David McDavid Honda of Frisco
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Bait and switch to sell you a different car
Written byon 05/21/2013
updated 05/03/2025
I inquired about a mazda cx9 and I was told to come to test drive it, I went in evening and it took the sales person 20 mins to find the car and then we did a test drive. Then we negotiated on my trade-in and suddenly at one point in negotiation when I told the sales person I would pay the car on my own with no financing he went back and comes and says to me the car is sold out to that person who just went out. What a waste of their and my time.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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service_1 on 05/21/2013
Dealer Response
Please accept my sincere apology for the unsatisfactory experience you had recently with our dealership. At the end of the day, your complete satisfaction is our top priority, and we never want any of our customers to feel overlooked, or not have their concerns given adequate consideration. I would appreciate the opportunity to speak with you in order to address your concerns and determine if we can resolve any remaining issues, and restore your faith in our dealership. Please contact me at 972-731-3077, or via email at mcole1@mcdavid.com. I look forward to connecting with you soon. ---Matt Cole, David McDavid Honda Frisco, Pre-Owned Sales Director
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