David McDavid Honda of Frisco
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David McDavid Honda
Written by 05/28/2014
onupdated 05/03/2025
Unfortunately I could not have a better experience on vehicle purchase. Need to visit few times to get the work done. Need to spend many hours to complete everything. Need to cancel the service option as not enough information is provided. I might not be able to recommend some one in future.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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service_1 on 05/30/2014
Dealer Response
Please accept my sincere apology for the unsatisfactory experience you had with our service department. At the end of the day your complete satisfaction is our top priority and we never want any of our customers to feel overlooked, or not to have their concerns given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at 214-705-3979, or via email at Tbernard@mcdavid.com, I look forward to connecting with you soon.
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