David McDavid Honda of Frisco
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Dealership Sales Review
sales Rating
Constant contact
Written byon 05/10/2014
updated 05/03/2025
This dealer started out dis-respecting my request for contact by email only. Their first contact was a phone call. It took 31 emails before they gave me a price. I have received a total of 18 phone calls and 38 emails. They continue to harass me after I purchased the car from another dealer. Customer service was terriblein my opinion they dont listen.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
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service_1 on 05/13/2014
Dealer Response
Thank you for your feedback. I am sincerely sorry that you have had a poor experience with our dealership. I would like to connect with you personally to resolve any remaining conflict. Your satisfaction is our top priority and I never want a customer to feel overlooked or that your concerns are not being given adequate attention. I would appreciate the opportunity to speak with you and have the chance to restore your faith in our dealership. Please contact me at 214-705-3979. I look forward to connecting with you soon Best regards, Rob Tharp, General Sales Manager - David McDavid Honda
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