AutoNation Ford Corpus Christi
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Dealership Service Review
service Rating
We must need them more than they need us.
Written byon 03/27/2023
I guess I'm spoiled and think I'm special. I brought in my car (by appointment having confirmed the parts were in stock) at 8am on Wednesday and by Friday at 4pm it was still in the que for service. This location has like 20 service bays. I guess they'll "get around to it" when they feel like it. It seems we need a "Bill of Rights" like the airlines are subject to and a sign proclaiming anW Excellent in Service Award just doesn't seem to mean what it used to.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Olivia Mayer on 03/31/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (361) 444-0125 -- we hope to hear from you soon.
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