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AutoNation Ford Corpus Christi


6250 S Padre Island Dr, Corpus Christi, TX 78412 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (10) No (1)
Service Rating
Recommend:
Yes (32) No (4)
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Dealership Service Review

1 out of 5 starsservice Rating
Service department dissatisfaction
Written by Bigdaddycane on 03/22/2023

I brought my work truck in for service on February 7th and all got fed all lies up until the 28th. They looked and created a diagnosis, got approval from enterprise and ordered parts. But, never started working on the truck. Then they said the shop was being remodeled and the lift capable of lift my wirk truck was tied up with another vehicle. Service advisor just kept giving me the run around. And when absent. The other members of the service team would blow smoke up my ass also. I told the service advisor that if the truck had not been opened up To park the truck upfront so my wife could pick up the truck. I was told the fuel pump was bad, the ac compressor was bad and the brushgaurd had to be removed. And everything was approved by enterprise. They just never touched the truck 22 days. Well wife picked up truck. Next day i took truck to my companies local service provider in Victoria, Texas . Crossroads service tire center. In one day. I was called to come pick up the truck that she was ready. And all the did was replace the expansion valve. And tighten to fuel cap. If you are going to scam a a lease company out of a lot of money Next time be prompt and get the BS service completed in a timely manner. Never have i ever had bad service at autonation Ford in Corpus Christi, Tx until this Theer gose the neighborhood. Sincerely Jeffrey Beaudion KLX Energy

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Sydney Thorp on 03/27/2023
Dealer Response
Hello, thank you for taking the time to reach out about this. So that we can better assist you, please contact our to our corporate team regarding your concern. They can be reached at customer.relations@autonation.com or 954-769-3555.
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