisfactory experience you had recently with our dealership. At the end of the day, your complete satisfaction is our top priority, and we never want any of our customers to feel overlooked, or not have their concerns given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at 972-731-3077, or via email at mcole1@mcdavid.com. I look forward to connecting with you soon. ---Matt Cole, David McDavid Honda Frisco, Pre-Owned Sales Director
David McDavid Honda Frisco
by AFLion111 on 07/09/2013updated 05/03/2025I have bought a new Accord coupe after test driving many different cars, at different dealerships in the area. Beyond the Accord's appeal, the reason I chose DavidMcDavid Honda is the sales consultant Chris T. He is the only sales… consultant across all dealerships that actually sat down, listened to what I was looking for and narrowed down the list to an exact match. Chris helped me a lot during and following the sales process and made it a very good experience.David McDavid Honda
by myhonda6 on 05/28/2014updated 05/03/2025Unfortunately I could not have a better experience on vehicle purchase. Need to visit few times to get the work done. Need to spend many hours to complete everything. Need to cancel the service option as not enough information is… provided. I might not be able to recommend some one in future.Please accept my sincere apology for the unsatisfactory experience you had with our service department. At the end of the day your complete satisfaction is our top priority and we never want any of our customers to feel overlooked, or not to have their concerns given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at 214-705-3979, or via email at Tbernard@mcdavid.com, I look forward to connecting with you soon.
Sam S. Saving a Sale
by bborski804 on 07/21/2013updated 05/03/2025I was looking to purchase my first car when I arrived on David McDavid Honda of Frisco on Memorial Day 2013 I was greeted by a salesman who asked if I brought my mother to look at cars with me. It was actually my girlfriend which we both… look 20 years old. The comment irritated us both, but I still wanted to look at the new 2013 Civics and test drive a car since I was between another car and a Civic. I was only looking for two features in the Civic, a sunroof and cruise control. We were taken to see a couple Civics without sunroofs and were told that it was too busy to just browse and test drive. By then I had enough with making the salesman feel inconvenienced by his actions and went back inside to find another salesman. Sam S. approached us when we arrived inside asking if we had been helped. We informed him that we were told it was too busy for a test drive and he assured us it was not and that he had plenty of time to find what I was looking for and take a test drive. After the test drive i was very pleased with the Civic EX Coupe ride and standard features. I was looking for the same Civic that I test drove, but wanted the color to be dark Grey. Sam searched the inventory and emailed me the specifications of the exact car that I requested. I went in with a monthly payment in mind that I would be happy with and Sam assured me that David McDavid makes deals happen. Do they ever! I drove off the lot that day after negotiating with exactly what I expected to pay. If you are looking to purchase a new Honda, I was very pleased with David McDavid and their very large selection available and had a wonderful first car buying experience. Sam S. was able to save a sale when he cared about what I was looking for in a car and was able to find it on the lot. Sam made me feel like he wanted to sell me that car that was best for me, and assure that I was very happy with my purchase.Overwhelmingly positive experience
by jldutt on 10/12/2013updated 05/03/2025I took my Accord in for service at David McDavid for the first time ever this past Friday and was very pleased with the entire experience. My service advisor, Timmy T., took care of coordinating everything. He advised that the service might… take about 90 minutes. I waited in the lounge area which was very comfortable... great coffee, many comfortable places to sit (including cubicles if you need to get some work done and use your laptop), TV, and so forth. By the time I finished my 2nd cup of coffee, Timmy let me know that my car was ready. They performed exactly the services requested and did not try to push extra services or products on me as some places might. I was very happy with the experience and the service performed on my Honda. I will definitely take my Honda there again. I highly recommend both David McDavid and Timmy T.David A. - David McDavid Frisco
by rcowen1961 on 11/04/2013updated 05/03/2025Great knowledgeable salesperson who provided a great car buying experience.
About our dealership
Amenities
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
Languages Spoken (7)
- English
- Russian
- Arabic
- Chinese
Hi, thank you for taking the time to rate us! You really made our day today.
by System Administrator on 01/06/2025