Customer Reviews of AutoNation Ford Corpus Christi
Review type:
Sale Person
Recall and warrenty work
by Russnme3 on 01/17/2023I was told after waiting 2 months for part to come in on recall it would take a week!! Well a month and three days later we have our truck back. It also needed warrenty work for front end so that took a week of the time! The main problem… was the lack of customer service, zero calls giving me updates, left several message and had to start calling mangers in sales to get any help!! Promises made by sales and service not kept! Sad part is we have purchased 9 new vehicles from this dealership but NEVER again!! Customer service needs major help!!Buying New Vehicle
by Brackin W on 01/14/2023Had a fantastic experience buying my vehicle from Auto Ford Nation Corpus Christi. Ashley and Hunter are great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got… an exceptional value and was offered a high level of customer service.Highly recommend going to Ashley and Auto Ford Nation Corpus Christi if you're in the market for a new or slightly used vehicle.Hi Brackin, your comments keep us motivated and working hard for all our guests! We do hope we can be of assistance in the future. Take care!
Go to place for great deals and service
by Saul_pineda on 01/13/2023I went to look at a specific vehicle Jesse Lowe was quick to help me out even before they opened when she was unloading her stuff to walk in she was amazing through every step.Hello, it means so much to us that you chose our dealership! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change
by Edgeowner on 01/11/2023Mellisa was the service advisor, stated it would take about two hours, it took 5 hours. Had some questions, she couldn’t answer them.Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 444-0125. We hope to hear from you.
Amazing Customer Service
by Happy Owner on 01/10/2023Everyone from the service professional who answered the phone to the service adviser assigned to my job was knowledgeable, patient, and listened to the reason I took my vehicle in to be serviced.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Bought new trick
by FreddyD on 01/06/2023This is the 3rd vehicle I buy from AutoNation Ford. Staff is great and make purchases easy and enjoyable. No high pressure salesperson either.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Worst Service Department in Corpus Christi
by coop210 on 12/30/2022Should never take over a month to diagnose and not call the customer...Hi, we are deeply disappointed by your experience at AutoNation Ford Corpus Christi. If you would be willing to give us another chance in the future, please reach out to our General Manager at (361) 444-0125. We would appreciate the chance to turn your experience around.
Great salesman!
by Jeff on 12/28/2022Everything went smoothly and quickly! Salesman was very nice and patient with me and answered my questions. Even took me to other car lots to look for what I wanted price wise.We are pleased to hear you had such a positive experience with us, Jeff! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Mr brown butler
by Bbutler on 12/22/2022Awesome service, even in these crazy times, they are still very helpfulHi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
F250 Tremor Purchase
by Thunderkiss on 12/22/2022Truck was delivered in the morning. Tint and bedliner added and vehicle made ready for pickup quickly. Paperwork signed after work and then drove off the lot. Ask for Super Dave, he is awesome!Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Outstanding service
by Poppa G on 12/21/2022Staff is very friendly and polite. Service was completed in a timely manner.Hi Poppa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleased
by Ford Fusion on 10/05/2022Don’t use the online scheduler. Call and make an appointment. Overall a pleasant experienceHi, thank you for taking the time to leave us feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Great experience!!!
by Black Venom on 09/19/2022Went online, responded quick, answered all my questions about the F150, and ford credit. Set up an appointment with the salesman, had the f150 parked aside like he said he would. Great customer satisfaction!!!Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Hard to find, found!
by Don Lowe on 07/11/2022Great salesperson, Jesse Lowe, helped us get everything done in a very professional manner. The entire staff was very helpful, courteous, and professional.Hi Don, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
Great Communication
by Nines08 on 07/05/2021Alicia kept me up to date on the progress of the work on my truck.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Corpus Christi! Don't hesitate to call us if you ever need anything. Be safe on the road!
AutoNation Ford Corpus Christi
by Rhadd72 on 03/27/2021They made the whole buying experience fun and enjoyable.Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
customer
by ManuelSauced on 02/22/2021oil change is done here ay AN Ford for years. This time oil change was done and after leaving my wife noticed a scraping sound and brought it back to service dept. They ordered a new cover and will be installed this week. The service… adviser was great, as well as service managerHi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Corpus Christi. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Service at Autonation
by Byw1235 on 01/25/2021In and out for 15,000 miles. No problem. Courtesy shuttle to office.Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help. Take care!
Service
by Boat Guy on 01/14/2021updated 01/21/2021Great timing and serviceHello, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!
Great customer service
by Calirican on 12/12/2020I’m always well taken care of when I take our vehicles there to be serviced. Everyone is kind, courteous and professional.We are pleased to hear you had such a positive experience with! If you ever need help, just give us a call. Happy motoring!
Service
by Albert Pena on 11/16/2020Very respectful and great job as awesome, thanksHi Albert, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
by Denver Ray on 01/20/2023